WhizComms Broadband Reviews and Comparison - Seedly
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WhizComms Broadband

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  • Reviews (15)
  • Questions (1)
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Broadband/WhizComms Broadband

WhizComms Broadband

4.7
15 reviews

Plans (7)

Slide 1 of 7
  • WhizComms 300Mbps - 12 months

    12m
    CONTRACT LENGTH
    $32/mth
    PRICE
  • WhizComms 300Mbps - 24 months

    24m
    CONTRACT LENGTH
    $26/mth
    PRICE
  • WhizComms 1Gbps No Frills Plan - 12 months

    12m
    CONTRACT LENGTH
    $38/mth
    PRICE
  • WhizComms 1Gbps No Frills Plan - 24 months

    24m
    CONTRACT LENGTH
    $34/mth
    PRICE
  • WhizComms Wireless Router Plan - 12 months

    12m
    CONTRACT LENGTH
    $47/mth
    PRICE
  • WhizComms Wireless Router Plan - 24 months

    24m
    CONTRACT LENGTH
    $39/mth
    PRICE
  • WhizComms Mesh Wi-Fi Solution Plan - 24 months

    24m
    CONTRACT LENGTH
    $49/mth
    PRICE

    WhizComms 300Mbps - 12 months

    12m
    CONTRACT LENGTH
    $32/mth
    PRICE
Reviews (15)

4.7

15 Reviews

  • 5
    11
  • 4
    4
  • 3
    0
  • 2
    0
  • 1
    0

Read Review About...

customer service

connect internet

pay extra

fuss free

called inquire

support not

star support

months star

coming months

credit coming

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  • Updated 5d ago

    Purchased

    WhizComms 1Gbps No Frills Plan - 12 months

    [Customer Service] For awhile, we have been mistakenly paying extra to Whizcoms. So we called them to inquire and they were very helpful and awesome to provide us a credit back for the coming months! This is 5 star support and not to mention the ease and consistent connection to internet!
    0 comments
    0
  • Updated on 22 Jan 2020
    I subscribed to Whizcomm when I moved out of my parents' place this year. [Others] Price: 5/5 The reason I chose Whizcomm was that it was the cheapest no-frills 1Gbps plan available. They don't charge activation fee, and have free delivery and installation on off-peak time slots (weekdays, working hours). So if you have someone staying home this might work for you. I had to pay extra for a weekend installation because both my wife and I work. Unfortunately, you don't get a free router at this price, but luckily we had an extra from our old homes. You can always pay for one though. You also have to pay a deposit. [Ease of set up]: 5/5 Just fill up an online form and everything's settled. You don't even pay upfront. Compared to other telcos such as MyRepublic this process was a lot easier. [Customer Service]: 3/5 Whizcomm really falls short here. Firstly, their engineers who installed the internet were very junior and seemed quite unsure about their technical stuff. Not very confidence-inspiring. Secondly, it is not very easy to get information from them. I was not given an invoice for my first bill, and was not given any information on when I would be billed. They also took 2 days to get back to my email enquiry. It's a far cry from services provided by telcos such as Circleslife, where you can get all the information you need via the app. [Connectivity and Speed]: 4/5 The optical network terminal (modem) provided free by them is not very reliable. Sometimes it doesn't connect to the internet and I have to reset it by turning the plug off and on again (it has no off and on switch on the device itself). Quite troublesome. Internet speed is reliable when it does work though, and doesn't drop suddenly. Overall score: 4/5 Pretty good, more or less happy with them, but not perfect.
    0 comments
    1
  • Posted on 09 Dec 2019

    Purchased

    WhizComms 300Mbps - 12 months

    Extremely easy sign up process, fuss free. Reliable internet connection and less sporadic unlike the main telcos where I've experienced intermittent connectivity before.
    0 comments
    0
  • Posted on 23 Nov 2019
    It's great, reliable and fuss-free. Would recommend Whizcomms to anyone who's looking to switch their broadband providers!
    0 comments
    0
  • Posted on 03 Oct 2019
    It is among the cheapest, very reliable, good support and value for money. Overall better than my previous Service Provider.
    0 comments
    0
Questions (1)

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Lifestyle

Singtel Broadband

M1 Broadband

ViewQwest Broadband

StarHub Broadband

WhizComms Broadband

MyRepublic Broadband

M1 offer the cheapest wifi broadband plan. 500 MBPS at $29.90. Value for money. I doubt there is any other cheaper plan.
šŸ‘ 0

Types Of WhizComms Broadband Plans

WhizComms offers a 12-month and 24-month contract option for 2 different speeds:

  • 300Mbps, 12 Months @ $32/month
  • 300Mbps, 24 Months @ 26/month
  • 1Gbps, 12 Months @ $38/month
  • 1Gbps, 24 Months @ $34/month
  • 1Gbps, 12 Months, Wireless Router Plan @ $47/month
  • 1Gbps, 24 Months, Wireless Router Plan @ $39/month
  • 1Gbps, 12 Months, Mesh Wi-Fi Solution Plan @ $44/month
  • 1Gbps, 24 Months, Mesh Wi-Fi Solution Plan @ $49/month

Free Weekday (9am-5.30pm) Delivery and Installation

Why Is WhizComms Able To Offer Home Fibre Broadband Service At Such Low Rates?

WhizComms is able to do so because they:

  • Operate on a digital platform (e-commerce sales/enquiries, electronic registration, and e-billing service) and encourage consumer to self-help, with no physical stores. This reduces retail and manpower costs, which are translated to savings for subscribers.
  • Offer no-frills solutions for subscribers. This gives subscribers the freedom to choose and purchase their own preferred wireless routers and accessories.

Fees and Charges For WhizComms Broadband Plans To Take Note Of

  • NLT service activation fee @ $56.71
  • Service Activation/Admin fee @ $53.50
  • Relocation of Address fee @ $110.21
  • Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (high-rise) @ $160.50
  • Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (landed) @ $288.90
  • Internal cabling charge for every subsequent 5m of optical fibre by NetLink Trust @ $2.14
  • Cancellation/amendment of confirmed NetLink Trust FTP Appointment (high-rise) @ $160.50
  • Cancellation/amendment of confirmed NetLink Trust FTP Appointment (landed) @ $288.90
  • Early cancellation fee before scheduling NetLink Trust appointment @ $53.50
  • Early cancellation fee after scheduling NetLink Trust appointment (high-rise) @ $160.50
  • Early cancellation fee after scheduling NetLink Trust appointment (landed) @ $288.90
  • Termination of Fibre Broadband Service 5 working days before installation or contract expiry @ Remaining value of contract period
  • Deposit for Non-Singaporean/credit risk @ $200
  • Weekday Installation (9am-5.30pm) @ $53.50
  • Weekday Installation (6pm-8.30pm) @ $69.50
  • Weekend Installation (9am-5.30pm) @ $80.25

Contact WhizComms

  • Tel: +65 3109 0088
  • Fax: +65 3109 0099
  • Email: [email protected]
  • Download monthly bill: Log into your account and select e-Bills option