facebookFWD Travel Insurance Reviews and Comparison - Seedly

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Travel Insurance/FWD Travel Insurance
Travel Insurance/FWD Travel Insurance
4.3
198 reviews
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Unclaimed

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Summary

Summary of FWD Travel Insurance Plans 2022

FWD Travel Insurance is great for very budget conscious travellers and also those looking to indulge in certain activities that are deemed high-risk and hence put in the exclusion list by other insurance providers.

Travel Insurance Features & Details

1) Covid-19 Coverage

Is Covid-19 Coverage Provided

  • FWD Travel Premium Plan: Yes
  • FWD Travel Business Plan: Yes
  • FWD Travel First Plan: Yes

Trip Disruption

  • FWD Travel Premium Plan: S$1,000
  • FWD Travel Business Plan: S$1,000
  • FWD Travel First Plan: S$1,000

Trip Cancellation: Before

  • FWD Travel Premium Plan: S$1,000
  • FWD Travel Business Plan: S$1,000
  • FWD Travel First Plan: S$1,000

Medical Expenses Coverage

  • FWD Travel Premium Plan: S$100,000 
  • FWD Travel Business Plan: S$100,000 
  • FWD Travel First Plan: S$100,000 

Repatriation

  • FWD Travel Premium Plan: S$100,000 
  • FWD Travel Business Plan: S$100,000 
  • FWD Travel First Plan: S$100,000 

2) Travel Inconvenience

Travel Cancellation or Postponement

  • FWD Travel Premium Plan: S$500
  • FWD Travel Business Plan: S$10,000
  • FWD Travel First Plan: S$15,000

Travel Delays

  • FWD Travel Premium Plan: S$300 (S$100 for every six hours of delay overseas and S$100 after six hours of delay in Singapore)
  • FWD Travel Business Plan: S$500 (S$100 for every six hours of delay overseas and S$100 after six hours of delay in Singapore)
  • FWD Travel First Plan: S$1,000 (S$100 for every six hours of delay overseas and S$100 after six hours of delay in Singapore)

3) Missing & Delayed Baggage

Baggage Delays

  • FWD Travel Premium Plan: S$150
  • FWD Travel Business Plan: S$600
  • FWD Travel First Plan: S$900

Baggage Loss

  • FWD Travel Premium Plan: S$3,000
  • FWD Travel Business Plan: S$5,000
  • FWD Travel First Plan: S$7,500

Loss of Passport, Travel Documents, Theft of Money

  • FWD Travel Premium Plan: S$300 (Sub-limit of S$300 for theft of money)
  • FWD Travel Business Plan: S$600 (Sub-limit of S$300 for theft of money)
  • FWD Travel First Plan: S$1,000 (Sub-limit of S$300 for theft of money)

4) Personal Protection 

Personal Protection

  • AVIVA Travel Lite Plan: S$50,000
  • AVIVA Travel Plus Plan: S$100,000
  • AVIVA Travel Prestige Plan: S$500,000

5) Medical Coverage

Overseas Medical Expenses & Emergency Medical Evaluation

  • FWD Travel Premium Plan: S$200,000
  • FWD Travel Business Plan: S$500,000
  • FWD Travel First Plan: S$1,000,000

Daily Overseas Hospitalization Income

  • FWD Travel Premium Plan: S$5,000 (S$200 per day of hospitalization)
  • FWD Travel Business Plan: S$8,000 (S$200 per day of hospitalization)
  • FWD Travel First Plan: S$10,000 (S$200 per day of hospitalization)

Daily Local Hospitalization Income

  • FWD Travel Premium Plan: S$1,000 (S$100 per day of hospitalization, amount doubled if in ICU or quarantine)
  • FWD Travel Business Plan: S$1,200 (S$100 per day of hospitalization, amount doubled if in ICU or quarantine)
  • FWD Travel First Plan: S$1,500 (S$100 per day of hospitalization, amount doubled if in ICU or quarantine)

6) Coverage Exceptions for Leisure Activities

  • Leisure/sports activities with rewards or prizes involved, competitive leisure/sports activities, and hiking or  trekking above 3000 meters.

