M1 Broadband Reviews and Comparison - Seedly
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M1 Broadband

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  • Reviews (60)
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Broadband/M1 Broadband
Broadband/M1 Broadband
4.1
60 reviews

Unclaimed

This product has not been claimed by the company yet.

USER RATINGS

Customer Support

3.7

Connectivity

3.6

Ease of set up

3.9

Plans (5)

Slide 1 of 5
  • M1 500Mbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $29.90/mth
    PRICE
  • M1 1Gbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $39.90/mth
    PRICE
  • M1 GamePRO 1Gbps

    24m
    CONTRACT LENGTH
    $52/mth
    PRICE
  • M1 500Mbps

    12m
    CONTRACT LENGTH
    $39.90/mth
    PRICE
  • M1 1Gbps

    12m
    CONTRACT LENGTH
    $49.90/mth
    PRICE

    M1 500Mbps Fibre Broadband

    24m
    CONTRACT LENGTH
    $29.90/mth
    PRICE

Details

M1 Broadband Review 2020

With fast internet download speeds being all the rage right now, M1 Fibre Broadband plans, that are competitively priced with a good rating of 4.1 out of 5 stars on SeedlyReviews, could be the broadband plan for you. M1 offers two types of affordable home broadband plans: 24-month plans and 12-month plans, with a choice of 500Mpbs or 1Gbps. Understanding Singapore's market of avid gamers, M1 also specially crafted a broadband plan for them called GamePro, equipped with high speeds, traffic prioritisation and lower latency.

Read More about M1 Broadband
Reviews (60)

4.1

60 Reviews

  • 5
    33
  • 4
    14
  • 3
    5
  • 2
    2
  • 1
    6

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 2d ago

    Purchased

    M1 500Mbps

    I have been using M1 broadband for many years due to stability and reliability. However recently (past few weeks), the maximum connection speed was only up to 90 Mbps. May be it is the right time to move onto a better network.
    0 comments
    0
    Post
  • Updated on 12 Sep 2020

    Purchased

    M1 1Gbps Fibre Broadband

    Cut my account off 1 month before It was agreed and then blamed me and refused to reinstate it. Tried to get me to buy extra data on my phone so I could use it at home!
    0 comments
    1
    Post
  • Updated on 10 Aug 2020

    Purchased

    M1 1Gbps Fibre Broadband

    I have tried the other 2 big telcos in Singapore and yet M1 was the only one that has not disappointed us for 3 years. The connectivity is steady and speed is fast. The asus router they gave for free provides the range and stable connection to my devices and have no latency issues as compared to other telcos where I hear my friends complaining about their router dropping the connection. Our internet is so smooth sailing that I didn't have to contact m1 support for these 3 years of usage. Kudos to M1.
    0 comments
    1
    Post
  • Updated on 01 Aug 2020

    Purchased

    M1 1Gbps Fibre Broadband

    It is the cheapest 1Gbps speed broadband plan for the last 3 years (I know, cos I am the one paying for the wifi bills). In my memories, I only remember one time where the internet went out. Furthermore, m1 would have promotions where for each recontract, they would give a free router (there was once where they gave nintendo switch). But I have also been hit with a $100 bill because I forgot to recontract with them. Yet I did not receive any warning from them as well - Which was quite an annoyance. [Connectivity and Speed] [Customer Service]
    0 comments
    0
    Post
  • Updated on 22 Jul 2020

    Purchased

    M1 500Mbps Fibre Broadband

    for the past 2 years was ok, then suddenly during covid Apr-Jul 2020 the broadband connection worst than my TPG Free Mobile, as its kept dropping, and it's very annoying as from it has been more than 3 months but M1 seems have no resolution on this intermittent dropping connection. I bought wifi-extender the 5Ghz wifi very bad, but end up same thing, a lot of times intermittent drop connection. Worst part, I'm working from home during this covid, so embarassing to have audio/video disconnected in the middle of important meeting. Thanks to previous Free TPG to help cover this lacking part of M1. M1, Please rectify this issue asap, a lot of people already eyeing to jump out the other boat, if your quality connection is still jumping up and down.
    0 comments
    0
    Post
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Types Of M1 Fibre Broadband Plans Available

M1 offers two types of home broadband plans: 24-month plans and 12-month plans.

