facebookSingtel Broadband Reviews and Comparison - Seedly

Singtel Broadband

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3.0
116 reviews
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Summary

Summary of Singtel Broadband 2022

Singtel offers comprehensive fibre broadband plans with high broadband speeds ranging from 1 Gbps to 10 Gbps. While Singtel only offers 24-month contract plans that may lean towards the pricier end, Singtel broadband plans bundle numerous benefits and add-on options for greater customizability.  

Plan Features

Basic Usage Plan

  • Monthly subscription cost: S$45.90
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived for online sign-ups 
  • Additional perks: Singtel GPON Optical Network Router, Wireless dual-band Access Point, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Extended Wifi Coverage Plan

  • Monthly subscription cost: S$54.90
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: Singtel GPON Optical Network Router, Askey Wifi Mesh, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Homes with Multi-Devices Plan

  • Monthly subscription cost: $59.90
  • Subscription period: 24 months
  • Speed: 2Gbps 
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: Singtel GPON Optical Network Router, Singtel Mesh Extender AC2600, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Dedicated Gaming Usage Plan

  • Monthly subscription cost: S$63.90
  • Subscription period: 24 months
  • Speed: 1GB (for family usage) + 1Gbps (for gaming) 
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: ASUS RT-AX86U Wifi 6 Gaming Router, wtfast Gamers Private Network service, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Ultrafast Speeds Wired Connection Plan

  • Monthly subscription cost: S$169.00
  • Subscription period: 24 months
  • Speed:10Gbps
  • Service activation fee: Waived for online sign-ups 
  • Additional perks: Singtel XG-PON Optical Network Router, Singtel Mesh Extender AC600, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 
...see more

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Summary

Summary of Singtel Broadband 2022

Singtel offers comprehensive fibre broadband plans with high broadband speeds ranging from 1 Gbps to 10 Gbps. While Singtel only offers 24-month contract plans that may lean towards the pricier end, Singtel broadband plans bundle numerous benefits and add-on options for greater customizability.  

Plan Features

Basic Usage Plan

  • Monthly subscription cost: S$45.90
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived for online sign-ups 
  • Additional perks: Singtel GPON Optical Network Router, Wireless dual-band Access Point, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Extended Wifi Coverage Plan

  • Monthly subscription cost: S$54.90
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: Singtel GPON Optical Network Router, Askey Wifi Mesh, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Homes with Multi-Devices Plan

  • Monthly subscription cost: $59.90
  • Subscription period: 24 months
  • Speed: 2Gbps 
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: Singtel GPON Optical Network Router, Singtel Mesh Extender AC2600, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Dedicated Gaming Usage Plan

  • Monthly subscription cost: S$63.90
  • Subscription period: 24 months
  • Speed: 1GB (for family usage) + 1Gbps (for gaming) 
  • Service activation fee: Waived for online sign-ups  
  • Additional perks: ASUS RT-AX86U Wifi 6 Gaming Router, wtfast Gamers Private Network service, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 

Ultrafast Speeds Wired Connection Plan

  • Monthly subscription cost: S$169.00
  • Subscription period: 24 months
  • Speed:10Gbps
  • Service activation fee: Waived for online sign-ups 
  • Additional perks: Singtel XG-PON Optical Network Router, Singtel Mesh Extender AC600, 500MB mobile broadband, Home line, and 1-year complimentary Singtel Home Protect 
...see more

Plans (5)

Slide 1 of 5

Singtel 1Gbps Fibre Broadband

24m

CONTRACT LENGTH

$42.90/mth

PRICE

Singtel 1Gbps with WiFi Mesh

24m

CONTRACT LENGTH

$49.90/mth

PRICE

Singtel 2Gbps with WiFi Mesh

24m

CONTRACT LENGTH

$61.16/mth

PRICE

Singtel 1+1Gbps Gamer Bundle

24m

CONTRACT LENGTH

$61.16/mth

PRICE

Singtel 10Gbps with WiFi Mesh

24m

CONTRACT LENGTH

$189.00/mth

PRICE

Singtel 1Gbps Fibre Broadband

24m

CONTRACT LENGTH

$42.90/mth

PRICE

Reviews (116)

3.0

116 Reviews

5
17
4
34
3
25
2
13
1
27

Service Rating

Customer Support

3.0

Connectivity

2.9

Ease of set up

3.4

      Posted 20 Feb 2023

      Purchased

      Singtel 1Gbps Fibre Broadband

      Connectivity good, most of the time my wifi works seamlessly fast speed no hanging, would recommend.

