MSIG TravelEasy Travel Insurance
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Summary
MSIG Travel Insurance TravelEasy
MSIG TravelEasy offers three tiers of plans — Standard, Elite and Premier, with the Premier plan offering the highest coverage.
There are sub-limits for different age groups in terms of COVID-19 medical expenses overseas, with up to S$200,000 coverage if you purchase the Premier plan.
Travel cancellation and postponement are bound to happen if you or a family member is unexpectedly down with COVID-19. Thankfully, MSIG TravelEasy offers up to S$3,000 travel inconvenience coverage as a form of reimbursement.
Regardless of the plan type you purchase, you have access to medical and travel assistance services that you may urgently require. Prices start from S$42 as well, ensuring that you receive decent coverage without having to break the bank.
Exclusive Rewards
Get up to S$38 Cash via PayNow
- Promotion valid for new members only
- Promotion period: 16 - 31 March 2023
MSIG Promotion: Enjoy up to 45% off
Promotion Criteria:
- Enjoy 45% off for Single Trip and 25% off for Annual Plan.
- MSIG TravelEasy has been enhanced to provide better travel protection with over 50 benefits and COVID-19 coverage.
- Valid till 31 March 2023.
Product Page Transparency
- Pays to access to additional features
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This product has not been claimed by the company yet.
Summary
MSIG Travel Insurance TravelEasy
MSIG TravelEasy offers three tiers of plans — Standard, Elite and Premier, with the Premier plan offering the highest coverage.
There are sub-limits for different age groups in terms of COVID-19 medical expenses overseas, with up to S$200,000 coverage if you purchase the Premier plan.
Travel cancellation and postponement are bound to happen if you or a family member is unexpectedly down with COVID-19. Thankfully, MSIG TravelEasy offers up to S$3,000 travel inconvenience coverage as a form of reimbursement.
Regardless of the plan type you purchase, you have access to medical and travel assistance services that you may urgently require. Prices start from S$42 as well, ensuring that you receive decent coverage without having to break the bank.
Exclusive Rewards
Get up to S$38 Cash via PayNow
- Promotion valid for new members only
- Promotion period: 16 - 31 March 2023
MSIG Promotion: Enjoy up to 45% off
Promotion Criteria:
- Enjoy 45% off for Single Trip and 25% off for Annual Plan.
- MSIG TravelEasy has been enhanced to provide better travel protection with over 50 benefits and COVID-19 coverage.
- Valid till 31 March 2023.
Product Page Transparency
- Pays to access to additional features
Plans (3)
MSIG TravelEasy Standard
$32.00
PER ADULT (THAILAND, 1 WK)
$250,000
MEDICAL COVERAGE (OVERSEAS)
$5,000
TRIP CANCELLATION
$3,000
LOSS OR DAMAGE OF BAGGAGE
4.4
145 Reviews
Service Rating
Ease of Claim
Claim Duration
Customer Support
Ease of Purchase
Most Helpful
- Posted 02 Feb 2023
Purchased
MSIG TravelEasy Standard
I purchase travel insurance from this company and overall the claim was quite easy. After comparing several travel plan, this company offer the cheapest and benefit are just okay for me. Perhaps, different people will have different needs1
What are your thoughts?Reply
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- Posted 30 Jan 2023
Purchased
MSIG TravelEasy Elite Plan
This is the worst travel insurance company I’ve come across. Please avoid this company. If I know this review platform earlier, I would have made this review long ago as I was so frustrated but didn’t know where to air my anger. I made a claim in March 2020 after I was forced to shorten my Norway trip because the country announced lockdown due to Covid. They took one whole year to pay me a miserable amount after requesting documents after documents, and in the end told me many items of my claim are not covered. In the first place why they requested for documents after documents if these items are not covered. They wasted so much of my time and effort. They were obviously trying not to honor the claim. They would ask for supporting documents and after providing, they would ask for more documents. They went on like that for months and after one whole year of chasing them, they finally paid me a miserable few hundred bucks for one unused accommodation, and gave me a list of items so called not covered. Until today I still felt angry whenever I told others about this experience.1
What are your thoughts?Hi Wai Peng,
Thank you for taking the time to leave a review here and we are sorry to learn of your experience.
We would like to look into this and would appreciate it if you could email us at [email protected] with your full name, mobile number and claim reference.
Thank you.
Reply
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- Posted 31 Oct 2022
Purchased
MSIG TravelEasy Standard
I bought the premium package as we travelled to Europe with car rental. We had a flat tire and the insurance policy does not cover the service call and tow service as well. Q Rental Vehicle Excess of the Travel policy, we will pay only for the Excess if you are legally responsible for loss or damage to the rental vehicle. In this instance, it was unfortunate that you had a flat tire and had to incur cost for the service call and tow service. These costs are not deemed to be Excess as defined under the policy. Given the circumstances, there is no cover under the policy for the incurred service call and tow charges. We are therefore unable to consider your appeal. UQ Other than that, they took close to 2 months to reveal the outcome. it is way too long to claim. In case you want to have the car rental excess claim, pls go for other insurance company than MSIG.1
What are your thoughts?Hi Shu Teng,
Thank you for taking the time to leave a review, and we are sorry to learn about your experience.
