MSIG TravelEasy Travel Insurance
This product has not been claimed by the company yet.
Ease of Claim
Ease of Purchase
MSIG TravelEasy Standard
PER ADULT (THAILAND, 1 WK)
MEDICAL COVERAGE (OVERSEAS)
LOSS OR DAMAGE OF BAGGAGE
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1 more comments
16 Mar 2021
You have no chance to check where people have their policy. (Thailand/Singapore/Europa) Most people on here write a review from MSIG Asia/EURO; if you only accept reviews from your Singapore branch, you would be needed to remove many reviews from EURO/Thailand and so on!
18 Mar 2021
Hi John, we’d like to apologise for the frustration caused with your review being deleted. We understand that we should have sought your validation and offered you time to update the review before deleting it. Seedly is an open and independent reviews platform, and we do not delete any negative reviews. We adhere to strict Standard Operating Procedures (SOP) and only delete reviews when they breach our Community Guidelines (https://support.seedly.sg/hc/en-us/articles/900000136526-Reviews). Your original review was flagged by the community and removed as it was written for the wrong product. Any review written for irrelevant products, regardless of its rating, will be moderated when flagged. As confirmed by MSIG Singapore above, your feedback is for MSIG Thailand. We do strongly believe in the power of reviews and seek to build trust within our community. Thus, we welcome all relevant reviews on our platform and seek to remain an unbiased, neutral and 3rd party platform. Again, we would like to emphasise that we deleted your review only because it was written for the wrong product. This practice helps to maintain the quality of reviews on our platform. We apologise for the inconvenience caused and seek your understanding. Following this, we will review our SOP to ensure that we remain a great resource for all Seedly users.
09 Jul 2020
Hi Jenny, thank you for taking time to leave a review and we are glad to have been a help to you. Your kind words would definitely put a smile on our teams who have been working tirelessly during this pandemic. If you require assistance, please feel free to reach out to us at [email protected] Stay safe and healthy! We can all get through this together.
13 May 2020
Dear Xin, thank you for taking time to leave your review. We are sorry that your Europe trip had to be cancelled due to Covid-19 and hope that the situation improves so you can start travelling again soon. Meanwhile, thank you for the positive comments, we truly appreciate it and will definitely forward this to our Claims teams who are working extra hard during these unprecedented times to handle the increased claims and enquiries as quickly as possible. You may also email us the name of the Claims Executive to [email protected] so we can thank him/her properly and make his/her day. 😊 We are all in this together! Stay safe and healthy always from all of us at MSIG.
03 May 2020
Hi Dexter, thank you for your support and we are glad that we have always been your first choice. If you have any other feedback, please feel free to reach out to us at [email protected] We will be happy to assist. Meanwhile, please take care of yourself and stay healthy! We will all get through this together. #SGUnited.
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