7) Lifestyle Cover and Free Extensions

Emergency Phone Charges

  • FWD Travel Premium Plan: S$200
  • FWD Travel Business Plan: S$300
  • FWD Travel First Plan: S$400

Payment for Hospital Visit by a Family Member

  • FWD Travel Premium Plan: S$5,000
  • FWD Travel Business Plan: S$7,500
  • FWD Travel First Plan: S$10,000

Car Rental Excess

  • FWD Travel Premium Plan: N/A
  • FWD Travel Business Plan: S$500
  • FWD Travel First Plan: S$1,000
...see more

Plans (3)

Slide 1 of 3
  • FWD Travel Premium Plan

    $18

    PER ADULT (THAILAND, 1 WK)

    $200,000

    MEDICAL COVERAGE (OVERSEAS)

    $7,500

    TRIP CANCELLATION

    $3,000

    LOSS OR DAMAGE OF BAGGAGE

  • FWD Travel Business Plan

    $24.48

    PER ADULT (THAILAND, 1 WK)

    $500,000

    MEDICAL COVERAGE (OVERSEAS)

    $10,000

    TRIP CANCELLATION

    $5,000

    LOSS OR DAMAGE OF BAGGAGE

  • FWD Travel First Plan

    $31.68

    PER ADULT (THAILAND, 1 WK)

    S$1,000,000

    MEDICAL COVERAGE (OVERSEAS)

    $15,000

    TRIP CANCELLATION

    $7,500

    LOSS OR DAMAGE OF BAGGAGE

FWD Travel Premium Plan

$18

PER ADULT (THAILAND, 1 WK)

$200,000

MEDICAL COVERAGE (OVERSEAS)

$7,500

TRIP CANCELLATION

$3,000

LOSS OR DAMAGE OF BAGGAGE

Reviews (198)

4.3

198 Reviews

5
119
4
54
3
6
2
4
1
15

Service Rating

Ease of Claim

4.0

Claim Duration

4.1

Customer Support

3.9

Ease of Purchase

4.7
      Posted 19h ago

      Purchased

      FWD Travel Premium Plan

      Everything about it has been a very pleasant customer experience. From the purchase , customer service and claims. Simply great!

      0

      What are your thoughts?

      Posted 7d ago
      Acceptable and ease on the whole process of purchase. I am highly like to intro this service for friends who like to travel [Purchase Process]

      0

      What are your thoughts?

      Posted 11 May 2022

      Purchased

      FWD Travel First Plan

      good travel insurance policy rates, easy to purchase via website. hope to use again when travelling in future.

      0

      What are your thoughts?

      Posted 28 Feb 2022

      Purchased

      FWD Travel Premium Plan

      Back to the days when travel was easy and simple, I used FWD for travel insurance plans. Nothing to complain about.

      0

      What are your thoughts?

      Posted 10 Feb 2022

      Purchased

      FWD Travel Premium Plan

      Terrible insurance. I bought my travel insurance well within the date of my travel. The event happen DURING the travel dates but FWD rejected my claims. Their reason was that I had to buy an extra day of insurance as my flight was an overnight flight so there wasn't enough coverage. Bought and claim so many insurance before. First time I've met such a company which comes up with such a shitty reason to not pay out the claim.

      0

      What are your thoughts?

      Posted 01 Aug 2021

      Purchased

      FWD Travel Premium Plan

      Really quick and easy to purchase insurance plans, and easy to access or view the insurance plan which is useful when on the go. Claims are easy to make via their website or mobile.

      0

      What are your thoughts?

      Posted 24 Jul 2021

      Purchased

      FWD Travel Premium Plan

      Kudos to the UX/UI team, user interface was absolutely seamless. Competitive rates as well, 10/10 recommend!

      0

      What are your thoughts?

      09 May 2021

      Purchased

      FWD Travel Premium Plan

      They have top notch UI that was colourful and easy to understand, when I last used it for my last trip before COVID. The process was seamless and done in less than 5 minutes. Hope to use them again after COVID. Well done, UX team, keep it up!

      0

      What are your thoughts?

      03 May 2021

      Purchased

      FWD Travel Premium Plan

      Easy and seamless application process. However the need for travel insurance reduced greatly with covid :(

      0

      What are your thoughts?

      20 Apr 2021

      Purchased

      FWD Travel Premium Plan

      Very easy to apply, straightforward forward and convenient. When I filed for claims it was fuss-free as well. Will recommend for short, personal trips!

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

      FWD Travel Insurance

      It can be a little overwhelming choosing the right plan for yourself, particularly with the wealth of options in the market.

      FWD travel insurance

      FWD offers several types of travel insurance options - and each covers the basics such as missing baggage or an unforeseen flight delays. You'll find plans for everyone, including:

      • Individuals: For one pax
      • Couples: For two pax (regardless of relations or gender)
      • Families: For two adults (legal spouse) and their legal dependent child(ren). FWD defines a child as anyone 21 years or younger - or, for full-time students in a recognised institute of higher learning, up to 25 years old.
      • Groups: For up to 20 pax

      Here's an overview of what's covered under FWD Travel Insurance, and the corresponding add-on options to suit your needs.

