MyRepublic Broadband Reviews and Comparison - Seedly
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MyRepublic Broadband

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  • Reviews (1280)
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  • More Details
Broadband/MyRepublic Broadband
Broadband/MyRepublic Broadband
4.4
1280 reviews
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Claimed

This product is managed by MyRepublic.

USER RATINGS

Customer Support

4.3

Connectivity

4.4

Ease of set up

4.6

Plans (6)

Slide 1 of 6
  • MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

    24m

    CONTRACT LENGTH

    $41.99/mth

    PRICE

  • MyRepublic ASUS ROG GT-AX11000 Router GAMER 1 Gbps

    24m

    CONTRACT LENGTH

    $63.99/mth

    PRICE

  • MyRepublic ASUS ROG GT-AC5300 Router GAMER 1Gbps

    24m

    CONTRACT LENGTH

    $59.99/mth

    PRICE

  • MyRepublic Dual GAMER 1Gbps Broadband

    24m

    CONTRACT LENGTH

    $65.99/mth

    PRICE

  • MyRepublic No Contract 1 Gbps Broadband

    No contract

    CONTRACT LENGTH

    $59.99/mth

    PRICE

  • MyRepublic Dual Fibre 1Gbps x 2

    24m

    CONTRACT LENGTH

    $59.99/mth

    PRICE

MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

24m

CONTRACT LENGTH

$41.99/mth

PRICE

Details

MyRepublic Broadband Review 2021

MyRepublic is a communications services provider which was first launched in 2011.

The telecommunications company offers a variety of contract and non-contract fibre broadband plans, with prices from as low as S$27.99/month for a 200MBps broadband plan.

For users with heavy internet consumption or who require fast download speeds, MyRepublic also has many different 1Gbps plans to meet every single need.

They've also got special plans (aka GAMER Broadband plans) for avid gamers who need a fast and steady connection (read: low and stable latency). This is done through a dedicated IP address range which allows you to connect to faster overseas game servers.

On SeedlyReviews, at least, many users have commented that MyRepublic is reliable and has fast connectivity, with few interruptions. They also like the ease of switching from their previous Internet Service Providers (ISP) and have good things to say about MyRepublic's responsive and helpful customer service.

Read More about MyRepublic Broadband
Reviews (1280)

4.4

1280 Reviews

  • 5
    880
  • 4
    222
  • 3
    87
  • 2
    37
  • 1
    54

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
    Updated 16h ago

    Purchased

    MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

    [Customer Service] Customer service replies are really just template copy and paste. With each new questions, comes another template copy and paste. Not 1 inch of customer-centric factor felt and with other interaction with their CS, I'm amazed the service level is comparable to the already lows of local big ISPs. [Connectivity and Speed] I have my modem and router in the living room. I don't live in a bungalow but i'm already having connectivity issues in my rooms and kitchen. My TV can't even load a YT probably with the devices next to it. Really bad. [Others] 1) It felt they ain't bothered why you want to terminate or continue renewing with them. "You wish to terminate? Sure. No questions asked. No feedback needed." -Customer lose. 2) Existing customer gets neglected paying MORE than new customers for the SAME plan due to lock-in period. Imagine being locked in for 1.5 years more while new customers save more with the same plan as you! - Customer lose. 3) On return of equipment at Vivo City outlet, there was only 1 service rep. I'm not sure how they gonna service customers and maintain the COVID measures. My waiting time plus return of equipment cost me 50 minutes. -Customer lose. 4) The level of service and negligence of existing customers and limited surveys and feedbacks, I don't see the ISP giving value to customers any near future. -Customer lose. New disruptive service providers will take your pie. To end this, i managed to save $40 month on month currently by not renewing my contract (with whatever 'goodies' you may give') as i took on the service of another provider with better connection at a fraction cost of your plan. Good luck!

    0

    Post
    Updated 2w ago

    Purchased

    MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

    Very poor customer and support service. Scheduled a home appointment which stated the contractor will come over and waited for 2 hours. Called support number, transferred to a chat bot system. After another round of waiting, finally managed to talk to a staff through the chat system (?!). Only to find out the contractor will not be coming as it has been settled remotely. When asked why was there no prior update or notification, the staff simply said sorry and left the chat system. Simply shows they do not value customers’ time at all.

    0

    Post
    Updated 3w ago

    Purchased

    MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

    [Connectivity and Speed] No technical staff working during public holidays. If you want to experience more than 24 hours of downtime without explaination. Pls sign myrepublic [Customer Service] Shitty customer service. You will never get to talk to a customer service officer. Maybe if you waitied for 2hours u might be in luck.