24-month plans:

  • Fibre Broadband 500Mbps: $29.90/month
  • Fibre Broadband 1Gbps: $39.90/month
  • GamePRO 1Gbps: $52/month

12-month plans:

  • Fibre Broadband 500Mbps: $39.90/month
  • Fibre Broadband 1Gbps: $49.90/month

Plan

Contract Duration

Price per month

500 mbps

24 months

$29.90 /month

1 Gbps

24 months

$39.90 /month

GamePRO 1 Gbps

24 months

$52 /month

500 mbps

12 months

$39.90 /month

1 Gbps

12 months

$49.90 /month

M1 Fibre Broadband Plan 1 Gbps

If you're considering to upgrade your broadband plan, 1Gbps Fibre broadband is usually the crowd favourite these days. So how does M1's 1Gbps 24 month plan fair?

Apart from being reasonably priced at $39.90/month, you also get:

  • a FREE ASUS Wireless Router AC2600 (worth $299)
  • 4G Mobile Broadband
  • Home Fixed Voice Service

At typical Download Speeds of:

  • For Fibre Broadband: 905.2 – 917.3 Mbps
  • For Mobile Broadband: 45.1 – 113.8 Mbps

Other add-ons you can get include:

  • Google Nest Hub - for an additional $6/ month
  • iPad 7th Gen - for an additional $23.90/ month
  • iPad Air 3rd Gen - for an additional $23.90/ month
  • iPad Mini 5th Gen - for an additional $23.90/ month

There are also plenty of other router options to choose from. However, the devices have different amount of upfront fees and monthly payments, so do lookout for that.

M1 Gaming Broadband Plan - GamePro at 1 Gbps

For avid gamers, M1's Game Pro at 1 Gbps at $52/ month has the following features:

  • Dedicated Network - For the highest prioritisation in traffic when you're gaming
  • Lower Latency - Smoother gameplay across your system
  • Managed Routing - The M1 network is powered by custom routes to overseas servers, so you’ll have an advantage while gaming.
  • Additionally, get a free Linksys WRT32X Gaming Router with Killer Prioritization Engine to lower ping time and provide protection from extreme lag spikes.

Is M1 Broadband the Best Fibre Broadband in Singapore?

M1 Fibre Broadband plans are affordable and well-liked by our community with a good rating of 4.1 out of 5 stars on Seedly Reviews. Many Seedly Reviewers say that M1 broadband is one of the better ones of out of the 3 main telco ISPs. It is incredibly easy to switch over to M1 and register as new sign-ups. But M1's internet speed and consistency have room for improvement.

Preparing Your House For Fibre Broadband

Is your house eligible for fibre broadband installation?

1. Fibre-readiness Check: Do you have a Fibre Termination Point (FTP) installed?

  • Yes: If you already do, your home is now fibre-ready which means you can sign up for a M1 Fibre Broadband service anytime.
  • No: If you have missed the free FTP installation provided by NetLink Trust, you can consider selected M1 plans that offer free TP installation. M1 can also help to arrange for your TP installation upon signing up.

2. What to expect on your Optical Network Terminal (ONT) appointment date?

  • The contractor from M1 will help to install the ONT and test if the Fibre Broadband connection has been successfully activated.

Other Fees and Charges For M1 Broadband Plans

You will be charged a standard, one-time registration fee and signal activation fee:

  • Fibre registration @ $58.85
  • ONT Activation (Weekdays 9am-5pm) @ $58.85
  • ONT Activation (Weekdays after 5pm) @ $86.60
  • ONT Activation (Weekends/ Public Holidays) @ $112.35

If you request for termination before the service activation date, you will be charged the following fees:

  • Cancellation of ONT appointment: $32.10
  • Cancellation / Modification of TP Appointment (High-Rise Residential): $160.50
  • Cancellation / Modification of TP Appointment (Landed Residential): $288.90

Installation fees, where applicable and as requested by customers:

  • Termination Point Installation (High-Rise Residential): $160.50
  • Termination Point Installation (Landed Residential): $288.90
  • Installation of internal cabling > 15m, measured from point of entry to 1st TP: $2.14/ 5m
  • Onsite charge: minimum of $68.48
  • Transport / Manpower Cost: $32.10 - $64.20 (depending on the time)
  • ONT Collection: $12.84 - $25.68 (depending on the time)

Contact M1 Singapore

For personal services (24 hours)

  • Calling from Singapore: 1627
  • Calling from overseas: +65 9680 1627

For business related enquiries (24 hours):

  • Calling from Singapore: 1622
  • Calling from Overseas: +65 9680 1622
  • Technical Support (Business Broadband & Hosting Services): 6655 5577

Or Visit M1's Customer Service Centre or your nearest M1 Shop.