facebookM1 Broadband Reviews and Comparison - Seedly

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Broadband/M1 Broadband
Broadband/M1 Broadband
3.6
91 reviews
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Unclaimed

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USER RATINGS

Customer Support

3.6

Connectivity

3.3

Ease of set up

3.7

Plans (5)

Slide 1 of 5
  • M1 500Mbps Fibre Broadband

    24m

    CONTRACT LENGTH

    $29.90/mth

    PRICE

  • M1 1Gbps Fibre Broadband

    24m

    CONTRACT LENGTH

    $39.90/mth

    PRICE

  • M1 GamePRO 1Gbps

    24m

    CONTRACT LENGTH

    $52/mth

    PRICE

  • M1 500Mbps

    12m

    CONTRACT LENGTH

    $39.90/mth

    PRICE

  • M1 1Gbps

    12m

    CONTRACT LENGTH

    $49.90/mth

    PRICE

M1 500Mbps Fibre Broadband

24m

CONTRACT LENGTH

$29.90/mth

PRICE

Details

M1 Broadband Review 2021

With fast internet download speeds being all the rage right now, M1 Fibre Broadband plans, are usually competitively priced with reportedly fast and stable connections. M1 offers two types of affordable home broadband plans: 24-month plans and 12-month plans, with a choice of 500Mpbs or 1Gbps. Understanding Singapore's market of avid gamers, M1 also specially crafted a broadband plan for them called GamePro, equipped with high speeds, traffic prioritisation and lower latency.

Read More about M1 Broadband
Reviews (91)

3.6

91 Reviews

  • 5
    39
  • 4
    19
  • 3
    12
  • 2
    4
  • 1
    17

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    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 17 Dec 2021

      Purchased

      M1 1Gbps Fibre Broadband

      Overall Rating as average. Connectivity somehow is not stable causes inconveniences especially the work from home.

      0

      What are your thoughts?

      Reply

      Posted 11 Dec 2021

      Purchased

      M1 1Gbps Fibre Broadband

      [Connectivity and Speed] Date: 11 Dec 2021 Ping ms 3 Download Mbps 94.56 Upload Mbps 93.16 I am on a 1Gbps fibre home plan. Which part does this look like a 1Gbps plan? Not the first time getting this result. CS ask me to restart modem...every time. Then a few weeks later, same problem.

      0

      What are your thoughts?

      Reply

      Posted 02 Dec 2021

      Purchased

      M1 1Gbps Fibre Broadband

      Getting more and more terrible! While i have no complain about their connectivity speed, I just encountered the most ridiculous disruption today. They decided it is OK to down the service for the whole day (9am to 6pm) in a normal working day when most people are working from home to down their network for maintenance! Their service "manager" had to be one of the worst I ever encountered. Despite telling her repeatedly not to tell me their problem, she keep pushing the responsibility to Netlink trust for the maintenance work. She cannot provide a reasonable solution and sound like she just want to go through motion to return my call because I requested for it.

      0

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      Posted 29 Oct 2021

      Purchased

      M1 1Gbps Fibre Broadband

      [Connectivity and Speed] Not recomended to M1!! The connection really weak and very unstable. Very angry especially WFH now. It very few days disconnected, and causing many questions from my boss :(

      0

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      Reply

      Posted 21 Oct 2021

      Purchased

      M1 1Gbps Fibre Broadband

      Do not recommend M1, prices are competitive but connection very unstable. Since WFH it shows how weak connectivity are. Will avoid M1 next time.

      1

      Strongly agreed!!!! M1 Line very unstable. Every few days/weeks encounter disconnect and always questions by my

      What are your thoughts?

      Reply

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      Types Of M1 Fibre Broadband Plans Available

      M1 offers two types of home broadband plans: 24-month plans and 12-month plans.

      24-month plans:

      • Fibre Broadband 500Mbps: $29.90/month
      • Fibre Broadband 1Gbps: $39.90/month
      • GamePRO 1Gbps: $52/month

      12-month plans:

      • Fibre Broadband 500Mbps: $39.90/month
      • Fibre Broadband 1Gbps: $49.90/month

      Plan

      Contract Duration

      Price per month

      500 mbps

      24 months

      $29.90 /month

      1 Gbps

      24 months

      $39.90 /month

      GamePRO 1 Gbps

      24 months

      $52 /month

      500 mbps

      12 months

      $39.90 /month

      1 Gbps

      12 months

      $49.90 /month

      M1 Fibre Broadband Plan 1 Gbps

      If you're considering to upgrade your broadband plan, 1Gbps Fibre broadband is usually the crowd favourite these days. So how does M1's 1Gbps 24 month plan fair?

