facebookWhizComms Broadband Ratings Dec 2024

WhizComms Broadband

  • Key Features
  • Reviews (309)
  • Discussions (0)
  • More Details

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WhizComms Broadband Logo
4.4
309 reviews
claimed
Claimed

This product is managed by WhizComms.

Summary

Product Page Transparency

  • Claimed in October 2020

Summary of WhizComms Broadband 2024

WhizComms has one of the cheapest broadband plans in Singapore. Offering plans with only two speed types, users can purchase either a 12-months or 24-months contract with a broadband speed of 300Mbps or 1Gbps. You can also further upgrade their basic 1Gbps plans for a better connection, making WhizComms’ no-frills broadband plans a perfect option for the cost-conscious.

Plan Features

  1. WhizComms 2.5Gbps (No-Frills Plan)

12months contract length

9% GST Price: $21.80/month

  1. WhizComms 2.5Gbps (Wireless Router Plan)

12months contract length

9% GST Price: $27.25/month

  1. WhizComms 2.5Gbps (WiFi 6 Wireless Router Plan)

24months contract length

9% GST Price: $30.90/month

  1. WhizComms 2.5Gbps (WiFi 6 Mesh Ready Plan)

24months contract length

9% GST Price: $31.90/month

  1. WhizComms 2.5Gbps (WiFi 6 Mesh Solution Plan)

24months contract length

9% GST Price: 35.22/month

...see more

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Summary

Product Page Transparency

  • Claimed in October 2020

Summary of WhizComms Broadband 2024

WhizComms has one of the cheapest broadband plans in Singapore. Offering plans with only two speed types, users can purchase either a 12-months or 24-months contract with a broadband speed of 300Mbps or 1Gbps. You can also further upgrade their basic 1Gbps plans for a better connection, making WhizComms’ no-frills broadband plans a perfect option for the cost-conscious.

Plan Features

  1. WhizComms 2.5Gbps (No-Frills Plan)

12months contract length

9% GST Price: $21.80/month

  1. WhizComms 2.5Gbps (Wireless Router Plan)

12months contract length

9% GST Price: $27.25/month

  1. WhizComms 2.5Gbps (WiFi 6 Wireless Router Plan)

24months contract length

9% GST Price: $30.90/month

  1. WhizComms 2.5Gbps (WiFi 6 Mesh Ready Plan)

24months contract length

9% GST Price: $31.90/month

  1. WhizComms 2.5Gbps (WiFi 6 Mesh Solution Plan)

24months contract length

9% GST Price: 35.22/month

...see more

Plans (5)

Slide 1 of 5

WhizComms 2.5Gbps (No-Frills Plan)

12m

CONTRACT LENGTH

WhizComms 2.5Gbps (Wireless Router Plan)

12m

CONTRACT LENGTH

WhizComms 2.5Gbps (WiFi 6 Wireless Router Plan)

24m

CONTRACT LENGTH

WhizComms 2.5Gbps (WiFi 6 Mesh Ready Plan)

24m

CONTRACT LENGTH

WhizComms 2.5Gbps (WiFi 6 Mesh Solution Plan)

24m

CONTRACT LENGTH

WhizComms 2.5Gbps (No-Frills Plan)

12m

CONTRACT LENGTH

Reviews (309)

4.4

309 Reviews

5
228
4
39
3
12
2
5
1
25

Service Rating

Customer Support

4.4

Connectivity

4.4

Ease of set up

4.5

      Posted 1d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      The onboarding was smooth and communicated well. The service is reliable for the price quoted compared with other available networks.

      0

      What are your thoughts?

      Posted 5d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      Second time using whizcomm service. Internet as stable as usual. price is reasonable and competitive.

      1

      What are your thoughts?

      WhizComms Official

      1d ago

      Thank you for the positive review! Feel free to reach out to us if you face any issues.

      🎉 Encourage WhizComms by liking their first comment!

      Posted 5d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      I signed this because of previous provider issue. For $24 per month I get 2.5Gb connection compared to $30.16 500MB which was my previous plan. As I didn't change my router, the speed is almost the same but the saving of close to $6 per month is worth it. Already recommended to my friend though they don't have referral discount.

      1

      What are your thoughts?

      WhizComms Official

      5d ago

      Thank you for the amazing 5 stars!

      Posted 5d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      Customer service has been prompt with their replies and they followup closely on my port in services to ensure it was complete. Activation and installation was a breeze. The fibre for the last few weeks has been stable and speed is good! Very value for money!

      1

      What are your thoughts?

      WhizComms Official

      5d ago

      We're pleased to hear your positive experience with our service! Thank you!

      Posted 10d ago

      The service is really good, all my questions are getting answered. The network so far so good, may be after a year or two I can see whether it is better than other network. The connectivity with wifi7 now is really like a few multiplier faster than my previous network with similar price. PERFECT!

      1

      What are your thoughts?

      WhizComms Official

      9d ago

      Thank you for the amazing 5 stars! We strived to be the best valued broadband provider in Singapore.

      Posted 10d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      Fuzz free and convenient..most value for money if you don't need the ONR. Everything is transparent.