      • Overseas medical expenses incurred due to sickness or injury
      • Cashless medical claims via the FWD Flyer mobile app
      • Unlimited medical evacuation cover
      • Automatic coverage for outdoor activities - from scuba diving and skiing to bungee jumping and skydiving
      • Haze delay coverage
      • Emergency family travel
      • Loss of baggage and personal belongings, including laptop and jewellery
      • Fraudulent use of credit cards

      Optional Add-Ons

      • Sports Equipment Protector: Up to $2,000 for damaged or stolen equipment, and $100 per day for rental replacements. This add-on covers golf clubs, diving gear, skis (board and poles), snowboards, wakeboards, bicucles and fishing tackle equipment.
      • Pet Care: $50 for every 6 hours that your return home is delayed. Additional kennel costs are capped at $150.
      • Home Contents Cover: Up to $6,000 coverage in case of theft or fire
      • Car Rental Excess: In case of overseas accidents FWD Travel Insurance Plans

      Plan Tiers Offered by FWD Travel Insurance

      FWD Travel Insurance offers 3 different tiers of insurance coverage - Premium, Business and First. As with all travel insurance plans, your premium is pegged to your chosen plan, destination and length of stay.

      Here's a look at some highlights per category.

      What You'll Get

      Plan Type: Premium

      Plan Type: Business

      Plan Type: First

      Overseas Medical Expenses (Per adult; under 70 years old only)

      $200,000

      $500,000

      $1,000,000

      Liability for Harm or Damage You Accidentally Cause

      $500,000

      $750,000

      $1,000,000

      Baggage Delay ($150 for every six hours of delay while overseas; $150 after six hours of delay in Singapore)

      $150

      $600

      $900

      Emergency Phone Charges

      $200

      $300

      $400

      Death or Permanent Disability Caused by Overseas Accident (per pax)

      $40,0000 to $200,000 (capped at $500,000 for family plans)

      $60,0000 to $300,000 (capped at $750,000 for family plans)

      $80,0000 to $400,000 (capped at $1,000,000 for family plans)

      FWD Travel Insurance Highlights

      What Countries Does FWD Travel Insurance Cover?

      • ASEAN countries: Brunei, Cambodia, Indonesia, Malaysia, Myanmar, the Philippines, Singapore, Thailand and Vietnam
      • Asia: ASEAN countries, and 16 other countries - including Japan, Australia, New Zealand, Hong Kong, Taiwan and South Korea
      • Worldwide excluding USA: All of the world, excluding the USA and any of its territories
      • Worldwide: All of the world

      What's The Difference Between Single Trip and Annual Travel Insurance?

      A Single Trip Plan covers you for up to 180 days overseas; conversely, an Annual Travel Plan offers year-round coverage.

      Note, however, that each trip under the Annual Travel Plan cannot exceed 90 days at a time.

      To be more cost-efficient, you might want to first consider estimating how many holidays you intend to take throughout the year - and the length of each trip.

      Additional Things to Know About FWD Travel Insurance

      • The FWD emergency hotline is +65 6322 2072.
      • Claims can be made through the FWD Flyer app or WhatsApp (at +65 9128 8552), and must be made within 30 days of the incident.
      • Medical expenses and damaged or lost baggage claims must be made through the FWD online claims form. Original documents must then be mailed to the official FWD address (see below).
      • You must be at least 16 years old and a resident of Singapore, holding NRIC, FIN or S-Pass to be eligible to purchase FWD Insurance

      FWD Insurance Contact Info

      • Main Office: +65 6820 8888 (Mon to Fri, 9am to 10pm; Sat, 9am to 1pm; closed on public holidays)
      • Address: FWD Singapore Pte Ltd, 6 Temasek Boulevard, #18-01 Suntec Tower Four, Singapore 038986

      About FWD Travel Insurance

      As the fifth-largest group medical insurer in Singapore, FWD offers a myriad of life and general insurance products for individuals and businesses. Some options for insurance policies include travel, cancer, personal accidents, endowment, term life, HDB fires, and direct term life plans.

      FWD Insurance sits under FWD Group, and Pacific Century Group (PCG) at large. Collectively, FWD Group has served over a million consumers across eight markets - including Singapore, Hong Kong, Macau, Thailand, Japan, Indonesia, Vietnam and the Philippines.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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