StarHub Broadband Reviews and Comparison - Seedly
StarHub Broadband
3.6
11 reviews
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Reviews (11)
3.6
Reviews (11)
3.6
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  • Easy to use. Call in fast pick up, no need to wait can try it yourself and you will know , everyday use
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  • Fastest telco in town. Broadband reliable and fast speed. Good services and pleasant experience. Popular user friendly
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  • Good deals to apply it as it will bundle your phone Bills, broadband, phone for an affordable price
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  • Fast speed and good connection. excellent customer service. attentive and response immediately to queries.
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  • I have been using Starhub so many years. Past 1 year till date its getting the performance drop. Always have intermittent connection. Come down always magically no issue and suspect router. Change router to newer model seems issue persist. Notice there's intermittent disconnect. So when play games, you will sure disappointed. End up use 4G better but 4G recently also signal coverage it's having intermittent lagging..
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  • I have been using Starhub broadband for years. It occasionally has network disturbances but it is acceptable.
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  • Actually i used starhub for few years alrd and the connection is quite stable. Their staff is friendly and actually get the job done pretty well.
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  • Updated on 09 Jul 2019
    I switched over to Starhub Cable Broadband after a decade being with Singtel. In this decade, Singtel had never offered to upgrade my broadband speed at a similarly competitive price. Starhub did, at a lower price to boot. They replaced my 200Mbps cable broadband plan with the 1Gbps fiber broadband plan, at the same price. I also got Linksys router AC2600 when I upgraded. Have had this plan for almost half a year now, and am a very satisfied customer so far.
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About StarHub Broadband
Broadband Plans1Gbps Fibre Broadband @$39.90/mth 1Gbps Fibre Broadband @$39.90/mth + ASUS VivoBook X407UA 500Mbps Fibre Broadband @ $29.90/month

Types Of StarHub Broadband Plans

StarHub only offers 24-month home broadband plans:

  • 500 Mbps Fibre Broadband (a pair of AirTies WiFi Mesh) @ $29.90/month
  • 1 Gbps Fibre Broadband + Free Linksys EA8100-AH MAX-STREAM AC2600 wireless router (worth $329) @ $39.90/month

What Do You Need To Get Your Home Ready For StarHub Fibre Broadband?

Before you sign up for a StarHub home broadband plan, here's what you need first:

  • Fibre broadband home eligibility: click here to check if your home is eligible.
  • Termination Point
  • Optical Network Terminal
  • Wireless AC Dual-Band Router

Fees and Charges For StarHub Broadband Plans To Take Note Of

  • Installation Fee @ $90
  • Installation of 3rd Party Devices @ $53.50
  • Delivery fee @ $12.84
  • Service call base charge @ $40.66
  • Service call transportation charge @ $12.84
  • Service activation fee @ $56.71
  • Fibre Service Early Termination charge @ $385.20 (if subscription is < 12 months)
  • Fibre Service Disconnection fee @ $32.10
  • Fibre service cancellation charge @ $234.50 (high-rise) or $481.50 (landed)
  • Additional fibre cable @ $2.14 per 5m

Contact StarHub

  • General Service Hotline (24 hours): 1633 (or +65 6820 1633 from overseas)
  • Billing Enquiries (Mon-Sat, 8am-9pm): 1637 (or +65 6820 1637 from overseas)
  • Sales Hotline (Daily, 8am-9pm): 1630 (or +65 6820 1630)
  • StarHub Public Hotline: +65 6873 2828

For more info, you can visit Starhub’s Broadband website here.