Starhub Broadband Reviews and Comparison - Seedly
Reviews (5)
Reviews (5)
  • 5
  • 4
  • 3
  • 2
  • 1

Most Helpful

  • Most Helpful
  • Most Recent
  • Low to High
  • High to Low
  • Updated on 12 Jan 2019
    Due to the upcoming ending of the Cable service, I have recently switched to Starhub Fibre as I still want to enjoy the Starhub Pay TV services. They have enticed us to switch by offering a 2-year free 1Gbps plan bundled with the Pay TV. So I am actually paying the same amount as my previous Cable TV subscription with the additional perk of the fibre plan. As I am still on Singtel Contract so I have 2 ONT points activated for these 2 Telcos. I will evaluate which one is better during the rest of my Singtel subscription. So far I can feel the Pay TV services on fibre is much responsive and faster than on Cable.
  • Actually i used starhub for few years alrd and the connection is quite stable. Their staff is friendly and actually get the job done pretty well.
  • I switched over to Starhub Cable Broadband after a decade being with Singtel. In this decade, Singtel had never offered to upgrade my broadband speed at a similarly competitive price. Starhub did, at a lower price to boot. They replaced my 200Mbps cable broadband plan with the 1Gbps fiber broadband plan, at the same price. I also got Linksys router AC2600 when I upgraded. Have had this plan for almost half a year now, and am a very satisfied customer so far.
  • Broadband works like crap even after the technician came over 2x After the "Must" to recontract. REALLY BAD, INTERMITTENT WIFI. Couldn't bring myself to even cancel due to the hefty ETF. Help me anyone
    1 comment
    Fan ZD
    Fan ZD

    2w ago

    Hey, would you mind providing more details e.g. router type, broadband plan, general location, so that your experience could help other people?
  • Updated on 28 Feb 2019
    I signed the homehub plan which has 1gbps connection, home phone, fibre tv and a linksys router. The router is much better than the d-link router i had previously. Connection wise it's pretty stable and fast too.
Questions (0)

Recent Activity

  • Recent Activity
  • Unanswered
  • Trending
No questions found.
About Starhub Broadband
Broadband Plans1Gbps Fibre Broadband @$39.90/mth 1Gbps Fibre Broadband @$39.90/mth + ASUS VivoBook X407UA 500Mbps Fibre Broadband @ $29.90/month

Types Of StarHub Broadband Plans

StarHub only offers 24-month home broadband plans:

  • 500 Mbps Fibre Broadband (a pair of AirTies WiFi Mesh) @ $29.90/month
  • 1 Gbps Fibre Broadband + Free Linksys EA8100-AH MAX-STREAM AC2600 wireless router (worth $329) @ $39.90/month

What Do You Need To Get Your Home Ready For StarHub Fibre Broadband?

Before you sign up for a StarHub home broadband plan, here's what you need first:

  • Fibre broadband home eligibility: click here to check if your home is eligible.
  • Termination Point
  • Optical Network Terminal
  • Wireless AC Dual-Band Router

Fees and Charges For StarHub Broadband Plans To Take Note Of

  • Installation Fee @ $90
  • Installation of 3rd Party Devices @ $53.50
  • Delivery fee @ $12.84
  • Service call base charge @ $40.66
  • Service call transportation charge @ $12.84
  • Service activation fee @ $56.71
  • Fibre Service Early Termination charge @ $385.20 (if subscription is < 12 months)
  • Fibre Service Disconnection fee @ $32.10
  • Fibre service cancellation charge @ $234.50 (high-rise) or $481.50 (landed)
  • Additional fibre cable @ $2.14 per 5m

Contact StarHub

  • General Service Hotline (24 hours): 1633 (or +65 6820 1633 from overseas)
  • Billing Enquiries (Mon-Sat, 8am-9pm): 1637 (or +65 6820 1637 from overseas)
  • Sales Hotline (Daily, 8am-9pm): 1630 (or +65 6820 1630)
  • StarHub Public Hotline: +65 6873 2828

For more info, you can visit Starhub’s Broadband website here.