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WhizComms Broadband
- Overview
- Reviews (55)
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WhizComms 300Mbps - 12 months
12m
CONTRACT LENGTH
$32/mth
PRICE
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- Claimed in October 2020
WhizComms Broadband Review 2021
Whizcomms has one of the cheapest broadband plans in Singapore and usually scores a good ranking on SeedlyReviews. Whizcomms provides affordable fibre broadband plans starting from $24 per month for 1 Gbps for a no-frills plan. Whizcomms' plans are simple and easy to understand - with 2 speed types - 300 Mbps and 1 Gbps. From these 2, consumers have the choice of a broadband plan either without a device, with a router, or a Wi-FI Mesh.
3.9
55 Reviews
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- 410
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Read Review About...
- Posted 9d ago
Purchased
WhizComms 300Mbps - 24 months
[Connectivity and Speed] On the 500Mbps (free upgrade from 300) and the connectivity and speed is so bad even when I’m the only one using and it’s basic internet surfing. Line often gets drop off randomly. Only improve marginally after I switch the router from WhizComms’s to my own asus one. So bad I have to rely on my phone data most of the time. Just counting down to contract ending so I can finally switch out.1
WhizComms Official
9d ago
Hi KahLing,
We have noted on your network issues, we have managed to trace your account with us and we have escalated your case to our technical department to troubleshoot with you.
We seek your patience and assistance in this matter. We hope to resolve your network issues as soon as possible.
WhizComms Team
What are your thoughts?Reply
- Posted 9d ago
Purchased
WhizComms 1Gbps No Frills Plan - 24 months
Have been using it since 2018. I can say it is one of the cheapest and the best fiber plans available in Singapore. Cheap and Reliable. Totally recommended if you are only looking for data1
WhizComms Official
9d ago
Hi Vishal Bhatia,
Thank you for your genuine and honest review! We make an effort to always stay reasonably priced and affordable for all customers. Especially when internet is such an essential in today's times.
Thank you for being a loyal customer of WhizComms
Happy Surfing
WhizComms Team
What are your thoughts?Reply
- The price is among the lowest but the connection stalls for long periods of time and customer support is not helpful at all
1
WhizComms Official
9d ago
Hi John,
Thank you for your genuine review. We have managed to find your customer profile in our system. We always do our best to assist customers in times of need due to the internet being one of the essentials of WFH. However, we seek all customers for their understanding and cooperation in this matter.
We hope to resolve your internet issues soon!
WhizComms Team
What are your thoughts?Reply
- Decent service at a reasonable price. Easy to set up and wifi speed is generally okay although it might be laggy occasionally
1
WhizComms Official
23 Aug 2021
Hi Cher Ming,
Thank you for your accurate and genuine review. We hope that all customers understand. During peak hours of the day, network congestion activates network management protocol. This is to ensure that all customers will still have usable broadband instead of no service at all.
Nonetheless, thank you for being a loyal customer of WhizComms.
Happy Surfing!
What are your thoughts?Reply
- [Connectivity and Speed] Super slow especially during Zoom. I live in a 3-room flat have only 3 of us in the house. It lags especially so during Zoom calls or movies. [Customer Service] Really great CS though. Thank you to Sel*** (hidden) for helping me with my enquiries.
1
WhizComms Official
18 Aug 2021
Hi Mich, we regret to hear you are dissatisfied with your internet experience.
Have you tried to do a direct connection to the ONR (black modem box), if you have done so and still faced low connection speed. We would love to investigate in your case.
Typical Wi-Fi speeds: 200-500Mbps (with line of sight to router)
Typical direct connection speeds: 700-900Mbps
Please do not hesitate to contact our customer care officers if you still face this issue!
Tel: 6797 0778
Email: [email protected]What are your thoughts?Reply
No Post Found.
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Types Of WhizComms Broadband Plans
WhizComms offers a 12-month and 24-month contract option for 2 different speeds:
Speed | Duration | Device | Price |
|---|---|---|---|
300 Mpbs No-frills plan |
| No device |
|
1 Gbps No-frills plan |
| No device |
|
1 Gbps |
| Wireless Router Plan |
|
1 Gbps | 24 months | Wifi Mesh Plan | $49/ month |
Summary of Whizcomms broadband plans
Why Is WhizComms Able To Offer Home Fibre Broadband Service At Such Low Rates?
- WhizComms operate on a digital platform (e-commerce sales/enquiries, electronic registration, and e-billing service) and encourage consumers to self-help, with no physical stores. This reduces retail and manpower costs, which are translated to savings for subscribers.
- Whizcomms offer no-frills solutions for subscribers. This gives subscribers the freedom to choose and purchase their own preferred wireless routers and accessories.
Is Whizcomms Broadband the Best Fibre Broadband in Singapore?
Whizcomms is a good broadband provider, with many reviewers citing great speed and stable connections. The set-up and registration processes are also very easy. Whizcomm's no-frills plan is affordable and ideal for users who already have a router. While their plans might not be the cheapest at their usual price, many reviewers helpfully pointed out that Whizcomm occasionally has promotions that are very attractive.
Fees and Charges For WhizComms Broadband Plans
- NLT service activation fee: $56.71
- Service Activation/Admin fee: $53.50
- Relocation of Address fee: $110.21
- Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (high-rise): $160.50
- Installation/Repair/Replacement/Removal of Fibre Termination Point by NetLink Trust (landed): $288.90
- Internal cabling charge for every subsequent 5m of optical fibre by NetLink Trust: $2.14
- Cancellation/amendment of confirmed NetLink Trust FTP Appointment (high-rise): $160.50
- Cancellation/amendment of confirmed NetLink Trust FTP Appointment (landed): $288.90
- Early cancellation fee before scheduling NetLink Trust appointment: $53.50
- Early cancellation fee after scheduling NetLink Trust appointment (high-rise): $160.50
- Early cancellation fee after scheduling NetLink Trust appointment (landed): $288.90
- Termination of Fibre Broadband Service 5 working days before installation or contract expiry: Remaining value of contract period
- Deposit for Non-Singaporean/credit risk: $200
- Weekday Installation (9am-5.30pm): $53.50
- Weekday Installation (6pm-8.30pm): $69.50
- Weekend Installation (9am-5.30pm): $80.25
Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.
Contact WhizComms
- Reach WhizComms through their contact us page on their official website
- Address: 150, Kampong Ampat, KA Centre, #04-02, Singapore 368324
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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