StarHub Broadband Reviews and Comparison - Seedly
 

StarHub Broadband

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  • Reviews (46)
  • Questions (0)
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Broadband/StarHub Broadband

StarHub Broadband

3.9
46 reviews

Plans (5)

Slide 1 of 5
  • Starhub 1Gbps Fibre Broadband - 24m

    24m
    CONTRACT LENGTH
    $39.90/mth
    PRICE
  • Starhub 500Mbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $29.90/mth
    PRICE
  • Starhub Turbo Gamer

    24m
    CONTRACT LENGTH
    $62.90/mth
    PRICE
  • Starhub 2Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $62.90/mth
    PRICE
  • Starhub 1Gbps Fibre Broadband - 12m

    24m
    CONTRACT LENGTH
    $49.90/mth
    PRICE

    Starhub 1Gbps Fibre Broadband - 24m

    24m
    CONTRACT LENGTH
    $39.90/mth
    PRICE
Reviews (46)

3.9

46 Reviews

  • 5
    15
  • 4
    18
  • 3
    9
  • 2
    1
  • 1
    3

Read Review About...

fibre broadband

customer service

year starhub

1gbps fibre

starhub broadband

starhub switch

broadband service

fast speed

broadband year

broadband plan

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  • Posted on 30 Dec 2019

    Purchased

    Starhub 1Gbps Fibre Broadband - 24m

    [Connectivity and Speed] It is generally ok. However it may get quite unstable at times, with the need to restart the device. [Customer Service] Quite responsive and able to provide relevant assistance via the phone.
    0 comments
    0
  • Posted on 06 Dec 2019

    Purchased

    Starhub 1Gbps Fibre Broadband - 24m

    The customer service is great, i moved house and they came down to reinstall the broadband. However, the connection is bad, the speed is really poor especially at night around midnight. Will most likely switch telcos after the contract ends.
    0 comments
    0
  • Posted on 21 Nov 2019
    Attractive pricing on the fibre broadband plan especially with discount if you are also an OCBC client and hardly have any connectivity issues.
    0 comments
    0
  • Posted on 20 Nov 2019
    Been using Starhub broadband for many years and recently switched to Starhub fibre broadband with Google wifi. Hardly any connectivity issues so far. Customer service may not be the fastest in terms of picking up calls, but they managed to come down to fix my connectivity issue within 4 hours once even on a Sunday.
    0 comments
    0
  • Updated on 22 Oct 2019
    Actually i used Starhub for few years alrd and the connection is quite stable. Their staff is friendly and actually get the job done pretty well.
    0 comments
    0
Questions (0)

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Types Of StarHub Broadband Plans

StarHub only offers 24-month home broadband plans:

  • 500 Mbps Fibre Broadband (a pair of AirTies WiFi Mesh) @ $29.90/month
  • 1 Gbps Fibre Broadband + Free Linksys EA8100-AH MAX-STREAM AC2600 wireless router (worth $329) @ $39.90/month

What Do You Need To Get Your Home Ready For StarHub Fibre Broadband?

Before you sign up for a StarHub home broadband plan, here's what you need first:

  • Fibre broadband home eligibility: click here to check if your home is eligible.
  • Termination Point
  • Optical Network Terminal
  • Wireless AC Dual-Band Router

Fees and Charges For StarHub Broadband Plans To Take Note Of

  • Installation Fee @ $90
  • Installation of 3rd Party Devices @ $53.50
  • Delivery fee @ $12.84
  • Service call base charge @ $40.66
  • Service call transportation charge @ $12.84
  • Service activation fee @ $56.71
  • Fibre Service Early Termination charge @ $385.20 (if subscription is < 12 months)
  • Fibre Service Disconnection fee @ $32.10
  • Fibre service cancellation charge @ $234.50 (high-rise) or $481.50 (landed)
  • Additional fibre cable @ $2.14 per 5m

Contact StarHub

  • General Service Hotline (24 hours): 1633 (or +65 6820 1633 from overseas)
  • Billing Enquiries (Mon-Sat, 8am-9pm): 1637 (or +65 6820 1637 from overseas)
  • Sales Hotline (Daily, 8am-9pm): 1630 (or +65 6820 1630)
  • StarHub Public Hotline: +65 6873 2828

For more info, you can visit Starhub’s Broadband website here.