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Singtel Broadband
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- Reviews (55)
- Questions (3)
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Reviews (55)
3.4
55 Reviews
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singtel broadband
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fibre broadband
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- Updated 3d ago[Connectivity and Speed] It has been reliable enough for me so far, been a singtel user for over 10 years [Ease of set up][Customer Service] when you get them, they're usually able to come down the next day to fix any pertinent issues which require physical assistance [Others] Not perfect but at the same time i dont have much complaints0 comments0
- Updated 6d ago
Purchased
Singtel 1Gbps with WiFi Mesh
[Others] Their hotline is always busy, always took a toll on me when i need to select so many menu just to get to speak with someone. [Hidden Charges] They like to suspend your services even with the slightest amount of overdues and whack you with late charges fee, re-connection fee and other BS fee they can think of.0 comments0 - Updated on 23 Jan 2020
Purchased
Singtel 1Gbps Fibre Broadband
My family has been using SingTel for years, [Connectivity and Speed] Broadband connectivity and speed is descent when I am near to the router (living room), once I got to the second room just mere 10 m away from the router the connection got really bad till the extend that you cant even stream 480px without occasional buffering. It did get better after we purchase Wifi-mesh pan with Singtel for additonal $10 a month. MIOTV on the other hand is a complete disaster. My MIOTV box is right beside the router (no excuse for bad signal) and i cant even watch a TV channel without occasionally has to restart the tv box due to signal problems. A complete waste of money, I used to rent a movie every weekend from 'on demand' and now I dont even used it to watch tv. [Ease of set up] Setting up the broadband is literally plug and play. SingTel did a good job on this. [Others] As i mentioned, I have been a SingTel user for years (probably 9 years) from mobile plan, broadband, phone line, GENECO to SingTel Mio Tv. Generally they provide a good service but I cant seem to find a valid reason to stay with them while others is offering the similar services/products at a much lower price. Nah...SingTel prestige doenst improve my loyalty to SingTel at all.0 comments0 - Updated on 22 Jan 2020[Connectivity and Speed] Decent personal experience with singtel, very occasional downtimes. Rather consistent Speed-wise as well [Customer Service] CS as with most big companies can be hard to reach at times but no complaints about the service once I've reached them [Perks] I've stayed with Singtel for the past few years because of the benefits of singtel circle0 comments3
- Updated on 20 Jan 2020[Others] used to be a SingTel broadband subscriber and have switched out to other providers as they are offer plans that are might be too pricey for end customers [Connectivity and Speed] no issues with the speed and connectivity however there were frequent downtime back in the past. it should be all good now0 comments0
Questions (3)
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Good Day Every Day, School Of Hard Knocks And Life at School Of Hard Knocks And Life
Level 8. Wizard
Answered 4h ago
M1 offer the cheapest wifi broadband plan. 500 MBPS at $29.90. Value for money. I doubt there is any other cheaper plan.
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Phyo Myat Thu
Level 3. Wonderkid
Updated 2w ago
You can subscribe to Sports Pass from Singtel at https://cast.singtel.com/sportsplus It's 49.90 and you can watch it from internet browser or mobile. No need to have Singtel Broadband.
Singtel
Singtel Broadband
David Morgan
Level 4. Prodigy
Updated on 20 Aug 2019
Hello, I’m using Data X Infinity. On the contrary, it’s not “Infinity”. When I signed the plan, the Singtel staff told me there’s a limit. And the limit is until 50gb; after you hit 50gb, it will be 1mbs. So it’s technically not Infinity. Yup, you can use the data on your laptop/iPad thru your own mobile hotspot. But been using a few months, I’m an avid gamer and I only hit about 20-25gb in one month. So I think there’s extra “room” for your laptop and iPad.
Types Of Singtel Broadband Plans
Singtel only offers 24-month home broadband plans:
- 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
- 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $64.08/month
- 10 Gbps Fibre Broadband Bundle @ $189/month
- 1 + 1 Gbps Fibre Pro Gamer Bundle (includes Razer Sila WiFi Mesh gaming router and wtfast Gamers Private Network service) @ $69.90
All Singtel Fibre Broadband Plans Come With Special Features
- Mobile Subscription: 10% off monthly
- Free Singtel WiFi: over 1,600 hotspots
- Home Line: Bundled
- 4G Mobile Broadband Plan: 500Mb monthly
Why Sign Up For Singtel Broadband Online?
- No Queuing: Beat the queues and shop from the comfort of your home
- Free Router Installation: Get your weekday or weekend router installation fee waived (worth up to $145)
- Free Registration: Save $53.50 on registration when you sign up online
Fees and Charges For Singtel Broadband Plans To Take Note Of
NetLink Trust Installation
- NetLink Trust Fibre Termination Point Installation Fee @ $160.50 (high-rise) or $288.90 (landed)
- NetLink Trust Service Activation Charge @ $56.871 per port
- Internal cabling charge for every subsequent 5m @ $2.14
Other Associated Charges (imposed by NetLink Trust)
- Re-location, repair, replacement, and removal of Fibre Termination Point @ $160.50 (high-rise) or $288.90 (landed)
- Internal cabling charge @ $2.14 per additional 5m
SingNet Installation
- SingNet Installation Fee @ $90 (weekday) or $145 (weekend)
- Wiring (Cat 5e) charge for first 35m @ $80.25
- Wiring (Cat 5e) charge for subsequent 5m @ $10
- Wiring (Cat 6) charge for first 35m @ $100
- Wiring (Cat 6) charge for subsequent 5m @ $15
Other Associated Charges
- Fibre wiring consultation service @ $53.50
- Configuration of device @ $10
- Service cancellation fee (before installation appointment day) @ $217.17 (high-rise) or $345.61 (landed)
- Transfer of ownership @ $21.40
- Onsite maintenance/ assessment charge (other than faults caused by SingNet) @ $60
Contact Singtel
1. Personal
General Enquiries (8.30am-8.30pm daily)
- Calling from Singapore: 1688
- Calling from overseas: (65) 6235 1688
Technical Assistance (24 hours)
- Calling from Singapore: 1688
- Calling from overseas: (65) 6235 1688
2. Business - Small & Medium Enterprises (SME)
General Enquiries (Mon to Fri: 8.30am-6pm; Sat: 8am-2pm)
- Calling from Singapore: 1606
- Calling from overseas: (65) 6221 1606
Technical Assistance (Mon to Fri: 8am-6pm; Sat: 9am-2pm)
- Calling from Singapore: 1606
- Calling from overseas: (65) 6221 1606
3. Business - Corporate Enterprises
General Enquiries & Technical Assistance (24 hours)
- Calling from Singapore: 1800 538 5056
- Calling from overseas: (65) 6538 5056