Singtel Broadband Reviews and Comparison - Seedly
Singtel Broadband
2.9
13 reviews
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Reviews (13)
2.9
Reviews (13)
2.9
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  • The most fast and reliable broadband connection for you to enjoy everything from HD video streaming to online gaming, in the comfort of home.
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  • It’s good very fast speedy I like it very very much but sometimes very slow sometimes fast especially when inside my room
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  • Normally when thing comes to broadband provider, it won’t get wrong if choose the local brand with government background, however Singtel got some issue with connection breakdown in the pass few year.
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  • I’m on family plan on singtel and that’s not so fast. My mobile phone is on CIS discount, but there’s no discount for broadband.
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  • Decent personal experience with singtel, very occasional downtimes. Rather consistent Speed-wise as well
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    2
  • Slow , expensive and bad connectivity , wifi needs mesh to haven better signal, and overall the speed is really slow for the price you pay for
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  • Posted on 09 Aug 2019
    You wont get internet at night. Snobby customer service. The internet will keep disconnecting. I havent tried any other provider (been here only recently). Seems i am stick real bad with singtel. Any nee users - refrain!
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  • Posted on 11 Jul 2019
    Nothing great and fantastic as usual. Just typical day in the park for Singtel. Time for a revolution.
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    0
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Singtel

Singtel Broadband

David Morgan
David Morgan

()

Level 3. Wonderkid
Updated on 20 Aug 2019
Hello, I’m using Data X Infinity. On the contrary, it’s not “Infinity”. When I signed the plan, the Singtel staff told me there’s a limit. And the limit is until 50gb; after you hit 50gb, it will be 1mbs. So it’s technically not Infinity. Yup, you can use the data on your laptop/iPad thru your own mobile hotspot. But been using a few months, I’m an avid gamer and I only hit about 20-25gb in one month. So I think there’s extra “room” for your laptop and iPad.
About Singtel Broadband
Plans Available1Gbps @ $49.90/month 2Gbps @ $64.90/month 10Gbps @ $189.00/month
Online Perks- Free registration worth $53.50 - Weekend or weekday service installation worth up to $145 - Fibre Termination Point installation waiver (worth up to $160.50)
All Fibre Plans come with- 10% off monthly mobile subscription - Free Singtel WiFi (1,600 hotspots) - Home Line (bundled) - 4G Mobile broadband plan (500MB)

Types Of Singtel Broadband Plans

Singtel only offers 24-month home broadband plans:

  • 1 Gbps Fibre with WiFi Mesh Bundle (a pair of Askey WiFi Mesh) @ $49.90/month
  • 2 Gbps Fibre with WiFi Mesh Bundle (a pair of AirTies WiFi Mesh) @ $64.08/month
  • 10 Gbps Fibre Broadband Bundle @ $189/month
  • 1 + 1 Gbps Fibre Pro Gamer Bundle (includes Razer Sila WiFi Mesh gaming router and wtfast Gamers Private Network service) @ $69.90

All Singtel Fibre Broadband Plans Come With Special Features

  • Mobile Subscription: 10% off monthly
  • Free Singtel WiFi: over 1,600 hotspots
  • Home Line: Bundled
  • 4G Mobile Broadband Plan: 500Mb monthly

Why Sign Up For Singtel Broadband Online?

  • No Queuing: Beat the queues and shop from the comfort of your home
  • Free Router Installation: Get your weekday or weekend router installation fee waived (worth up to $145)
  • Free Registration: Save $53.50 on registration when you sign up online

Fees and Charges For Singtel Broadband Plans To Take Note Of

NetLink Trust Installation

  • NetLink Trust Fibre Termination Point Installation Fee @ $160.50 (high-rise) or $288.90 (landed)
  • NetLink Trust Service Activation Charge @ $56.871 per port
  • Internal cabling charge for every subsequent 5m @ $2.14

Other Associated Charges (imposed by NetLink Trust)

  • Re-location, repair, replacement, and removal of Fibre Termination Point @ $160.50 (high-rise) or $288.90 (landed)
  • Internal cabling charge @ $2.14 per additional 5m

SingNet Installation

  • SingNet Installation Fee @ $90 (weekday) or $145 (weekend)
  • Wiring (Cat 5e) charge for first 35m @ $80.25
  • Wiring (Cat 5e) charge for subsequent 5m @ $10
  • Wiring (Cat 6) charge for first 35m @ $100
  • Wiring (Cat 6) charge for subsequent 5m @ $15

Other Associated Charges

  • Fibre wiring consultation service @ $53.50
  • Configuration of device @ $10
  • Service cancellation fee (before installation appointment day) @ $217.17 (high-rise) or $345.61 (landed)
  • Transfer of ownership @ $21.40
  • Onsite maintenance/ assessment charge (other than faults caused by SingNet) @ $60

Contact Singtel

1. Personal

General Enquiries (8.30am-8.30pm daily)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

Technical Assistance (24 hours)

  • Calling from Singapore: 1688
  • Calling from overseas: (65) 6235 1688

2. Business - Small & Medium Enterprises (SME)

General Enquiries (Mon to Fri: 8.30am-6pm; Sat: 8am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

Technical Assistance (Mon to Fri: 8am-6pm; Sat: 9am-2pm)

  • Calling from Singapore: 1606
  • Calling from overseas: (65) 6221 1606

3. Business - Corporate Enterprises

General Enquiries & Technical Assistance (24 hours)

  • Calling from Singapore: 1800 538 5056
  • Calling from overseas: (65) 6538 5056