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Sompo TravelJoy Travel Insurance
- Overview
- Reviews (27)
- Questions (0)
- More Details
Unclaimed
This product has not been claimed by the company yet.
Plans (3)
Sompo TravelJoy Vital Plan
$24
PER ADULT (THAILAND, 1 WK)
$150,000
MEDICAL COVERAGE (OVERSEAS)
$5,000
TRIP CANCELLATION
$3,000
LOSS OR DAMAGE OF BAGGAGE
Details
Sompo TravelJoy Review 2021
What makes the Sompo Travel Insurance Plan interesting is the trip disruption coverage, which includes up to $100 for an unutilised paid event ticket (e.g. Disneyland tickets) and GO Japan!, both of which are specially tailored for travellers to japan.
You'll find plans for everyone, including:
- Individuals: For one pax
- Family Plan: For one or two adults with any number of dependent children
- Group Discount: For groups of 11 or more
- Annual Multi-Trip: Multiple trips in a year
4.1
27 Reviews
- 514
- 49
- 30
- 21
- 13
Read Review About...
- Updated on 22 Oct 2020
Purchased
Sompo TravelJoy Deluxe Plan
Have been a long-time buyer of Traveljoy for more than a decade. Premiums are a bit on the higher side, but overall the claims process and customer service experience have been quite good.0
Post
- Updated on 11 Jun 2020
Purchased
Sompo TravelJoy Deluxe Plan
I have been using Sompo for Travel Insurance and I find that their claim service and experience was acceptable.0
Post
- Updated on 19 Mar 2020
Purchased
Sompo TravelJoy Deluxe Plan
Terrible company. You will regret it. Just avoid. Despite buying a rather expensive annual plan, I can't claim for many cancellation due to covid. The customer service is really lousy. No one picks up the telephone and when you email them, they don;t reply for more than 2 weeks! By that time, it's too late and I had to make a decision on change to travel plan. Worst company I have experienced so far.0
Post
- Updated on 04 Mar 2020
Purchased
Sompo TravelJoy Deluxe Plan
For the past 5 years, we have been purchasing Sompo travel insurance everytime we travel (about 2x a year on average). Plans are comprehensive, claims are easy, customer service is also prompt and efficient. Nothing to fuss about for now unless a stronger contender comes in!0
Post
- Updated on 21 Jan 2020
Purchased
Sompo TravelJoy Deluxe Plan
Am extremely disappointed with my experience with Sompo. The Insurance agent took a shocking 5 months to get back on a claim I’ve filed, while remaining uncontactable during the period in between. I was finally informed that the claim was unsuccessful, and I wanted to seek clarification on the case. Again, she was uncontactable via both email and phone. Called the customer service helpline to seek advice, was told that they’ll remind her to review my case and contact me. It’s been a year and I have still yet to hear from Sompo despite many attempts getting someone to look into my case. [Claims Process] [Customer Service]0
Post
No Question Found.
Sompo Insurance Singapore Pte Ltd offers a myriad of insurance options - and each covers the basics such as emergency medical evacuations or travel delays. If you are new to Travel Insurance you can learn more from the Best Travel Insurance Guide In Singapore
What Are Some Benefits of Sompo TravelJoy?
Click here for a list of what you should look out for when buying travel insurance. Here's an overview of what coverage Sompo TravelJoy provides.
- Emergency medical evacuation inclusive of pregnancy-related complications and some pre-existing medical conditions
- Travel baggage delay claim
- Personal accident coverage for adults 70 years and below
- Theft of luggage and personal belongings
- Overseas medical expenses claim
- Trip cancellation claim
- Leisure amateur sports cover
- GO Japan! - Free translation service over phone as well as coverage for cashless services at 740 clinics and hospitals
Plan Tiers
Sompo travel insurance plan provides 4 different tiers of insurance coverage - Elite Plan, GO Japan!, Deluxe Plan and Vital Plan.
Here is a summary table on the benefits of each table at a glance! Find out what other Travel Insurance are out there for you!
What You'll Get | Elite Plan | GO Japan! | Deluxe Plan | Vital Plan |
|---|---|---|---|---|
Personal Accident (>70 years old) | $500,000 | $250,000 | $250,000 | $150,000 |
Personal Accident (<70 years old) | $100,000 | $50,000 | $50,000 | $50,000 |
Personal Accident (Child) | $100,000 | $100,000 | $100,000 | $50,000 |
Loss or Damage to Personal Belongings | $8,000 | $5,000 | $5,000 | $3,000 |
Baggage Delay ($200 for 1st full 6 hours (overseas or in S’pore), $125 per 4 hours thereafter (overseas)) | $1,000 | $1,000 | $1,000 | $1,000 |
Flight Overbooked Whilst Overseas | $150 | $150 | $150 | $150 |
Emergency Evacuations | $150,000 | $100,000 | $100,000 | $100,000 |
Sompo TravelJoy
What Is Sompo TravelJoy - GO Japan!
GO Japan! Is Singapore's first travel insurance plan for travellers who are visiting Japan. Sompo provides medical attention and language assistance with this programme through:
- Cashless services at 740 medical clinics and hospitals in Japan
- Claim up to $500,000 for individual and $800,000 for families for medical expenses
- Free translation service over the phone
Additional Things to Know About Sompo Insurance Singapore Pte Ltd - TravelJoy
- Individual plans for children under the age of 16 must be made in the name of their parent or guardian
- The maximum duration for Single Trip Plan is 182 days
- The maximum duration for Annual Multi-Trip Plan is 90 days for each trip, of which multiple trips are allowed
- Claims must be submitted within 30 days of the date of incident through Sompo SG app or online application. You'll receive a reply within three days
- The Sompo Assist emergency hotline is +65 6532 2522
- Price premiums depends on length and location of stay
- For lost items, a police report must be made and your claim submitted to Sompo
- For any luggage/baggage delay, you have to request a letter of evidence from the airline in order to proceed with the claim through the Sompo SG app
Contact Info
- Emergency Assist Number for Sompo: +65 6532 2522
- Main Office: +65 6461 6555
- Address: Sompo Insurance Singapore Pte Ltd, 50 Raffles Place, #05-01/06 Singapore Land Tower, Singapore 048623
About Sompo
Originating from Japan, Sompo is a member of SOMPO HOLDINGS. Having been a risk solutions provider in Japan for over a century, SOMPO HOLDINGS now serves customers across 30 countries and regions.
Sompo has provided insurance options in Singapore since 1989.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.