We would like to look into this and would appreciate it if you could share/verify your details via email at [email protected].
Thank you.
Reply
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- Posted 18 Oct 2022
Purchased
MSIG TravelEasy Standard
Purchase with them was smooth and easy! Little bit tough when I need to make payment though, but all was good at the end. Scoot cancelled my Vietnam trip in short notice which I had already bought the insurance before they cancel, and I asked MSIG a few questions as to whether we can claim the loss. Though we couldn't (as stated in the T&Cs), they were prompt in answering all my questions and we booked another trip within the same area so thankfully this insurance can still be used. Overall, good customer service!1
What are your thoughts?Hi Vernice,
Thank you for taking the time to share your experience with us.
It is a great encouragement to know that we have served you well, and more importantly, we are glad you get to go on your well-deserved trip!
At the same time, we would like to know more about the challenge you faced when making the payment. Please email us at [email protected] so we can look into it.
Reply
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- Posted 11 Oct 2022
Purchased
MSIG TravelEasy Premier Plan
[Claims Process] I fell on an uneven sidewalk on my last day overseas, fracturing my 3 front teeth and abrasions on my face and knees. Tolerated the terrible pain to catch the flight back to seek medical treatment on arrival at the airport. The claim processing was fuss free and quick, my sincere appreciation to Ms Angie Yee from Claims Service.1
What are your thoughts?Hi Joyce,
Thank you for taking the time to share your positive claim experience here.
It is a great encouragement to Angie and the team to know that we have served you well.
Meanwhile, we hope you have recovered fully!
Reply
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- Posted 31 Jul 2022
Purchased
MSIG TravelEasy Elite Plan
[Purchase Process] Fast and easy process for the sign up of the travel insurance. Will definitely recommend my family and friends!1
What are your thoughts?Hi Ian,
Thank you for sharing your positive experience with us.
If you need help or have other feedback, please feel free to reach out to us at [email protected].
Reply
Save
- Posted 11 Jul 2022
Purchased
MSIG TravelEasy Standard
[Customer Service] Solid customer service to turnaround my endorsement letters for Covid-19 coverage for each of my trips (annual plan purchased). Great work! That said, if Covid-19 coverage is provided, why not just include that into the policy benefits? Why would the customer still have to request for an endorsement each time I go on a trip? Isn't that quite silly?1
What are your thoughts?Hi Andy,
Thank you for taking the time to leave us a review, and we are glad that we have served you well.
COVID-19 Cover is automatically included for annual plans purchased after 1 May 2022.
Please email us your full name and contact details to [email protected] so we can get the teams to check on your policy and help you out.
Thank you.
Reply
Save
- Posted 18 Jun 2022
Purchased
MSIG TravelEasy Elite Plan
[Purchase Process] I'm extremely pleased with the purchase process as it was very smooth and the price of the travel plans were also very reasonable. Will definitely recommend it to my friends and contacts. thank you1
What are your thoughts?Hi Lim Fung Han,
Thank you for taking the time to leave us a review.
We are glad that you have a pleasant purchase experience with us.
If you require assistance or have any other feedback, please reach out to us at [email protected].
Thank you.
Reply
Save
- Posted 07 Jun 2022
Purchased
MSIG TravelEasy Elite Plan
Very very easy to purchase and very fast processing time got my travel ins purchased within 5mins. very simple to understand1
What are your thoughts?Hi Vincent,
Thank you for taking the time to share your positive experience with us.
If you require any assistance or have any other feedback, please feel free to reach out to us at [email protected].
Thank you.
Reply
Save
- Posted 26 May 2022
Purchased
MSIG TravelEasy Elite Plan
[Purchase Process] IT WAS DONE EASY AND FAST. THE DETAILS WERE CLEAR AND THERE WAS NO HASSLE WHATSOEVER. PAYMENT WAS AS PER NORMAL.1
What are your thoughts?Hi Jimmy,
Thank you for taking the time to leave us a review and we are glad you had a pleasant experience with us.
If you require any assistance or have other feedback, please feel free to reach out to us at [email protected]
Thank you.
Reply
Save
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Features & Benefits:
+ AREA A - Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand and Vietnam.
+ (Covid-19) Emergency Medical Expenses Evacuation and Repatriation Coverage of $75,000
+ (Covid-19) Trip Cancellation Coverage of $3,000
+ (Covid-19) Trip Disruption Coverage of $1,000
+ Emergency medical evacuation and repatriation coverage of $1,000,000
+ Replacement of Traveller pays for the charges incurred for change of traveller should the insured person suffer from serious injury, illness, death or that of their family member.
+ Delayed Baggage coverage for every 6 hours up to $600
+ Loss of baggage and personal belongings coverage of up to $3,000
+ Personal liability for overseas accidents resulting in bodily injuries or damage to property of third parties
+ Loss of travel documents coverage up till $2,000
- Excludes Any Pre-Existing Medical Condition
- COVID-19 Cover will not pay for claims directly or indirectly related to changes to travel advisory or restrictions, travel arrangement, COVID-19 prevention measures issued by any government or authority relating to epidemic or pandemic at your planned destination or Singapore.
