MyRepublic Broadband Reviews and Comparison - Seedly
 
MyRepublic Broadband
4.4
770 reviews
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Reviews (770)
4.4
Reviews (770)
4.4
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  • Good customer service and value for money plan. It's good to create more competition in the market. Hope they can improve more
    0 comments
    0
  • Fast and convenient. Improving more better. Gonna stick to MyRepublic. Really looking forward for better promotion.
    0 comments
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  • I am an existing MyRepublic subscriber. Be honest, MyRepublic was fantastic good before, but I have no idea what happened to this company, it turned into an evil company recently. I just renewed my 24m contract with MyRepublic last week. After that I found that my 1Gbps home broadband turn into extreme slow. And then I tested the speed using testmy. The results told me there are over 100mbps different between 2018 and 2019. Then I called the hotline, no response, email them, no reply... ... I'm going to disable my credit card and terminate the contract . I promise MyRepublic will not get any penny from me again. What? wanna to suit me? ahah... ... I have prepared soooo many evidences and waiting for your suit. MyRepublic is absolutely a suck service company!!!!!
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  • I have been using MyRepublic for almost 5 years. I never had problems so far. There are no lags on my streaming and gaming on my wired connection. The only problem I have is the wireless coverage which I think is a norm to some HDB flats due to congestion of channels. I had the standard router, but I guess I may need to upgrade my equipment. Overall, I am satisfied with the service.
    0 comments
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  • recently i have some technical issues. i called the hotline and was holding for more than 35 minutes. still there was no one answering the call. i was so frustrated that i had to hang up!!! more than 35 minutes of holding is not acceptable at all.
    2 comments
    2
    Cresilia Ng
    Cresilia Ng

    08 Oct 2019

    I had the same issue, I just wanted to enquire on one plan and it's been a week plus, no callback. Chat got cut off while waiting twice then service down. Called in again, staff say will arrange still no reply. I don't want any service from them anymore.
    Pearly Pedro
    Pearly Pedro

    4w ago

    Then reconnection super expensive!!
  • Republic is suck! For billing wise don't even have bill... When come to payment n reconnection fee is $48+ wtfish.. No bill only through email... If nvr open email? How? $59.90 suspended my account? U think I own u $5990 ? Have been with them 3years... Internet down did u cut the cost? Worst internet company ever had! 👎👎👎👎
    0 comments
    1
  • Seemless process of subscribing. However the IT person who came to install the routers should show more professionalism in terms of identifying customers i.e. assume subscribers are mandarin speaking; and not be playing games on his smartphone while attending to the customer.
    0 comments
    0
  • Posted on 17 Oct 2019
    It would be good if both my accounts payment deductions done on the sane days every 10th of each month
    0 comments
    0
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About MyRepublic Broadband
24-month PlansUltra 1Gbps Broadband with Wi-Fi Hub @ $42.99/month Ultra 1Gbps with Wi-Fi Halo @ $45.99/month Dual Fibre Broadband 1Gbps @ $59.99/month PlayStation 4 Pro PUBG GAMER 1Gbps @ $69.99/month Secretlab OMEGA GAMER 1Gbps @ $59.99/month (U.P. $62.99/month) ROG Rapture GT-AC5300 Router GAMER 1Gbps @ $59.99/month ROG Strix Graphics Card GAMER 1Gbps: RTX™ 2060 @ $69.99/month or RTX™ 2070 @ $83.99/month

Types Of MyRepublic Broadband Plans

MyRepublic offers a variety of contract and non-contract broadband plans:

  • No Contract 1Gbps + $150 off a new router @ $59.99/month
  • Ultra 1Gbps with Wi-Fi Hub @ $42.99/month
  • Ultra 1Gbps with Wi-Fi Halo @ $45.99/month
  • Ultra 1Gbps with Deco M5 Wi-Fi Mesh @ $49.99/month
  • Ultra 1Gbps with Deco M9 Plus Wi-Fi Mesh @ $52.99/month
  • Dual Fibre 1Gbps Broadband @ $59.99/month
  • ASUS Chromebook Tablet Bundle @ $56.99/month
  • ASUS VivoBook S14 Bundle @ $64.99/month
  • TP-Link KC120 IP Camera Bundle @ $46.99/month
  • TVB Anywhere Premium Bundle @ $44.99/month
  • PlayStation 4 Pro GAMER 1Gbps @ $69.99/month
  • Secretlab OMEGA (2020) GAMER 1Gbps @ $59.99/month -
  • ASUS ROG Rapture GT-AC5300 Router GAMER 1Gbps @ $59.99/month
  • ASUS ROG Rapture GT-AX11000 Router GAMER 1Gbps @ $63.99/month
  • Logitech G LIGHTSYNC GAMER 1Gbps @ $59.99/month
  • Dual GAMER 1Gbps Broadband @ $69.99/month

Different fibre broadbands come with different perks, such as:

  • Ultra 1Gbps subscribers enjoy full bandwidth for streaming, gaming, voice and web surfing.
  • Smooth video streaming even during peak hours
  • No interference from downloads and torrents
  • GAMER broadband lines run on a dedicated IP address range, which allows for custom routing to overseas game servers, increasing speed and lowering latency for gaming.
  • GAMER subscribers also enjoy dedicated 24/7 priority support and exclusive gaming discount and beta access codes.

Like MyRepublic? Earn up to $96 with every friend you refer!

If you enjoy using MyRepublic services, then spread the word! Every friend you refer earns you $2 every month over 24 months – a total of $48 per referral. So if you have 2 referrals, you’d get $2 x 2 or $4 per month for 24 months.

With 6 referrals, you’ll enter the first bonus tier and all your referrals each earn you $3 per month – that’s $18 per month. The final bonus tier earns you $4 per referral per month. The bonus will be applied to all your active referrals, so it adds up!

To find out more about how this works, visit MyRepublic’s website.

In order to enjoy fibre broadband at home please ensure the following:

  • The required fibre infrastructure is available in your area
  • That there is a Termination Point (TP) in your premises
  • To see if your address is ready for fibre broadband, you can perform a coverage check here.  
  • For more info you can visit MyRepublic’s support page here.

What Are The Requirements To Sign Up Fibre Broadband With MyRepublic?

  • Must be 18 years old and above
  • Have some form of identification document eg. NRIC, Employment Pass, Diplomatic Pass, Entrepass, S Pass, Work Permit, Student Pass, etc.
  • For foreigners, you also need proof of billing address if there is no local address stated on the ID eg. legal tenancy agreement, bank/ credit statement, Singapore Power Bill statement, CPF statement, title deed, letter from company etc.

Fees and Charges For MyRepublic Broadband Plans To Take Note Of

Here are some common one-time charges for Non-landed / High-Rise Residential Customers that may be applied on top of the monthly subscription:

  • NetLink Trust service activation fee for all new and relocating customers @ $56.71
  • MyRepublic service installation (for new customers only) @ $53.50
  • MyRepublic service relocation @ $58
  • NetLink Trust cancellation fee @ $160.50

For the full list of One-Time Charges, visit the MyRepublic website

Contact MyRepublic

  • Self-Help & FAQ: Support Website
  • Customer Support Hotline: +65 6717 1680
  • GAMER Support Hotline: +65 6815 1337
  • Business Hotline: +65 6816 0088
  • Sales Inquiries (9am-9pm daily): +65 6816 0099
  • Customer Service Email: [email protected]
  • MyRepublic Office HQ Address: 11 Lorong 3 Toa Payoh, Block B Jackson Square $04-11/15, Singapore 319579
  • Fax: +65 6634 3558