Singtel Broadband Reviews and Comparison - Seedly
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Singtel Broadband

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  • Reviews (73)
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Broadband/Singtel Broadband
Broadband/Singtel Broadband

Singtel Broadband

3.3
73 reviews

USER RATINGS

Customer Support

3.4

Connectivity

3.2

Ease of set up

3.6
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Plans (5)

Slide 1 of 5

  • Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE

  • Singtel 1Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $49.90/mth
    PRICE

  • Singtel 2Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 1+1Gbps Gamer Bundle

    24m
    CONTRACT LENGTH
    $61.16/mth
    PRICE

  • Singtel 10Gbps with WiFi Mesh

    24m
    CONTRACT LENGTH
    $189.00/mth
    PRICE

    Singtel 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $42.90/mth
    PRICE

Details

Singtel Broadband Review 2020

Singtel only offers 24-months home broadband plans.

Read More about Singtel Broadband
Reviews (73)

3.3

73 Reviews

  • 5
    14
  • 4
    25
  • 3
    14
  • 2
    7
  • 1
    13

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Samantha Ong
    Samantha Ong
    Level 4. Prodigy
    Updated 4d ago

    Purchased

    Singtel 1Gbps Fibre Broadband

    The wifi and connectivity are not bad just that sometimes there will be an issue with connecting to the 5G. The customer service is bad. Always have to call and wait for very long before someone gets back to me
    0 comments
    0
  • ATJY
    ATJY
    Level 6. Master
    Updated 2w ago
    Been using Singtel for quite awhile now and there aren't any significant problems that I can recall. However, the wifi strength is generally quite weak despite being very near the modem.
    0 comments
    2
  • J
    James
    Level 2. Rookie
    Updated 4w ago

    Purchased

    Singtel 1Gbps Fibre Broadband

    [Hidden Charges] Called to complain on internet connectivity issues and was sent an Askey wifi mesh without consent (thought it was goodwill/free). Next I knew, my bill had a monthly charge for this useless Mesh when the problem wasn't even about wifi coverage at home in the first place!!! Unethical!!! Beware!!!
    1 comment
    1
    Huang Yixuan
    Huang Yixuan

    4w ago

    Did you manage to get a refund for this??
  • Yuki PIne
    Yuki PIne
    Level 2. Rookie
    Updated on 15 Jul 2020

    Purchased

    Singtel 1Gbps Fibre Broadband

    [Hidden Charges] [Customer Service] [Connectivity and Speed] Just plain right bad.No customer service available for any disruptions or problems with the wifi.Furthermore , cancellation process is very annoying too. I had a really horrible experience and will never be using Singtel again.
    0 comments
    1
  • David Chee
    David Chee
    Level 4. Prodigy
    Updated on 15 Jul 2020

    Purchased

    Singtel 1Gbps with WiFi Mesh

    One of the top Internet providers that offer the best fibre broadband. On top of this, Singtel is known for providing stable Internet connections, so no need to worry about losing connection. Existing Singtel subscriber, will be entitled to 10% off on mobile subscription plan. Being using their services for a long time without any major issues except for some minor hiccup during the recontract of their plan.
    0 comments
    0
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Types Of Singtel Broadband Plans

Singtel only offers 24-month home broadband plans:

  • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
  • 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $64.08/month
  • 10 Gbps Fibre Broadband Bundle @ $189/month
  • 1 + 1 Gbps Fibre Pro Gamer Bundle (includes Razer Sila WiFi Mesh gaming router and wtfast Gamers Private Network service) @ $69.90

All Singtel Fibre Broadband Plans Come With Special Features

  • Mobile Subscription: 10% off monthly
  • Free Singtel WiFi: over 1,600 hotspots
  • Home Line: Bundled
  • 4G Mobile Broadband Plan: 500Mb monthly

Why Sign Up For Singtel Broadband Online?

  • No Queuing: Beat the queues and shop from the comfort of your home
  • Free Router Installation: Get your weekday or weekend router installation fee waived (worth up to $145)
  • Free Registration: Save $53.50 on registration when you sign up online

Fees and Charges For Singtel Broadband Plans To Take Note Of

NetLink Trust Installation

  • NetLink Trust Fibre Termination Point Installation Fee @ $160.50 (high-rise) or $288.90 (landed)
  • NetLink Trust Service Activation Charge @ $56.871 per port
  • Internal cabling charge for every subsequent 5m @ $2.14

Other Associated Charges (imposed by NetLink Trust)

  • Re-location, repair, replacement, and removal of Fibre Termination Point @ $160.50 (high-rise) or $288.90 (landed)
  • Internal cabling charge @ $2.14 per additional 5m

SingNet Installation

  • SingNet Installation Fee @ $90 (weekday) or $145 (weekend)
  • Wiring (Cat 5e) charge for first 35m @ $80.25
  • Wiring (Cat 5e) charge for subsequent 5m @ $10
  • Wiring (Cat 6) charge for first 35m @ $100
  • Wiring (Cat 6) charge for subsequent 5m @ $15

Other Associated Charges

  • Fibre wiring consultation service @ $53.50
  • Configuration of device @ $10
  • Service cancellation fee (before installation appointment day) @ $217.17 (high-rise) or $345.61 (landed)
  • Transfer of ownership @ $21.40
  • Onsite maintenance/ assessment charge (other than faults caused by SingNet) @ $60

Contact Singtel

1. Personal

General Enquiries (8.30am-8.30pm daily)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

Technical Assistance (24 hours)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

2. Business - Small & Medium Enterprises (SME)

General Enquiries (Mon to Fri: 8.30am-6pm; Sat: 8am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

Technical Assistance (Mon to Fri: 8am-6pm; Sat: 9am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

3. Business - Corporate Enterprises

General Enquiries & Technical Assistance (24 hours)

  • Calling from Singapore: 1800 538 5056
  • Calling from overseas: (65) 6538 5056