- War (whether declared or not), civil war, act of foreign enemies, rebellion, military or usurped power are excluded.
- Racing (other than on foot) or any sports or games in a professional capacity or for remuneration are excluded.
The full benefits are fleshed out below (see: Plan Tiers, Promo Codes and Prices).
What Countries Are Covered Under MSIG TravelEasy Travel Insurance?
Countries covered under its travel insurance plan are split into three areas, as follows:
- Area A (ASEAN countries): Brunei, Cambodia, Thailand, Laos, Malaysia, Myanmar, the Philippines, Thailand and Vietnam
- Area B (Countries in Asia): Countries in Area A - and Australia, New Zealand, Japan, Taiwan, Hong Kong, Macau, India, Korea, Sri Lanka, China (excluding Mongolia and Tibet)
- Area C (Rest of world): Worldwide, including countries in Areas A and B
Plan Tiers Offered by MSIG TravelEasy
The cost depends on the destination and duration of travel. The complete list of prices can be found on the official MSIG TravelEasy page, but here's a quick overview of premiums for Single Trips and Annual Plans.
Standard | Elite | Premier |
|---|---|---|
Single Trip (first 3 days): $32 to $80 | Single Trip (first 3 days): $44 to $104 | Single Trip (first 3 days): $62 to $145 |
MSIG Premiums (Area A)
Standard | Elite | Premier |
|---|---|---|
Single Trip (first 3 days): $38 to $95 | Single Trip (first 3 days): $52 to $132 | Single Trip (first 3 days): $80 to $188 |
MSIG Premiums (Area B)
Standard | Elite | Premier |
|---|---|---|
Single Trip (first 3 days): $55 to $140 | Single Trip (first 3 days): $72 to $170 | Single Trip (first 3 days): $100 to $230 |
MSIG Premiums (Worldwide, including Areas A and B)
If you're traveling in a group of two or more people (i.e. not solo), you'll appreciate that a group discount automatically applies.
You'll get 10% off for two to 10 insured persons, and 15% off for 11 to 20 insured persons.
Beyond travel insurance prices, here's an overview of some corresponding coverage types per plan:
What You'll Get | Standard Plan | Elite Plan | Premier Plan |
|---|---|---|---|
Accidental death and permanent total disability | Individual cover: $50,000 (child) to $150,000 (adult below 70 years old) | Individual cover: $75,000 (child) to $200,000 (adult below 70 years old) | Individual cover: $10,000 (child) to $500,000 (adult below 70 years old) |
Child education grant (upon accidental death of an insured parent) | Not covered | $5,000 per child; up to $20,000 | $8,000 per child; up to $32,000 |
Overseas medical expenses | Individual cover: $150,000 (child) to $250,000 (adult below 70 years old) | Individual cover: $200,000 (child) to $500,000 (adult below 70 years old) | Individual cover: $300,000 (child) to $1,000,000 (adult below 70 years old) |
Insolvency of licensed travel operator | Individual cover: $2,000 | Individual cover: $4,000 | Individual cover: $6,000 |
Unused entertainment tickets (e.g. theme parks, performances, concerts) oweing to death, injury or illness | Not covered | Individual cover: $300 | Individual cover: $500 |
MSIG TravelEasy Travel Insurance Coverage
Additional Things to Know About MSIG TravelEasy Travel Insurance
- The coverage limit for terrorism acts is collectively capped at $5,000,000 per event for all insured persons.
- MSIG TravelEasy Travel Insurance does not cover claims relating to the Hong Kong protests.
- Foreigners residing in Singapore may apply, so long as they hold an employment pass or work permit - and are being insured for a round trip (i.e. departing from and returning to Singapore) within the stated period.
- Persons aged 70 and up are only eligible for Single Trip Plans, and not Annual Plans.
- Travel insurance coverage extension can be requested for midway through your trip, at a minimum cost of $10.
Still unsure? Find out everything you need about travel insurance - including the claims process, who the best travel insurance providers in Singapore are, and the key differences between Single Trip and Annual Plans.
MSIG TravelEasy Travel Insurance Contact Info
- 24-hour emergency hotline: +65 6323 8288
- Customer service hotline: +65 6827 7602
- SMS enquiries: +675 9158 1660
- Address: MSIG Insurance, 4 Shenton Way, #02-01 SGX Centre 2
About MSIG Insurance
Foreign-based insurer MSIG Insurance was established in 2002, and sits under MSIG Holdings (Asia) Pte Ltd. At large, its parent company - Mitsui Sumitomo Insurance Company (MSI) - has net premiums totalling some US$13 billion, and assets worth almost US$59 million.
As a member of the MS&AD Group, MSIG Insurance is one of several well-established general insurers whose products in Singapore span personal and commercial insurance plans.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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Hi Stella,
Thank you for taking the time to leave us a positive review here.
We are glad to have met your needs.
Thank you.