      1

      What are your thoughts?

      WhizComms Official

      9d ago

      Thank you for your amazing 5 stars!

      Posted 10d ago

      [Connectivity and Speed] Connection is good, no downtime when I switch over from M1. The only regret is not switching over earlier. Keep fingers crossed 🤞,hopefully after review writing, no hiccup to my connection.

      1

      What are your thoughts?

      WhizComms Official

      9d ago

      We're pleased to hear your positive experience with our service! Thank you!

      Posted 12d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      Signed up for the 2.5gbps during their initial promo. Connection and speed has been quite stable and fast thus far with only a few intermittent disconnections.

      1

      What are your thoughts?

      WhizComms Official

      11d ago

      We're pleased to hear your positive experience with our service! Thank you!

      Posted 12d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      Was hesitant to sign on this new plan at first due to some of the negative reviews left by the others. But my personal experience so far has been smooth sailing. From the appointment from both Netlink and Whizcomm engineer. Both came on time and finished setup in a jiffy. Network is smooth and stable as well. Great experience so far!

      1

      What are your thoughts?

      WhizComms Official

      11d ago

      Thank you for your amazing 5 stars!

      Posted 15d ago

      Purchased

      WhizComms 2.5Gbps (No-Frills Plan)

      I recently signed up for Whizzcomms’ 2.5Gbps broadband plan, and I must say, it has been an outstanding experience from start to finish. From the initial sign-up process to installation and daily use, everything has been smooth and hassle-free. The internet speed is exactly as advertised, consistently delivering ultra-fast and reliable connectivity even during peak hours, which is crucial for my work-from-home setup and family’s heavy internet usage. The installation process was quick and efficient, with the technician arriving on time and completing the setup professionally. What stood out to me was how knowledgeable and courteous the staff were, ensuring everything was properly configured before leaving. The customer service team has also been incredibly responsive, answering my questions promptly and providing clear guidance whenever needed. Since switching to this plan, streaming 4K videos, online gaming, and large file downloads have been incredibly fast and seamless. Even with multiple devices connected simultaneously, the performance has been rock-solid. As someone who depends on a stable and fast connection for work, this plan has exceeded my expectations. Whizzcomms has also managed to strike the perfect balance between performance and affordability, offering exceptional value for a high-speed connection. The added features, like a stable connection and easy management tools, make the entire experience even more convenient. I highly recommend Whizzcomms’ 2.5Gbps plan to anyone looking for a reliable and fast internet provider in Singapore. It’s truly a game-changer for both productivity and entertainment needs. Keep up the great work, Whizzcomms!

      1

      What are your thoughts?

      WhizComms Official

      11d ago

      We're pleased to hear your positive experience with our service! Thank you!

    Discussions (0)

      No Posts Found.

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      Types Of WhizComms Broadband Plans

      WhizComms offers a 12-month and 24-month contract option for 2 different speeds:

      Why Is WhizComms Able To Offer Home Fibre Broadband Service At Such Low Rates?

      • WhizComms operate on a digital platform (e-commerce sales/enquiries, electronic registration, and e-billing service) and encourage consumers to self-help, with no physical stores. This reduces retail and manpower costs, which are translated to savings for subscribers.
      • Whizcomms offer no-frills solutions for subscribers. This gives subscribers the freedom to choose and purchase their own preferred wireless routers and accessories.

      Is Whizcomms Broadband the Best Fibre Broadband in Singapore?

      Whizcomms is a good broadband provider, with many reviewers citing great speed and stable connections. The set-up and registration processes are also very easy. Whizcomm's no-frills plan is affordable and ideal for users who already have a router. While their plans might not be the cheapest at their usual price, many reviewers helpfully pointed out that Whizcomm occasionally has promotions that are very attractive.

      Fees and Charges For WhizComms Broadband Plans

      o   NLT service activation fee: $61.04

      o   Service Activation/Admin fee: $54.50

      o   Relocation of Address fee: $115.54

      o   Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (high-rise): $184.21

      o   Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (landed): $336.81

      o   Internal cabling charge for every subsequent 5m of optical fibre by NetLink Trust: $1.09

      o   Cancellation/amendment of confirmed NetLink Trust FTP Appointment (high-rise): $182.03

      o   Cancellation/amendment of confirmed NetLink Trust FTP Appointment (landed): $335.54

      o   Early cancellation fee before scheduling NetLink Trust appointment: $54.50

      o   Early cancellation fee after scheduling NetLink Trust appointment (high-rise): $182.03

      o   Early cancellation fee after scheduling NetLink Trust appointment (landed): $335.54

      o   Termination of Fibre Broadband Service 5 working days before installation or contract expiry: Remaining value of contract period

      o   Deposit for Non-Singaporean/credit risk: $200

      o   Weekday Installation (9am-5.30pm): $54.50

      o   Weekday Installation (6pm-8.30pm): $70.85

      o   Weekend Installation (9am-5.30pm): $81.75

      Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.

      Contact WhizComms

      • Reach WhizComms through their contact us page on their official website
      • Address: 150, Kampong Ampat, KA Centre, #04-02, Singapore 368324

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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