Singtel Broadband Reviews and Comparison - Seedly
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Singtel Broadband

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  • Reviews (77)
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Broadband/Singtel Broadband
Broadband/Singtel Broadband

Singtel Broadband

3.2
77 reviews

Unclaimed

This product has not been claimed by the company yet.

USER RATINGS

Customer Support

3.3

Connectivity

3.2

Ease of set up

3.6
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Plans (5)

Slide 1 of 5

  • Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE

  • Singtel 1Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $49.90/mth
    PRICE

  • Singtel 2Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 1+1Gbps Gamer Bundle

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 10Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $189.00/mth
    PRICE

    Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE

Details

Singtel Broadband Review 2020

Singtel only offers 24-months home broadband plans of high speeds from 1 Gbps to 10 Gbps, with prices ranging from $43.90 to $169 per month. They also have a gaming centric broadband bundle, the 1+1 Gbps Gamer bundle at $64.9 per month. Singtel's plans are often heavily incentivised with free add-ons, with relatively acceptable broadband speed and connectivity but a rather low score of 3.2 out of 5 stars on Seedly Reviews, with many users stating disappointing customer service and some disrupted connectivity.

Read More about Singtel Broadband
Reviews (77)

3.2

77 Reviews

  • 5
    14
  • 4
    26
  • 3
    15
  • 2
    8
  • 1
    14

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Jiayee

    Jiayee

    Level 6. Master

    Updated 2w ago
    My husband lives in the east and uses Singtel's broadband. I'm not sure which plan it is, but he is usually the one who disconnects and we often have to restart our game because of this issue. I'm not even using a high-end plan (mine is StarHub 1Gbps) and things work out for me most of the time.
    0 comments
    0
    Post
  • MK

    M K

    Level 2. Rookie

    Updated 3w ago

    Purchased

    Singtel 2Gbps with WiFi Mesh

    Pathetic customer service. Cheats customers in all possible ways. Network is okay but everything else is hopeless.. don't buy unless you don't have any other option
    1 comment
    1
    Brian Chong
    Brian Chong

    3w ago

    However, your review has violated our community guidelines as unsubstantial In order to provide other users with accurate and useful information on the product, kindly share more details about your experience with the product. Don't forget to use word prompts, which make your review stand out as a quality review! We will proceed to remove your review in 3 working days if it's not updated. Thanks again and looking forward to seeing you leave more reviews!
    Post
  • H

    Hayley

    Level 4. Prodigy

    Updated on 17 Sep 2020

    Purchased

    Singtel 1Gbps Fibre Broadband

    have been a loyal customer of singtel for many years, their broadband is the most stable without much disruptions over the years. however, with only one router in the house sometimes the connection in rooms is bad. otherwise the speed is fine for a normal user ( 1 GPBS). but the only bad thing is that despite being a loyal customer, there is little to no perks a customer can enjoy, little discounts (even with bundles), no rewards. customer service has improved, as it is brought over to whatsapp also.
    0 comments
    0
    Post
  • J

    Jason

    Level 6. Master

    Updated on 26 Aug 2020
    [Connectivity and Speed] Has been using their broadband for many years and connections were relatively stable over the years. Wish there was more loyalty promotion for loyal customers thought [Hidden Charges] No issue with this so far. [Ease of set up] Setting up was a breeze. Staff even give advice on how to troubleshoot if there is a problem. [Cost] The cost of broadband across different providers are usually similar with some minor differences. It will be best to keepout for promotions period that may pop randomly or during IT fairs, where you will often see discounts or/and freebies.
    0 comments
    0
    Post
  • Sebastian Png

    Sebastian Png

    Level 5. Genius

    Updated on 22 Aug 2020

    Purchased

    Singtel 1Gbps Fibre Broadband

    [Connectivity and Speed] The connection is stable and quick when you use your device in the room where you place the modem and router. Outside of the room, the connection is poor.
    0 comments
    0
    Post
Questions (0)
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Types Of Singtel Broadband Plans

Singtel only offers 24-month home broadband plans:

  • 1 Gbps Fibre with Wireless Dual-band AC Router @ $43.90/month
  • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
  • 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $61.90/month
  • 1 + 1 Gbps Fibre Pro Gamer Bundle (includes ASUS RT-AX86U WiFi 6 Gaming Router and wtfast Gamers Private Network service) @ $64.90
  • 10 Gbps Fibre Broadband Bundle @ $169/month

Singtel Plan Name

Price per month

1 Gbps Fibre with Wireless Dual-band AC Router

$43.90

1 Gbps Fibre with WiFi Mesh Bundle

$49.90

2 Gbps Fibre with WiFi Mesh Bundle

$61.90

1 + 1 Gbps Fibre Pro Gamer Bundle with a gaming router and wtfast Gamers Private Network service

$64.90

10 Gbps Fibre Broadband Bundle

$169

Summary of Singtel Broadband Plans

Benefits and Features of Singtel Broadband

  • High-speed plans from 1Gbps to 10 Gbps,
  • A Gaming focused plan - the 1 + 1 Gbps Gamer Bundle with a gaming router and wtfast Gamers Private Network Service.
  • Fast reliable connection
  • Many additional free add-on perks
  • Online Exclusive deals - when you sign up for singtel broadband online, not only do you beat the physical queue, you also get free router installation, free registration and a $6 monthly bill rebate.

Singtel Fibre Broadband 1 Gbps Plans

There are 2 options of 1 Gbps plans :

  • 1 Gbps Fibre with Wireless Dual-band AC Router @ $43.90/month
  • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month

Apart from the routers, with these 2 plans you can get:

  • Free installation and registration for new sign-ups worth $145 and $53.50 respectively
  • Fibre Termination Point installation waiver worth up to $160.50
  • 4G Mobile broadband plan of 500MB
  • Home Line
  • 10% off your mobile subscription and
  • Free 6 months of Singtel TV Go

Is Singtel Broadband the best broadband plan in Singapore

Singtel broadband scores a moderate 3.2 out of 5 stars on Seedly Reviews. Our community members cite easy registration and switching to Singtel, as well as great perks from Singtel upon signing up. However, many users experience inconsistent connectivity and lacklustre customer service.

Fees and Charges For Singtel Broadband Plans To Take Note Of

NetLink Trust Installation

  • NetLink Trust Fibre Termination Point Installation Fee: $160.50 (high-rise) or $288.90 (landed)
  • NetLink Trust Service Activation Charge: $56.871 per port
  • Internal cabling charge for every subsequent 5m for $2.14

Other Associated Charges (imposed by NetLink Trust)

  • Re-location, repair, replacement, and removal of Fibre Termination Point: $160.50 (high-rise) or $288.90 (landed)
  • Internal cabling charge: $2.14 per additional 5m

SingNet Installation

  • SingNet Installation Fees: $90 (weekday) or $145 (weekend)
  • Wiring (Cat 5e) charge for first 35m: $80.25
  • Wiring (Cat 5e) charge for subsequent 5m: $10
  • Wiring (Cat 6) charge for first 35m: $100
  • Wiring (Cat 6) charge for subsequent 5m: $15

Other Associated Charges

  • Fibre wiring consultation service: $53.50
  • Configuration of device: $10
  • Service cancellation fee (before installation appointment day): $217.17 (high-rise) or $345.61 (landed)
  • Transfer of ownership: $21.40
  • Onsite maintenance/ assessment charge (other than faults caused by SingNet): $60

Contact Singtel

General Enquiries (8.30am-8.30pm daily)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

Technical Assistance (24 hours)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688