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MyRepublic Broadband

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  • Reviews (1397)
  • Questions (0)
  • More Details
Broadband/MyRepublic Broadband
Broadband/MyRepublic Broadband
4.4
1397 reviews
claimed

Claimed

This product is managed by MyRepublic.

USER RATINGS

Customer Support

4.3

Connectivity

4.4

Ease of set up

4.6

Plans (6)

Slide 1 of 6
  • MyRepublic No Frills 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $38.99/mth

    PRICE

  • MyRepublic TP-Link EC330 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $49.99/mth

    PRICE

  • MyRepublic No Frills GAMER 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $52.99/mth

    PRICE

  • MyRepublic ASUS TUF Gaming AX3000 GAMER 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $57.99/mth

    PRICE

  • MyRepublic No Frills Dual Broadband

    24m

    CONTRACT LENGTH

    $59.99/mth

    PRICE

  • MyRepublic No Frills Dual GAMER Broadband

    24m

    CONTRACT LENGTH

    $69.99/mth

    PRICE

MyRepublic No Frills 1Gbps Broadband

24m

CONTRACT LENGTH

$38.99/mth

PRICE

Details

Product Page Transparency

  • Claimed in October 2020

MyRepublic Broadband Review 2021

MyRepublic is a communications services provider which was first launched in 2011.

The telecommunications company offers a variety of contract and non-contract fibre broadband plans, with prices from as low as S$27.99/month for a 200MBps broadband plan.

For users with heavy internet consumption or who require fast download speeds, MyRepublic also has many different 1Gbps plans to meet every single need.

They've also got special plans (aka GAMER Broadband plans) for avid gamers who need a fast and steady connection (read: low and stable latency). This is done through a dedicated IP address range which allows you to connect to faster overseas game servers.

On SeedlyReviews, at least, many users have commented that MyRepublic is reliable and has fast connectivity, with few interruptions. They also like the ease of switching from their previous Internet Service Providers (ISP) and have good things to say about MyRepublic's responsive and helpful customer service.

Read More about MyRepublic Broadband
Reviews (1397)

4.4

1397 Reviews

  • 5
    968
  • 4
    231
  • 3
    92
  • 2
    42
  • 1
    64

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Updated 2d ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      I've been going back and forth for over a week with MyRepublic customer service, and we still don't have the service even installed. To their credit, their customer service team is helpful and responsive, that is about it. So initially I set up the account with my name but the proof of address is in my husbands name, I contacted customer support and they said they'd help me cancel the order I placed and waive the cancellation fee as I planned to reopen another account for the same address but with the correct details... I got charged the cancellation fee even after I contacted them with the new order number to show that I wasn't just trying to get a free cancellation and I wanted to avail of the service. The agent I then spoke to said there was nothing he could do. A few days later, I get an email saying the appointment for the installation has been cancelled due to issues with Netlink Trust. Netlink Trust had confirmed with me earlier that day the issues were resolved and the installation was going ahead as planned. I basically had to act as intermediary for Myrepublic and Netlink to get a new appointment set because MyRepublic was telling me it would take up to 2 months for an installation. My husband and I are both WFH so waiting two months isn't an option. When I asked if I'd be able to cancel the order all together they said I'd have to pay $250 because the appointment had been confirmed... Even though they cancelled it.. After 40 min on the live chat and 2 more calls to Netlink I finally managed to reschedule the appointment. Hopefully once I get the service set up I'll be able to edit the review with some good news at the end but until now, I'm extremely displeased with the service, but placed an order for 2 years so guess I'm locked in regardless. [Ease of set up] [Others]

      1

      MyRepublic

      MyRepublic

      profile

      2d ago

      Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better, C. We are here to help! Should you need further assistance, please do not hesitate to contact us at [email protected] and we will work on resolving your issue. Warm regards, Jam

      Post

      Updated 4d ago

      Purchased

      MyRepublic TP-Link EC330 1Gbps Broadband

      [Hidden Charges] [Customer Service] I have just sign up myrepublic broadband plan and they have the free termination point installation promotion and after sign up and everything their bill charge was $152.20 included a service installation and NTL fee and i have contacted them throu online support they said the promotion for the free termination point installation is for customer taht did not have the openet fibre box in the home yet and i reply them since i already have the fibre box then can the promotion waive of the service installation and the NTL fee end up cannot and i have to pay the $152.2 bill and also the deposit of $100 overall their service is about paying more money but their connection wise now is ok so i now will need to go throu them for 2 years.

      1

      MyRepublic

      MyRepublic

      profile

      4d ago

      Thanks for sharing your feedback, Ivan. We’re sorry your experience didn’t match your expectations. We’ll do better in the future. Please do not hesitate to chat with us or send an email to [email protected] should you have further concerns and we will assist you to resolve it. Warm regards, Jam

      Post

      Updated 5d ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      Very good. It's a very strong network and the customer support is excellent. Also the price is very affordable.