      0

      What are your thoughts?

      Posted 22 Mar 2022

      Singtel has good connectivity speed. It rarely every goes down. Unlike myrepublic, I doubt that Singtel will go down. My internet right now i down because I am using myrepublic which is very trash

      0

      What are your thoughts?

      Posted 08 Jan 2022

      Purchased

      Singtel 1Gbps with WiFi Mesh

      It's super fast download speed is easily the best of the SG Telco bunch. The service also boasts of a solid island-wide connectivity, so that you get to enjoy your broadband usage even while commuting to and from work.

      0

      What are your thoughts?

      Posted 14 Nov 2021

      Purchased

      Singtel 1Gbps with WiFi Mesh

      Recently, just sign up with Singtel due to the enticing package that was provided. Seems like Singtel is finally going all out to attract subscriber who sign for tv, fibre, mobile line as better price were given.

      0

      What are your thoughts?

      Posted 16 Aug 2021

      Purchased

      Singtel 1Gbps Fibre Broadband

      [Perks] SingTel only offers better deals to existing customers when you call them to ask for better promotion than published website's promos. The robo-chat will not work. So if you want to retain with SingTel, and get better deal for existing customers, pick up the call and talk to their CS. Tried and tested. :)

      0

      What are your thoughts?

      16 Jun 2021

      Purchased

      Singtel 1Gbps with WiFi Mesh

      [Customer Service] recently received a call from CS to upgrade my 500Mbps to 1Gbps for the same cost. the CS are very patient in explaining and guiding through different promotion available. Easy fast pick and go the Mesh Wifi router from Orchard Central as well. [Ease of set up] Easy Plug and Play on the router. [Connectivity and Speed] so far so good on the speed for everyone in the house.

      0

      What are your thoughts?

      30 Jun 2020

      Purchased

      Singtel 1Gbps Fibre Broadband

      I was happy with the customer service and the setup of the Singtel broadband. Setting up the network connection was a fast and smooth one. Overall experience was wonderful and enriching! Pleased with their Customer Service and their help and support is greatly appreciated! I enjoy being a Customer with Singtel! Thumbs up to their Customer Service and their efficiency in helping out the customer when the customer is facing doubts or any enquiries! The experience with Singtel Broadband was a great and pleasant one!

      0

      What are your thoughts?

      08 Jun 2020

      Purchased

      Singtel 2Gbps with WiFi Mesh

      I was originally a user of 1Gbps with mesh. I have been using it for about 2 year plus a little. It has been serving me really well. What I pay is what I get. Most recently, I have gotten a phone call from SINGTEL. They inform me that i am eligible for an upgrade from 1Gbps to 2Gbps without additional charges for two years. An other word, I will be paying the price for 1Gbps and get the connectivity of 2Gbps FOR TWO YEARS. Of course, I have took up the promotion. So far, it has been amazing. Tested the speed using Speedtest app and I got the full 2Gbps service. HORRAY!!!! I am not too sure if everyone is entitled to this promotion or it only applies to Singtel circle members only.

      0

      What are your thoughts?

      23 Mar 2020

      Purchased

      Singtel 1Gbps with WiFi Mesh

      I signed up for Singtel fibre broadband plan recently. Everything was set up and running within days. The installer was friendly and gave good troubleshooting tips. Quite happy with the service so far

      0

      What are your thoughts?

      Posted 02 Oct 2019

      I have been a Singtel Broadband user for more than a decade. The internet speed is mostly stable and fast, allowing us users to enjoy streaming our videos and playing games with no worries of being interrupted. Moreover, Singtel offers a bundle called Singtel Circle, whereby customers who also use Singtel's mobile, TV and home digital line services can get a huge discount off bills. Highly recommend!

