Plans (7)

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  Isaac C. Eagle

  Level 3. Wonderkid

  Updated 5d ago

  Purchased

  WhizComms 1Gbps No Frills Plan - 12 months

  [Customer Service] For awhile, we have been mistakenly paying extra to Whizcoms. So we called them to inquire and they were very helpful and awesome to provide us a credit back for the coming months! This is 5 star support and not to mention the ease and consistent connection to internet!

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  CWJ

  Level 4. Prodigy

  Updated on 22 Jan 2020

  I subscribed to Whizcomm when I moved out of my parents' place this year. [Others] Price: 5/5 The reason I chose Whizcomm was that it was the cheapest no-frills 1Gbps plan available. They don't charge activation fee, and have free delivery and installation on off-peak time slots (weekdays, working hours). So if you have someone staying home this might work for you. I had to pay extra for a weekend installation because both my wife and I work. Unfortunately, you don't get a free router at this price, but luckily we had an extra from our old homes. You can always pay for one though. You also have to pay a deposit. [Ease of set up]: 5/5 Just fill up an online form and everything's settled. You don't even pay upfront. Compared to other telcos such as MyRepublic this process was a lot easier. [Customer Service]: 3/5 Whizcomm really falls short here. Firstly, their engineers who installed the internet were very junior and seemed quite unsure about their technical stuff. Not very confidence-inspiring. Secondly, it is not very easy to get information from them. I was not given an invoice for my first bill, and was not given any information on when I would be billed. They also took 2 days to get back to my email enquiry. It's a far cry from services provided by telcos such as Circleslife, where you can get all the information you need via the app. [Connectivity and Speed]: 4/5 The optical network terminal (modem) provided free by them is not very reliable. Sometimes it doesn't connect to the internet and I have to reset it by turning the plug off and on again (it has no off and on switch on the device itself). Quite troublesome. Internet speed is reliable when it does work though, and doesn't drop suddenly. Overall score: 4/5 Pretty good, more or less happy with them, but not perfect.

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  Dax

  Level 2. Rookie

  Posted on 09 Dec 2019

  Purchased

  WhizComms 300Mbps - 12 months

  Extremely easy sign up process, fuss free. Reliable internet connection and less sporadic unlike the main telcos where I've experienced intermittent connectivity before.

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  Hwee Kian

  Level 7. Grand Master

  Posted on 23 Nov 2019

  It's great, reliable and fuss-free. Would recommend Whizcomms to anyone who's looking to switch their broadband providers!

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  Jafar Sadiq

  Level 2. Rookie

  Posted on 03 Oct 2019

  It is among the cheapest, very reliable, good support and value for money. Overall better than my previous Service Provider.

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