Singtel Broadband Reviews and Comparison - Seedly
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Singtel Broadband

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  • Reviews (60)
  • Questions (5)
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Broadband/Singtel Broadband
Broadband/Singtel Broadband

Singtel Broadband

3.3
60 reviews

USER RATINGS

Customer Support

3.5

Connectivity

3.3

Ease of set up

3.5
Similar Products

Plans (5)

Slide 1 of 5

  • Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE

  • Singtel 1Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $49.90/mth
    PRICE

  • Singtel 2Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 1+1Gbps Gamer Bundle

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 10Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $189.00/mth
    PRICE

    Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE
Reviews (60)

3.3

60 Reviews

  • 5
    12
  • 4
    20
  • 3
    13
  • 2
    5
  • 1
    10

Read Review About...

singtel broadband

customer service

speed connection

fibre broadband

user year

internet speed

broadband user

wifi connection

speed broadband

broadband connection

Most HelpfulMost RecentLow to HighHigh to Low
  • Sarah Chan
    Sarah Chan
    Level 6. Master
    Updated 18h ago

    Purchased

    Singtel 2Gbps with WiFi Mesh

    Have been using Singtel's broadband, mobile and TV bundle for quite a while now! My household is pretty satisfied with their services and customer service. Whenever we face WiFi connection difficulties, their customer service centre is reasonably efficient at providing us with some help. The best part is honestly the free Singtel WiFi hotspot around many locations in Singapore. There have been many moments when my monthly 4G usage is about to 'bao' and the free Singtel WiFi comes along handy.
    0 comments
    2
  • Joseph Kwa
    Joseph Kwa
    Level 2. Rookie
    Updated 2w ago

    Purchased

    Singtel 1Gbps with WiFi Mesh

    The connection is terrible, I’m paying 2GB plan, but having a 1GB data download speed. I’m so gonna change my contract when it end this August
    1 comment
    1
    Nicholas Sim
    Nicholas Sim

    6d ago

    You do know that the 2Gbps plan is 1+1 Gbps and not a solid 2Gbps and to achieve 2Gbps you'll need a router to combine 2 streams of 1Gbps?
  • Wee Chuen
    Wee Chuen
    Level 3. Wonderkid
    Updated 4w ago

    Purchased

    Singtel 1Gbps with WiFi Mesh

    Subscribed to the Wire Mesh plan under Singtel. Have been enjoying stable and fast connections of roughly 20-30MB/S with wireless. Very rarely are there any hiccups. Still my go-to for Broadband. Edit: Ran into some issues with my WiFi Mesh, and the support for it was terrible. Singtel claimed that the WiFi mesh wasn't their product and couldn't help to troubleshoot. In the end I had to Google for the solution myself. Terrible customer service.
    1 comment
    0
    Nicholas Sim
    Nicholas Sim

    6d ago

    Agree, their telephone and whatsapp customer service team is not very tech savvy and knowledgeable at times, when sorting issues
  • Sushant Jain
    Sushant Jain
    Level 2. Rookie
    Updated 4w ago

    Purchased

    Singtel 2Gbps with WiFi Mesh

    I have been a Singtel 1GBPS user for 1 year. I had 2 routers in my house, great speed and connectivity. It has been my backbone of working from home for years. During the current pandemic, decided to move to a faster 2 GBPS with Airties. It is horrendous. Airties is a suboptimal mesh and the 5G coverage is horrible. Recommendation - Dont switch to 2 GBPS connection, do it with Netgear if you need to, Airties takes you back 10 yrs. Singtel has created a hype around this ‘Istanbul’ company. They could have done a better of choosing the right partner.
    2 comments
    0
    Sushant Jain
    Sushant Jain

    4w ago

    I meant to write 6 years of usage and NOT 1 yr. My apologies.
    Nicholas Sim
    Nicholas Sim

    6d ago

    Honestly had they've gone with ubiquiti
  • Yin Xiu Lim
    Yin Xiu Lim
    Level 2. Rookie
    Updated 4w ago
    The connection can be shaky sometimes especially during this pandemic. However, it is easy to set up and their customer service team has always been very helpful!
    0 comments
    1
Questions (5)
Recent ActivityUnansweredTrending

Broadband

Singtel Broadband

M1 Broadband

StarHub Broadband

ViewQwest Broadband

WhizComms Broadband

MyRepublic Broadband

Promo Codes

What is the most value for money plan for 1GB fibre broadband that comes together with Wifi Mesh and homeline?
1 answer
Tay WenHao
Tay WenHao
Top Contributor

Top Contributor (May)

Level 7. Grand Master
Answered 4w ago
I think it depends on several factors. 1. Which telco are you with now? Which telco are your mobile subscription with? Do you use pay TV? (E.g. Starhub TV or Singtel mioTV) 2. Is there promotion or discount if you get your broadband with a particular telco? Current prices for Starhub and M1 is $39.90. Im currently on M1 1Gbps Fiber @ $39. For M1, there's no pay TV subscription required to get the 'multi service saver', so Im getting around 20% off my phone bills monthly with M1. As for the mesh network, you can simply buy the equipment and set up yourself.
👍 0