      Apart from being reasonably priced at $39.90/month, you also get:

      • a FREE ASUS Wireless Router AC2600 (worth $299)
      • 4G Mobile Broadband
      • Home Fixed Voice Service

      At typical Download Speeds of:

      • For Fibre Broadband: 905.2 – 917.3 Mbps
      • For Mobile Broadband: 45.1 – 113.8 Mbps

      Other add-ons you can get include:

      • Google Nest Hub - for an additional $6/ month
      • iPad 7th Gen - for an additional $23.90/ month
      • iPad Air 3rd Gen - for an additional $23.90/ month
      • iPad Mini 5th Gen - for an additional $23.90/ month

      There are also plenty of other router options to choose from. However, the devices have different amount of upfront fees and monthly payments, so do lookout for that.

      M1 Gaming Broadband Plan - GamePro at 1 Gbps

      For avid gamers, M1's Game Pro at 1 Gbps at $52/ month has the following features:

      • Dedicated Network - For the highest prioritisation in traffic when you're gaming
      • Lower Latency - Smoother gameplay across your system
      • Managed Routing - The M1 network is powered by custom routes to overseas servers, so you’ll have an advantage while gaming.
      • Additionally, get a free Linksys WRT32X Gaming Router with Killer Prioritization Engine to lower ping time and provide protection from extreme lag spikes.

      Is M1 Broadband the Best Fibre Broadband in Singapore?

      M1 Fibre Broadband plans are affordable and well-liked by our community with a good rating of 4.1 out of 5 stars on Seedly Reviews. Many Seedly Reviewers say that M1 broadband is one of the better ones of out of the 3 main telco ISPs. It is incredibly easy to switch over to M1 and register as new sign-ups. But M1's internet speed and consistency have room for improvement.

      Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.

      Preparing Your House For Fibre Broadband

      Is your house eligible for fibre broadband installation?

      1. Fibre-readiness Check: Do you have a Fibre Termination Point (FTP) installed?

      • Yes: If you already do, your home is now fibre-ready which means you can sign up for a M1 Fibre Broadband service anytime.
      • No: If you have missed the free FTP installation provided by NetLink Trust, you can consider selected M1 plans that offer free TP installation. M1 can also help to arrange for your TP installation upon signing up.

      2. What to expect on your Optical Network Terminal (ONT) appointment date?

      • The contractor from M1 will help to install the ONT and test if the Fibre Broadband connection has been successfully activated.

      Other Fees and Charges For M1 Broadband Plans

      You will be charged a standard, one-time registration fee and signal activation fee:

      • Fibre registration @ $58.85
      • ONT Activation (Weekdays 9am-5pm) @ $58.85
      • ONT Activation (Weekdays after 5pm) @ $86.60
      • ONT Activation (Weekends/ Public Holidays) @ $112.35

      If you request for termination before the service activation date, you will be charged the following fees:

      • Cancellation of ONT appointment: $32.10
      • Cancellation / Modification of TP Appointment (High-Rise Residential): $160.50
      • Cancellation / Modification of TP Appointment (Landed Residential): $288.90

      Installation fees, where applicable and as requested by customers:

      • Termination Point Installation (High-Rise Residential): $160.50
      • Termination Point Installation (Landed Residential): $288.90
      • Installation of internal cabling > 15m, measured from point of entry to 1st TP: $2.14/ 5m
      • Onsite charge: minimum of $68.48
      • Transport / Manpower Cost: $32.10 - $64.20 (depending on the time)
      • ONT Collection: $12.84 - $25.68 (depending on the time)

      Contact M1 Singapore

      For personal services (24 hours)

      • Calling from Singapore: 1627
      • Calling from overseas: +65 9680 1627

      For business related enquiries (24 hours):

      • Calling from Singapore: 1622
      • Calling from Overseas: +65 9680 1622
      • Technical Support (Business Broadband & Hosting Services): 6655 5577

      Or Visit M1's Customer Service Centre or your nearest M1 Shop.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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