      0

      Post

      Updated 2w ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      Prompt service. Been with MyRepublic for 1 year now and still loving it!!! But the price a bit on the high side.

      1

      MyRepublic

      MyRepublic

      profile

      2w ago

      Thank you for your review, Justina. Should you need assistance with your account, you may send us an email with your account information at [email protected] Regards, Rel

      Post

      Updated 2w ago

      Purchased

      MyRepublic No Frills GAMER 1Gbps Broadband

      [Ease of set up] It is a very convenient to do the sign up with MyRepublic Broadband and there is consistent speed which is useful for work, learning & leisure.

      0

      Post

    Questions (0)
      Recent ActivityUnansweredTrending

      No Question Found.

      Benefits and Features of MyRepublic Broadband

      Different fibre broadbands come with different perks, such as:

      • Ultra 1Gbps subscribers enjoy full bandwidth for streaming, gaming, voice and web surfing
      • WiFi6 plans and wifi mesh systems
      • Smooth video streaming even during peak hours
      • No interference from downloads and torrents
      • GAMER broadband lines run on a dedicated IP address range, which allows for custom routing to overseas game servers, increasing speed and lowering latency for gaming
      • GAMER subscribers also enjoy dedicated 24/7 priority support and exclusive gaming discount and beta access codes
      • Refer-a-friend benefits

      Types Of MyRepublic Broadband Plans Available

      Here are some of the contract and non-contract broadband plans offered by MyRepublic:

      1. Broadband plans only without additional accessories
      2. Pans with Routers and/or Wifi Mesh
      3. Plans with accessories like gaming chairs, headphones etc.

      Broadband Plan

      Cost per month

      About & Features of plans

      200 Mbps Broadband Plan

      S$27.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls

      No Frills 1Gbps Broadband Plan

      S$37.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls

      No Contract 1Gbps Plan

      S$59.99/month

      • No 12-month or 24-month contract requirement
      • Includes FREE home phone line with unlimited local calls
      • $150 off a new router

      ASUS RT-AX3000 1Gbps Broadband Plan

      $47.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls
      • ASUS RT-AX3000 router (worth $359)

      Google Nest Wifi 1Gbps Plan

      $53.99 per month

      • 24 months contract
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls
      • Google Nest Wifi router and point (worth $428)

      No Frills GAMER 1Gbps Plan

      S$49.99 per month

      • 24 months contract
      • Custom routing for ultra-low latency
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls
      • No bundled router

      ASUS ROG GT-AX11000 Router GAMER 1Gbps Plan

      S$65.99 per month

      • 24 months contract
      • Custom routing for ultra-low latency
      • Includes FREE termination point installation & FREE home phone line with unlimited local calls
      • Bundled with ASUS ROG Rapture GT-AX11000 WiFi-6 Gaming Router (worth $699)

      Summary of MyRepublic broadband plans

      Is MyRepublic Fibre Broadband the Best Fibre Broadband Provider in Singapore 2021?

      With a consistently high rating by real users on SeedlyReviews, MyRepublic broadband is without a doubt, a crowd favourite. Many reviewers cite reliable and fast connectivity, with few interruptions. New sign-up reviewers also liked the ease of switching over to MyRepublic as their Internet Service Provider (ISP) and their responsive and helpful customer service.

      Additionally, MyRepublic usually runs many promotions for new sign-ups and customers looking to switch broadband providers. So you know that their plans are often competitively incentivised.

      Choosing a new fibre broadband provider? Read our comparison of the Best and Cheapest Home Fibre Broadband plans!

      Fibre Broadband Eligibility

      In order to enjoy fibre broadband at home, you'll need to make sure that

      • You have the required fibre infrastructure in your residential area
      • You have a Termination Point (TP) in your premises (can be installed if you don't have one)

      If you're unsure if your home is ready for fibre broadband, you can do a coverage check to find out!

      Fees and Charges for MyRepublic Broadband Plans

      Here are some common charges for residential customers that may be applied on top of the monthly subscription:

      • A NetLink Trust cost of S$160.50 will be charged for the TP installation for high-rise properties and this amount will be credited to your MyRepublic account.
      • For landed properties, an additional fee of S$128.40 will be applicable to cover the full NetLink Trust TP installation fee.
      • MyRepublic service installation (for new customers only) @ S$53.50
      • NLT Service Activation Fee @ S$56.71
      • MyRepublic service relocation @ S$58.00

      Contact MyRepublic

      • Customer Support Hotline: +65 6717 1680
      • MyRepublic Office HQ Address: 11 Lorong 3 Toa Payoh, Block B Jackson Square $04-11/15, Singapore 319579

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.