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MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router
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Thank you for taking the time to bring this to our attention, Temel. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. I would love to understand your situation better and see if there’s any other way we can help. Kindly send us an email at [email protected] with your account details. Regards, Rel
Thank you for sharing your feedback, Tiffany. We’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Please send us an email at [email protected] with your account details and we’ll work with you to resolve any issues as quickly as possible. Warm regards, Rel
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I have a similar issue with them. My internet was the normal fibre and was doing a decent job. After I 'upgraded' to gamepro and their so called 'dedicated' servers, the horror story begins. My wifi is so unstable and lag that I used 4g on my phone. No site inspection and nothing, excuse by customer service was that alot of people in my block using Myrepublic. Guess they are telling me to switch to less popular telco asap.
Thank you for sharing your feedback, Jun Wei. We’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further. Kindly send us an email at [email protected] with your account information so we can be able to assist you further. Regards, Rel
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