FWD Travel

FWD Travel Insurance

It can be a little overwhelming choosing the right plan for yourself, particularly with the wealth of options in the market.

FWD offers several types of travel insurance options - and each covers the basics such as missing baggage or an unforeseen flight delays. You'll find plans for everyone, including:

• Individuals: For one pax
• Couples: For two pax (regardless of relations or gender)
• Families: For two adults (legal spouse) and their legal dependent child(ren). FWD defines a child as anyone 21 years or younger - or, for full-time students in a recognised institute of higher learning, up to 25 years old.
• Groups: For up to 20 pax

Here's an overview of what's covered under FWD Travel Insurance, and the corresponding add-on options to suit your needs.

• Overseas medical expenses incurred due to sickness or injury
• Cashless medical claims via the FWD Flyer mobile app
• Unlimited medical evacuation cover
• Automatic coverage for outdoor activities - from scuba diving and skiing to bungee jumping and skydiving
• Haze delay coverage
• Emergency family travel
• Loss of baggage and personal belongings, including laptop and jewellery
• Fraudulent use of credit cards

Optional Add-Ons

• Sports Equipment Protector: Up to $2,000 for damaged or stolen equipment, and $100 per day for rental replacements. This add-on covers golf clubs, diving gear, skis (board and poles), snowboards, wakeboards, bicucles and fishing tackle equipment.
• Pet Care: $50 for every 6 hours that your return home is delayed. Additional kennel costs are capped at $150.
• Home Contents Cover: Up to $6,000 coverage in case of theft or fire
• Car Rental Excess: In case of overseas accidents FWD Travel Insurance Plans

Plan Tiers Offered by FWD Travel Insurance

FWD Travel Insurance offers 3 different tiers of insurance coverage - Premium, Business and First. As with all travel insurance plans, your premium is pegged to your chosen plan, destination and length of stay.

Here's a look at some highlights per category.

What Countries Does FWD Travel Insurance Cover?

• ASEAN countries: Brunei, Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam
• Asia: ASEAN countries, and 16 other countries - including Japan, Australia, New Zealand, Hong Kong, Taiwan and South Korea
• Worldwide excluding USA: All of the world, excluding the USA and any of its territories
• Worldwide: All of the world

What's The Difference Between Single Trip and Annual Travel Insurance?

A Single Trip Plan covers you for up to 180 days overseas; conversely, an Annual Travel Plan offers year-round coverage.

Note, however, that each trip under the Annual Travel Plan cannot exceed 90 days at a time.

To be more cost-efficient, you might want to first consider estimating how many holidays you intend to take throughout the year - and the length of each trip.

Additional Things to Know About FWD Travel Insurance

• The FWD emergency hotline is +65 6322 2072.
• Claims can be made through the FWD Flyer app or WhatsApp (at +65 9128 8552), and must be made within 30 days of the incident.
• Medical expenses and damaged or lost baggage claims must be made through the FWD online claims form. Original documents must then be mailed to the official FWD address (see below).
• You must be at least 16 years old and a resident of Singapore, holding NRIC, FIN or S-Pass to be eligible to purchase FWD Insurance

FWD Insurance Contact Info

• Main Office: +65 6820 8888 (Mon to Fri, 9am to 10pm; Sat, 9am to 1pm; closed on public holidays)
• Email: [email protected]
• Address: FWD Singapore Pte Ltd, 6 Temasek Boulevard, #18-01 Suntec Tower Four, Singapore 038986

About FWD Travel Insurance

As the fifth-largest group medical insurer in Singapore, FWD offers a myriad of life and general insurance products for individuals and businesses. Some options for insurance policies include travel, cancer, personal accidents, endowment, term life, HDB fires, and direct term life plans.

FWD Insurance sits under FWD Group, and Pacific Century Group (PCG) at large. Collectively, FWD Group has served over a million consumers across eight markets - including Singapore, Hong Kong, Macau, Thailand, Japan, Indonesia, Vietnam and the Philippines.