ViewQwest Broadband

Singtel Broadband

M1 Broadband

StarHub Broadband

Broadband

Wonder how reliable is viewquest as compared to the big guys like singtel, starhub and m1?
1 answer
Cedric Jamie Soh
Cedric Jamie Soh, Director at Seniorcare.com.sg
Level 9. God of Wisdom
Answered on 20 Apr 2020
Well, this is after Starhub has a day of disruption. So i guess even the big boys can have problems. Singtel has a fire in a substation that caused internet disruption. M1 has a major disruption once too. All ISP have their flaws. To be fair, Starhub giving a 20% rebate, so maybe this is something that Big Boys are able to offer.
👍 0

Lifestyle

Singtel Broadband

M1 Broadband

ViewQwest Broadband

StarHub Broadband

WhizComms Broadband

MyRepublic Broadband

What are the best wifi broadband plans in Singapore?
2 answers
Jason Sin
Jason Sin, School Of Hard Knocks And Life at School Of Hard Knocks And Life
Level 8. Wizard
Answered on 26 Feb 2020
M1 offer the cheapest wifi broadband plan. 500 MBPS at $29.90. Value for money. I doubt there is any other cheaper plan.
👍 0

Singtel Broadband

MyRepublic Broadband

M1 Broadband

Lifestyle

Shopping

Singtel

Does Singtel Mio TV work with other broadband Internet Service Providers (ISP) for example M1, Starhub, MyRepublic etc?
1 answer
Phyo Myat Thu
Phyo Myat Thu
Level 4. Prodigy
Updated on 17 Feb 2020
You can subscribe to Sports Pass from Singtel at https://cast.singtel.com/sportsplus It's 49.90 and you can watch it from internet browser or mobile. No need to have Singtel Broadband.
👍 1

Singtel

Singtel Broadband

Important: Anyone use Singtel Data X Infinity-Unlimited data?
1 answer
David Morgan
David Morgan
Level 4. Prodigy
Updated on 20 Aug 2019
Hello, I’m using Data X Infinity. On the contrary, it’s not “Infinity”. When I signed the plan, the Singtel staff told me there’s a limit. And the limit is until 50gb; after you hit 50gb, it will be 1mbs. So it’s technically not Infinity. Yup, you can use the data on your laptop/iPad thru your own mobile hotspot. But been using a few months, I’m an avid gamer and I only hit about 20-25gb in one month. So I think there’s extra “room” for your laptop and iPad.
👍 3
Similar Products

Types Of Singtel Broadband Plans

Singtel only offers 24-month home broadband plans:

  • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
  • 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $64.08/month
  • 10 Gbps Fibre Broadband Bundle @ $189/month
  • 1 + 1 Gbps Fibre Pro Gamer Bundle (includes Razer Sila WiFi Mesh gaming router and wtfast Gamers Private Network service) @ $69.90

All Singtel Fibre Broadband Plans Come With Special Features

  • Mobile Subscription: 10% off monthly
  • Free Singtel WiFi: over 1,600 hotspots
  • Home Line: Bundled
  • 4G Mobile Broadband Plan: 500Mb monthly

Why Sign Up For Singtel Broadband Online?

  • No Queuing: Beat the queues and shop from the comfort of your home
  • Free Router Installation: Get your weekday or weekend router installation fee waived (worth up to $145)
  • Free Registration: Save $53.50 on registration when you sign up online

Fees and Charges For Singtel Broadband Plans To Take Note Of

NetLink Trust Installation

  • NetLink Trust Fibre Termination Point Installation Fee @ $160.50 (high-rise) or $288.90 (landed)
  • NetLink Trust Service Activation Charge @ $56.871 per port
  • Internal cabling charge for every subsequent 5m @ $2.14

Other Associated Charges (imposed by NetLink Trust)

  • Re-location, repair, replacement, and removal of Fibre Termination Point @ $160.50 (high-rise) or $288.90 (landed)
  • Internal cabling charge @ $2.14 per additional 5m

SingNet Installation

  • SingNet Installation Fee @ $90 (weekday) or $145 (weekend)
  • Wiring (Cat 5e) charge for first 35m @ $80.25
  • Wiring (Cat 5e) charge for subsequent 5m @ $10
  • Wiring (Cat 6) charge for first 35m @ $100
  • Wiring (Cat 6) charge for subsequent 5m @ $15

Other Associated Charges

  • Fibre wiring consultation service @ $53.50
  • Configuration of device @ $10
  • Service cancellation fee (before installation appointment day) @ $217.17 (high-rise) or $345.61 (landed)
  • Transfer of ownership @ $21.40
  • Onsite maintenance/ assessment charge (other than faults caused by SingNet) @ $60

Contact Singtel

1. Personal

General Enquiries (8.30am-8.30pm daily)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

Technical Assistance (24 hours)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

2. Business - Small & Medium Enterprises (SME)

General Enquiries (Mon to Fri: 8.30am-6pm; Sat: 8am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

Technical Assistance (Mon to Fri: 8am-6pm; Sat: 9am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

3. Business - Corporate Enterprises

General Enquiries & Technical Assistance (24 hours)

  • Calling from Singapore: 1800 538 5056
  • Calling from overseas: (65) 6538 5056