facebookMyRepublic Broadband Reviews and Comparison - Seedly
Seedly logo
Seedly logo
Ā 

MyRepublic Broadband

  • Overview
  • Reviews (1558)
  • Discussions (0)
  • More Details

Advertisement

Broadband/MyRepublic Broadband
Broadband/MyRepublic Broadband
4.4
1558 reviews
claimed

Claimed

This product is managed by MyRepublic.

USER RATINGS

Customer Support

4.3

Connectivity

4.4

Ease of set up

4.6

Plans (6)

Slide 1 of 6
  • MyRepublic No Frills 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $38.99/mth

    PRICE

  • MyRepublic TP-Link EC330 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $49.99/mth

    PRICE

  • MyRepublic No Frills GAMER 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $52.99/mth

    PRICE

  • MyRepublic ASUS TUF Gaming AX3000 GAMER 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $57.99/mth

    PRICE

  • MyRepublic No Frills 2Gbps Broadband

    24m

    CONTRACT LENGTH

    $59.99/mth

    PRICE

  • MyRepublic No Frills 2Gbps GAMER Broadband

    24m

    CONTRACT LENGTH

    $69.99/mth

    PRICE

MyRepublic No Frills 1Gbps Broadband

24m

CONTRACT LENGTH

$38.99/mth

PRICE

Details

Product Page Transparency

  • Claimed in October 2020

MyRepublic Broadband Review 2021

MyRepublic is a communications services provider which was first launched in 2011.

The telecommunications company offers a variety of contract and non-contract fibre broadband plans, with prices from as low as S$27.99/month for a 200MBps broadband plan.

For users with heavy internet consumption or who require fast download speeds, MyRepublic also has many different 1Gbps plans to meet every single need.

They've also got special plans (aka GAMER Broadband plans) for avid gamers who need a fast and steady connection (read: low and stable latency). This is done through a dedicated IP address range which allows you to connect to faster overseas game servers.

On SeedlyReviews, at least, many users have commented that MyRepublic is reliable and has fast connectivity, with few interruptions. They also like the ease of switching from their previous Internet Service Providers (ISP) and have good things to say about MyRepublic's responsive and helpful customer service.

Read More about MyRepublic Broadband
Reviews (1558)

4.4

1558 Reviews

  • 5
    1072
  • 4
    264
  • 3
    95
  • 2
    47
  • 1
    80

Read Review About...

    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 14d ago
      [Connectivity and Speed] Haven't had any hiccups with MyRepublic for the past 7 years with them outside of the publicized outages. Been gaming with barely any lag or delay. [Ease of set up] Apart from initial set-up (broadband & cabling), recontracting with new router is simply plug and play and they'd do everything for you! [Perks] Sign up 'freebies' of Asus routers are the best whenever you want to change the router. Better than the self branded routers others are offering. [Others] Have option to have static IP at a 1 time fee. Great if you want to access your home network stuff from outside.

      0

      What are your thoughts?

      Reply

      Posted 17d ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      [Perks](SCAM) 11.11 One-Day Exclusive: Get $20 Grab voucher on top of the amazing broadband deals today! Promotion is not applicable for 200Mbps, 12-Month 1Gbps and No-Contract 1Gbps broadband plan. The above was word for word on the site. Re-contracted for 2 years but was only told after chatting with live agent that it's ONLY for new sign-ups the next day. Beware of their false advertisements and do your diligence to chat with their agent before purchasing. It's unfortunate the live is only until 6pm but I re-contracted after work at around 7pm. No other *tnc* stated ANYWHERE. [Customer Service] Why end your support at 6pm when you have a 1day promotion going with no way to clarify? [Connectivity and Speed] The only satisfactory part of myRepublic is the speed and reliability. But after this re-contract having second thoughts on the next re-contract.

      2

      MyRepublic

      MyRepublic

      14d ago

      We apologize that our service did not satisfy your expectations, J. We are here to help! Please send us an email at [email protected] for us to check further. Warm regards, Jam

      Received the same templated reply. No point asking to email again and again just to get the same response. It's marketing job not well done in such a scummy way it almost feel like a scam.

      What are your thoughts?

      Reply

      Posted 19d ago

      Purchased

      MyRepublic ASUS TUF Gaming AX3000 GAMER 1Gbps Broadband

      [Connectivity and Speed] I signed up for the gamer broadband bundle which advertised improved ping, which was false. My original home broadband with Singtel has around 230ms ping and MyRepublic broadband has around 400+ms (the customer service has no idea why that's so)! After custom routing, it has around 200ms ping, which is the same as a cheaper non-gaming bundle. The tech team couldn't help to improve the ping and asked for a reverse tracert, information which I don't have, and the game host has no idea on how to obtain, given that it's a server hosted by a third party company. I asked for refund and cancellation of subscription one week into the plan, and MyRepublic want to charge me early termination fee! The gamer bundle advertisement is a joke, giving me double the ping and so-called reduced it via custom routing to give me back ping that is the same as before. The last customer service staff I chatted with said she'll escalate this issue but no guarantee of a refund or waiver of fees. I will submit a case with small claims tribunal.

      1

      MyRepublic

      MyRepublic

      19d ago

      We are sorry that your experience didnā€™t quite match your expectations. We would love to know why, so that we can deliver a better experience next time, Sun Yong. We are here to help! Please send us an email at [email protected] with your account details. Weā€™ll work with you to resolve any issues as quickly as possible. Warm regards, Jam

      What are your thoughts?

