Sompo TravelJoy Reviews and Comparison - Seedly
Seedly logo
Seedly logo
 

Sompo TravelJoy

  • Overview
  • Reviews (26)
  • Questions (0)
  • More Details

Plans (3)

Slide 1 of 3
  • Sompo TravelJoy Vital Plan

    $24
    PER ADULT (THAILAND, 1 WK)
    $150,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE
  • Sompo TravelJoy Elite Plan

    $41
    PER ADULT (THAILAND, 1 WK)
    $1,000,000
    MEDICAL COVERAGE (OVERSEAS)
    $15,000
    TRIP CANCELLATION
    $8,000
    LOSS OR DAMAGE OF BAGGAGE
  • Sompo TravelJoy Deluxe Plan

    $31
    PER ADULT (THAILAND, 1 WK)
    $300,000
    MEDICAL COVERAGE (OVERSEAS)
    $6,000
    TRIP CANCELLATION
    $5,000
    LOSS OR DAMAGE OF BAGGAGE

    Sompo TravelJoy Vital Plan

    $24
    PER ADULT (THAILAND, 1 WK)
    $150,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE

Details

Sompo TravelJoy Review

What makes the Sompo Travel Insurance Plan interesting is the trip disruption coverage, which includes up to $100 for an unutilised paid event ticket (e.g. Disneyland tickets) and GO Japan!, both of which are specially tailored for travellers to japan.

You'll find plans for everyone, including:

  • Individuals: For one pax
  • Family Plan: For one or two adults with any number of dependent children
  • Group Discount: For groups of 11 or more
  • Annual Multi-Trip: Multiple trips in a year

Read More about Sompo TravelJoy
Reviews (26)

4.1

26 Reviews

  • 5
    14
  • 4
    8
  • 3
    0
  • 2
    1
  • 1
    3

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated on 11 Jun 2020

    Purchased

    Sompo TravelJoy Deluxe Plan

    I have been using Sompo for Travel Insurance and I find that their claim service and experience was acceptable.
    0 comments
    0
  • Updated on 19 Mar 2020

    Purchased

    Sompo TravelJoy Deluxe Plan

    Terrible company. You will regret it. Just avoid. Despite buying a rather expensive annual plan, I can't claim for many cancellation due to covid. The customer service is really lousy. No one picks up the telephone and when you email them, they don;t reply for more than 2 weeks! By that time, it's too late and I had to make a decision on change to travel plan. Worst company I have experienced so far.
    0 comments
    0
  • Updated on 04 Mar 2020

    Purchased

    Sompo TravelJoy Deluxe Plan

    For the past 5 years, we have been purchasing Sompo travel insurance everytime we travel (about 2x a year on average). Plans are comprehensive, claims are easy, customer service is also prompt and efficient. Nothing to fuss about for now unless a stronger contender comes in!
    0 comments
    0
  • Updated on 21 Jan 2020

    Purchased

    Sompo TravelJoy Deluxe Plan

    Am extremely disappointed with my experience with Sompo. The Insurance agent took a shocking 5 months to get back on a claim I’ve filed, while remaining uncontactable during the period in between. I was finally informed that the claim was unsuccessful, and I wanted to seek clarification on the case. Again, she was uncontactable via both email and phone. Called the customer service helpline to seek advice, was told that they’ll remind her to review my case and contact me. It’s been a year and I have still yet to hear from Sompo despite many attempts getting someone to look into my case. [Claims Process] [Customer Service]
    0 comments
    0
  • Posted on 19 Sep 2019
    Covers unutilised travel expenses for cancelled or curtailed trips. ... All overseas phone charges will be borne by the insured.
    0 comments
    0
Questions (0)
Recent ActivityUnansweredTrending
No questions found.

Sompo TravelJoy - Travel Insurance

Sompo Insurance Singapore Pte Ltd offers a myriad of insurance options - and each covers the basics such as emergency medical evacuations or travel delays. If you are new to Travel Insurance you can learn more from the Best Travel Insurance Guide In Singapore

What Are Some Benefits of Sompo TravelJoy?

Click here for a list of what you should look out for when buying travel insurance. Here's an overview of what coverage Sompo TravelJoy provides.

  • Emergency medical evacuation inclusive of pregnancy-related complications and some pre-existing medical conditions
  • Travel baggage delay claim
  • Personal accident coverage for adults 70 years and below
  • Theft of luggage and personal belongings
  • Overseas medical expenses claim
  • Trip cancellation claim
  • Leisure amateur sports cover
  • GO Japan! - Free translation service over phone as well as coverage for cashless services at 740 clinics and hospitals

Plan Tiers

Sompo travel insurance plan provides 4 different tiers of insurance coverage - Elite Plan, GO Japan!, Deluxe Plan and Vital Plan.

Here is a summary table on the benefits of each table at a glance! Find out what other Travel Insurance are out there for you!

What You'll Get

Elite Plan

GO Japan!

Deluxe Plan

Vital Plan

Personal Accident (>70 years old)

$500,000

$250,000

$250,000

$150,000

Personal Accident (<70 years old)

$100,000

$50,000

$50,000

$50,000

Personal Accident (Child)

$100,000

$100,000

$100,000

$50,000

Loss or Damage to Personal Belongings

$8,000

$5,000

$5,000

$3,000

Baggage Delay ($200 for 1st full 6 hours (overseas or in S’pore), $125 per 4 hours thereafter (overseas))

$1,000

$1,000

$1,000

$1,000

Flight Overbooked Whilst Overseas

$150

$150

$150

$150

Emergency Evacuations

$150,000

$100,000

$100,000

$100,000

Sompo TravelJoy

What Is Sompo TravelJoy - GO Japan!

GO Japan! Is Singapore's first travel insurance plan for travellers who are visiting Japan. Sompo provides medical attention and language assistance with this programme through:

  • Cashless services at 740 medical clinics and hospitals in Japan
  • Claim up to $500,000 for individual and $800,000 for families for medical expenses
  • Free translation service over the phone

Additional Things to Know About Sompo Insurance Singapore Pte Ltd - TravelJoy

  • Individual plans for children under the age of 16 must be made in the name of their parent or guardian
  • The maximum duration for Single Trip Plan is 182 days
  • The maximum duration for Annual Multi-Trip Plan is 90 days for each trip, of which multiple trips are allowed
  • Claims must be submitted within 30 days of the date of incident through Sompo SG app or online application. You'll receive a reply within three days
  • The Sompo Assist emergency hotline is +65 6532 2522
  • Price premiums depends on length and location of stay
  • For lost items, a police report must be made and your claim submitted to Sompo
  • For any luggage/baggage delay, you have to request a letter of evidence from the airline in order to proceed with the claim through the Sompo SG app

Contact Info

Emergency Assist Number for Sompo: +65 6532 2522
Main Office: +65 6461 6555

Address: Sompo Insurance Singapore Pte Ltd, 50 Raffles Place, #05-01/06 Singapore Land Tower, Singapore 048623

About Sompo

Originating from Japan, Sompo is a member of SOMPO HOLDINGS. Having been a risk solutions provider in Japan for over a century, SOMPO HOLDINGS now serves customers across 30 countries and regions.

Sompo has provided insurance options in Singapore since 1989.