    1

    Han Hong Tuck

    Han Hong Tuck

    2w ago

    Their customer service is non-existent
    Post
    Updated 3w ago

    Purchased

    MyRepublic No Contract 1 Gbps Broadband

    [Customer Service] [Connectivity and Speed] Worst Support I have encountered and longest Downtime I have encountered. On 31 Dec 2020 Fiber was down around 8am. They marked the issue as resolved at 1.48pm but many are still unable to get the connection and I one of them At around 5pm received email say they are conducting a Emergency Maintenance on 1 Jan 2021 1.30am will might last 2hour. However even after the indicate ETA service is still DOWN even at the timing of writing 1 Jan 2021 11.30am. Their Support and Maintenance simply do not care at all!

    0

    Post
    Updated 4w ago

    Purchased

    MyRepublic Ultra 1 Gbps Broadband with TP-Link EC330 router

    Hassle free and efficient from enquires at Vivo outlet to arrangements for booking appointments.... setup was fast and successful with Google Nest .... achieved speeds up to 400mbps on installation which was about 8x faster than what we achieved previously with vq. No complaints at all so far!

    0

    Post
Questions (0)
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Benefits and Features of MyRepublic Broadband

Different fibre broadbands come with different perks, such as:

  • Ultra 1Gbps subscribers enjoy full bandwidth for streaming, gaming, voice and web surfing
  • WiFi6 plans and wifi mesh systems
  • Smooth video streaming even during peak hours
  • No interference from downloads and torrents
  • GAMER broadband lines run on a dedicated IP address range, which allows for custom routing to overseas game servers, increasing speed and lowering latency for gaming
  • GAMER subscribers also enjoy dedicated 24/7 priority support and exclusive gaming discount and beta access codes
  • Refer-a-friend benefits

Types Of MyRepublic Broadband Plans Available

Here are some of the contract and non-contract broadband plans offered by MyRepublic:

  1. Broadband plans only without additional accessories
  2. Pans with Routers and/or Wifi Mesh
  3. Plans with accessories like gaming chairs, headphones etc.

Broadband Plan

Cost per month

About & Features of plans

200 Mbps Broadband Plan

S$27.99/month

  • 24 months contract
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls

No Frills 1Gbps Broadband Plan

S$37.99/month

  • 24 months contract
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls

No Contract 1Gbps Plan

S$59.99/month

  • No 12-month or 24-month contract requirement
  • Includes FREE home phone line with unlimited local calls
  • $150 off a new router

ASUS RT-AX3000 1Gbps Broadband Plan

$47.99/month

  • 24 months contract
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls
  • ASUS RT-AX3000 router (worth $359)

Google Nest Wifi 1Gbps Plan

$53.99 per month

  • 24 months contract
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls
  • Google Nest Wifi router and point (worth $428)

No Frills GAMER 1Gbps Plan

S$49.99 per month

  • 24 months contract
  • Custom routing for ultra-low latency
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls
  • No bundled router

ASUS ROG GT-AX11000 Router GAMER 1Gbps Plan

S$65.99 per month

  • 24 months contract
  • Custom routing for ultra-low latency
  • Includes FREE termination point installation & FREE home phone line with unlimited local calls
  • Bundled with ASUS ROG Rapture GT-AX11000 WiFi-6 Gaming Router (worth $699)

Summary of MyRepublic broadband plans

Is MyRepublic Fibre Broadband the Best Fibre Broadband Provider in Singapore 2021?

With a consistently high rating by real users on SeedlyReviews, MyRepublic broadband is without a doubt, a crowd favourite. Many reviewers cite reliable and fast connectivity, with few interruptions. New sign-up reviewers also liked the ease of switching over to MyRepublic as their Internet Service Provider (ISP) and their responsive and helpful customer service.

Additionally, MyRepublic usually runs many promotions for new sign-ups and customers looking to switch broadband providers. So you know that their plans are often competitively incentivised.

Choosing a new fibre broadband provider? Read our comparison of the Best and Cheapest Home Fibre Broadband plans!

Fibre Broadband Eligibility

In order to enjoy fibre broadband at home, you'll need to make sure that

  • You have the required fibre infrastructure in your residential area
  • You have a Termination Point (TP) in your premises (can be installed if you don't have one)

If you're unsure if your home is ready for fibre broadband, you can do a coverage check to find out!

Fees and Charges for MyRepublic Broadband Plans

Here are some common charges for residential customers that may be applied on top of the monthly subscription:

  • A NetLink Trust cost of S$160.50 will be charged for the TP installation for high-rise properties and this amount will be credited to your MyRepublic account.
  • For landed properties, an additional fee of S$128.40 will be applicable to cover the full NetLink Trust TP installation fee.
  • MyRepublic service installation (for new customers only) @ S$53.50
  • NLT Service Activation Fee @ S$56.71
  • MyRepublic service relocation @ S$58.00

Contact MyRepublic

  • Customer Support Hotline: +65 6717 1680
  • Customer Service Email: [email protected]
  • MyRepublic Office HQ Address: 11 Lorong 3 Toa Payoh, Block B Jackson Square $04-11/15, Singapore 319579