I was comparing all the Fixed Rate (24mths plan) across all retailers when it started to open up to the area in Jurong and found iSwitch to have the most competitive plan. The application was smooth and easy. Their service staffs were very attentive to your enquires. The staffs are very flexible in their approach. Billing was e-statements which were sent to my email promptly. So far, so good! Have not encountered any issues thus far.