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Types Of Singtel Broadband Plans

      Singtel only offers 24-month home broadband plans:

      • 1 Gbps Fibre with Wireless Dual-band AC Router @ $43.90/month
      • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
      • 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $61.90/month
      • 1 + 1 Gbps Fibre Pro Gamer Bundle (includes ASUS RT-AX86U WiFi 6 Gaming Router and wtfast Gamers Private Network service) @ $64.90
      • 10 Gbps Fibre Broadband Bundle @ $169/month

      Singtel Plan Name

      Price per month

      1 Gbps Fibre with Wireless Dual-band AC Router

      $43.90

      1 Gbps Fibre with WiFi Mesh Bundle

      $49.90

      2 Gbps Fibre with WiFi Mesh Bundle

      $61.90

      1 + 1 Gbps Fibre Pro Gamer Bundle with a gaming router and wtfast Gamers Private Network service

      $64.90

      10 Gbps Fibre Broadband Bundle

      $169

      Summary of Singtel Broadband Plans

      Benefits and Features of Singtel Broadband

      • High-speed plans from 1Gbps to 10 Gbps,
      • A Gaming focused plan - the 1 + 1 Gbps Gamer Bundle with a gaming router and wtfast Gamers Private Network Service.
      • Fast reliable connection
      • Many additional free add-on perks
      • Online Exclusive deals - when you sign up for singtel broadband online, not only do you beat the physical queue, you also get free router installation, free registration and a $6 monthly bill rebate.

      Singtel Fibre Broadband 1 Gbps Plans

      There are 2 options of 1 Gbps plans :

      • 1 Gbps Fibre with Wireless Dual-band AC Router @ $43.90/month
      • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month

      Apart from the routers, with these 2 plans you can get:

      • Free installation and registration for new sign-ups worth $145 and $53.50 respectively
      • Fibre Termination Point installation waiver worth up to $160.50
      • 4G Mobile broadband plan of 500MB
      • Home Line
      • 10% off your mobile subscription and
      • Free 6 months of Singtel TV Go

      Is Singtel Broadband the best broadband plan in Singapore

      Seedly community members like Singtel due to its easy registration and switching from other providers, as well as great perks from Singtel upon signing up. However, many users experience inconsistent connectivity and lacklustre customer service.

      Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.

      Fees and Charges For Singtel Broadband Plans To Take Note Of

      NetLink Trust Installation

      • NetLink Trust Fibre Termination Point Installation Fee: $160.50 (high-rise) or $288.90 (landed)
      • NetLink Trust Service Activation Charge: $56.871 per port
      • Internal cabling charge for every subsequent 5m for $2.14

      Other Associated Charges (imposed by NetLink Trust)

      • Re-location, repair, replacement, and removal of Fibre Termination Point: $160.50 (high-rise) or $288.90 (landed)
      • Internal cabling charge: $2.14 per additional 5m

      SingNet Installation

      • SingNet Installation Fees: $90 (weekday) or $145 (weekend)
      • Wiring (Cat 5e) charge for first 35m: $80.25
      • Wiring (Cat 5e) charge for subsequent 5m: $10
      • Wiring (Cat 6) charge for first 35m: $100
      • Wiring (Cat 6) charge for subsequent 5m: $15

      Other Associated Charges

      • Fibre wiring consultation service: $53.50
      • Configuration of device: $10
      • Service cancellation fee (before installation appointment day): $217.17 (high-rise) or $345.61 (landed)
      • Transfer of ownership: $21.40
      • Onsite maintenance/ assessment charge (other than faults caused by SingNet): $60

      Contact Singtel

      General Enquiries (8.30am-8.30pm daily)

      • Calling from Singapore: 1688
      • Calling from overseas: (65) 6235 1688

      Technical Assistance (24 hours)

      • Calling from Singapore: 1688
      • Calling from overseas: (65) 6235 1688

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.