M1 Broadband

Types Of M1 Fibre Broadband Plans Available

M1 offers two types of home broadband plans: 24-month plans and 12-month plans.

24-month plans:

• Fibre Broadband 500Mbps: $29.90/month
• Fibre Broadband 1Gbps: $39.90/month
• GamePRO 1Gbps: $52/month

12-month plans:

• Fibre Broadband 500Mbps: $39.90/month
• Fibre Broadband 1Gbps: $49.90/month

M1 Fibre Broadband Plan 1 Gbps

If you're considering to upgrade your broadband plan, 1Gbps Fibre broadband is usually the crowd favourite these days. So how does M1's 1Gbps 24 month plan fair?

Apart from being reasonably priced at $39.90/month, you also get:

• a FREE ASUS Wireless Router AC2600 (worth $299)
• 4G Mobile Broadband
• Home Fixed Voice Service

At typical Download Speeds of:

• For Fibre Broadband: 905.2 – 917.3 Mbps
• For Mobile Broadband: 45.1 – 113.8 Mbps

Other add-ons you can get include:

• Google Nest Hub - for an additional $6/ month
• iPad 7th Gen - for an additional $23.90/ month
• iPad Air 3rd Gen - for an additional $23.90/ month
• iPad Mini 5th Gen - for an additional $23.90/ month

There are also plenty of other router options to choose from. However, the devices have different amount of upfront fees and monthly payments, so do lookout for that.

M1 Gaming Broadband Plan - GamePro at 1 Gbps

For avid gamers, M1's Game Pro at 1 Gbps at $52/ month has the following features:

• Dedicated Network - For the highest prioritisation in traffic when you're gaming
• Lower Latency - Smoother gameplay across your system
• Managed Routing - The M1 network is powered by custom routes to overseas servers, so you’ll have an advantage while gaming.
• Additionally, get a free Linksys WRT32X Gaming Router with Killer Prioritization Engine to lower ping time and provide protection from extreme lag spikes.

Is M1 Broadband the Best Fibre Broadband in Singapore?

M1 Fibre Broadband plans are affordable and well-liked by our community with a good rating of 4.1 out of 5 stars on Seedly Reviews. Many Seedly Reviewers say that M1 broadband is one of the better ones of out of the 3 main telco ISPs. It is incredibly easy to switch over to M1 and register as new sign-ups. But M1's internet speed and consistency have room for improvement.

Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.

Preparing Your House For Fibre Broadband

Is your house eligible for fibre broadband installation?

1. Fibre-readiness Check: Do you have a Fibre Termination Point (FTP) installed?

• Yes: If you already do, your home is now fibre-ready which means you can sign up for a M1 Fibre Broadband service anytime.
• No: If you have missed the free FTP installation provided by NetLink Trust, you can consider selected M1 plans that offer free TP installation. M1 can also help to arrange for your TP installation upon signing up.

2. What to expect on your Optical Network Terminal (ONT) appointment date?

• The contractor from M1 will help to install the ONT and test if the Fibre Broadband connection has been successfully activated.

Other Fees and Charges For M1 Broadband Plans

You will be charged a standard, one-time registration fee and signal activation fee:

• Fibre registration @ $58.85
• ONT Activation (Weekdays 9am-5pm) @ $58.85
• ONT Activation (Weekdays after 5pm) @ $86.60
• ONT Activation (Weekends/ Public Holidays) @ $112.35

If you request for termination before the service activation date, you will be charged the following fees:

• Cancellation of ONT appointment: $32.10
• Cancellation / Modification of TP Appointment (High-Rise Residential): $160.50
• Cancellation / Modification of TP Appointment (Landed Residential): $288.90

Installation fees, where applicable and as requested by customers:

• Termination Point Installation (High-Rise Residential): $160.50
• Termination Point Installation (Landed Residential): $288.90
• Installation of internal cabling > 15m, measured from point of entry to 1st TP: $2.14/ 5m
• Onsite charge: minimum of $68.48
• Transport / Manpower Cost: $32.10 - $64.20 (depending on the time)
• ONT Collection: $12.84 - $25.68 (depending on the time)

Contact M1 Singapore

For personal services (24 hours)

• Calling from Singapore: 1627
• Calling from overseas: +65 9680 1627

For business related enquiries (24 hours):

• Calling from Singapore: 1622
• Calling from Overseas: +65 9680 1622
• Technical Support (Business Broadband & Hosting Services): 6655 5577

Or Visit M1's Customer Service Centre or your nearest M1 Shop.

Contact us at [email protected] should you require any assistance or spot any inaccuracies.