      Reply

      Posted 19d ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      I switched from Singtel to MyRepublic to give it a try since Singtel has been charging exorbitant prices. SO far, the connectivity with MyRepublic has been OK, just that a few times drop off. I would say maybe about 3 times already. I hope MyRepublic can improve this part. I like how when i first sign up, the technician came to help set up everything since I am not tech savvy. I will use for 2 years first and see how it goes.

      0

      What are your thoughts?

      Reply

      Posted 20d ago

      Purchased

      MyRepublic No Frills 1Gbps Broadband

      I chose myrepublic because of the excellent reviews. It is easy to setup and the online interface works well. They also have a technical hotline which answer very quickly. Unfortunately that is all overshadowed by a poor connection which cuts out during peak hours 9-10am, when many people are logging on to work from home. I have seen my connection cut out 2-3 times per day during the morning, which cost me several times to lose stuff I was working on. Im now trying to fix this with technical support for the third time, but don't see any progess, and each time speaking with a new person and explaining the situation all over again. I just want it fixed but keep getting told to reset the router and wait until tomorrow. From current perspective, do not recommend due to the connection issues.

      1

      MyRepublic

      MyRepublic

      20d ago

      Thank you for your review. Iā€™m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention, Patrick. We are here to help! Please email us at [email protected] with your account details so we can check this further for you. Warm regards, Jam

      What are your thoughts?

      Reply

    Discussions (0)
      Recent ActivityNewTrending

      No Post Found.

      Benefits and Features of MyRepublic Broadband

      Different fibre broadbands come with different perks, such as:

      • Ultra 1Gbps subscribers enjoy full bandwidth for streaming, gaming, voice and web surfing
      • WiFi6 plans and wifi mesh systems
      • Smooth video streaming even during peak hours
      • No interference from downloads and torrents
      • GAMER broadband lines run on a dedicated IP address range, which allows for custom routing to overseas game servers, increasing speed and lowering latency for gaming
      • GAMER subscribers also enjoy dedicated 24/7 priority support and exclusive gaming discount and beta access codes
      • Refer-a-friend benefits

      Types Of MyRepublic Broadband Plans Available

      Here are some of the contract and non-contract broadband plans offered by MyRepublic:

      1. Broadband plans only without additional accessories
      2. Pans with Routers and/or Wifi Mesh
      3. Plans with accessories like gaming chairs, headphones etc.

      Broadband Plan

      Cost per month

      About & Features of plans

      200 Mbps Broadband Plan

      S$27.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls

      No Frills 1Gbps Broadband Plan

      S$38.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls

      No Contract 1Gbps Plan

      S$59.99/month

      • No 12-month or 24-month contract requirement
      • Includes FREEĀ home phone line with unlimited local calls
      • $150 off a new router

      ASUS RT-AX3000 1Gbps Broadband Plan

      $49.99/month

      • 24 months contract
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls
      • ASUS RT-AX3000 router (worth $359)

      Google Nest Wifi 1Gbps Plan

      $56.99 per month

      • 24 months contract
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls
      • Google Nest Wifi router and point (worth $428)

      No Frills GAMER 1Gbps Plan

      S$52.99 per month

      • 24 months contract
      • Custom routing for ultra-low latency
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls
      • No bundled router

      ASUS ROG GT-AX11000 Router GAMER 1Gbps Plan

      S$65.99 per month

      • 24 months contract
      • Custom routing for ultra-low latency
      • Includes FREE termination point installation & FREEĀ home phone line with unlimited local calls
      • Bundled with ASUS ROG Rapture GT-AX11000 WiFi-6 Gaming Router (worth $699)

      Summary of MyRepublic broadband plans

      Is MyRepublic Fibre Broadband the Best Fibre Broadband Provider in Singapore 2021?

      With a consistently high rating by real users on SeedlyReviews, MyRepublic broadband is without a doubt, a crowd favourite. Many reviewers cite reliable and fast connectivity, with few interruptions. New sign-up reviewers also liked the ease of switching over to MyRepublic as their Internet Service Provider (ISP) and their responsive and helpful customer service.

      Additionally, MyRepublic usually runs many promotions for new sign-ups and customers looking to switch broadband providers. So you know that their plans are often competitively incentivised.

      Choosing a new fibre broadband provider? Read our comparison of the Best and Cheapest Home Fibre Broadband plans!

      Fibre Broadband Eligibility

      In order to enjoy fibre broadband at home, you'll need to make sure that

      • You have the required fibre infrastructure in your residential area
      • You have a Termination Point (TP) in your premises (can be installed if you don't have one)

      If you're unsure if your home is ready for fibre broadband, you can do a coverage check to find out!

      Fees and Charges for MyRepublic Broadband Plans

      Here are some common charges for residential customers that may be applied on top of the monthly subscription:

      • A NetLink Trust cost of S$160.50 will be charged for the TP installation for high-rise properties and this amount will be credited to your MyRepublic account.
      • For landed properties, an additional fee of S$128.40 will be applicable to cover the full NetLink Trust TP installation fee.
      • MyRepublic service installation (for new customers only) @ S$53.50
      • NLT Service Activation Fee @ S$56.71
      • MyRepublic service relocation @ S$58.00

      Contact MyRepublic

      • Customer Support Hotline: +65 6717 1680
      • MyRepublic Office HQ Address: 11 Lorong 3 Toa Payoh, Block B Jackson Square $04-11/15, Singapore 319579

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

      Advertisement