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FWD Travel

FWD Travel

4.3
(63)
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Ratings Breakdown (63)

4.3
  • 5
    35
  • 4
    22
  • 3
    1
  • 2
    0
  • 1
    5
Product NameFWD Travel Insurance (Premium, Business, First)
Personal Accident PaymentPremium: $200k Business: $300k First: $400k
Medical Expenses (Overseas)Premium: $200k Business: $500k First: $1mil
Cancelled TripPremium: $7.5k Business: $10k First: $15k
Lost BaggagePremium: $3k Business: $5k First: $7.5k
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Reviews (63)
Q&A (1)
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  • Deepinder Sood
    Deepinder Sood
    Level 1. Freshie
    ‧
    Reviewed 1d ago
    I had flight postponed (12hrs) once and also got 1 cancellation (by the airlines), all while having FWD insurance. The insurance company never considered/processed my claim and provided lame excuses. Even though none of this was my fault, I had to lose thousands of dollars, while having even paid for a travel insurance.
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  • Jasmin See
    Jasmin See
    Level 1. Freshie
    ‧
    Reviewed on 08 Mar 2019
    Used to buy FWD for most of my travels, however, will stop using them for any policies. (PA, motorcycle, travels, home, etc...) Airline had damaged my brand new luggage wheels (3 of 4) and I had put in a claim, along with SATS irregularity report and various extremely clear pictures. Also had proof of purchase from Bangkok. FWD denied the claim, simply saying that age of luggage cannot be ascertain..! While all my photos shows that it is brand new...!! Ergo, Etiqa, Direct Asia are far better options than FWD.
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  • Kelvin Chin
    Kelvin Chin
    Level 2. Rookie
    ‧
    Reviewed on 06 Mar 2019
    Used to buy annual plan in 2017. Speedy response to claims. Claimed medical expenses after trips. Not allowed to buy after some claims.
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  • Kannie Fabian
    Kannie Fabian
    Level 1. Freshie
    ‧
    Reviewed on 20 Dec 2018
    FWD is my go to insurance whenever I travel. I have not done any claims until 2 days ago due to Travel Delay. The claim submission was done online ( Tuesday - 12/18/2018) and today ( 12/20,2018) , I already got my claim payout via PayNow. Amazing!
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  • JianHao Soo
    JianHao Soo
    Level 3. Wonderkid
    ‧
    Updated on 13 Mar 2018
    FWD just came out with an app called FWD Flyer which is super convenient for one to look at their policy detail and also visit the doctor in Singapore after their travel without paying any cash. Innovative and forward looking company.
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  • Adrian Goh Jun Wei
    Adrian Goh Jun Wei
    Level 3. Wonderkid
    ‧
    Reviewed on 25 Jul 2018
    Cheap, convenient and very easy to apply. Would still be my first choice the next time Not sure how the claim's process is like though
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