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Income Travel Insurance

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Summary

NTUC Income Travel Insurance Review

Here're some benefits offered under Income's travel insurance plan:

  • Personal accidents
  • Overseas medical expenses
  • Flight delays or trip cancellations
  • Loss/damage of baggage and personal belongings
  • Baggage delays
  • Losing money or theft of personal belongings
  • Losing travel documents
  • Rental vehicle excess cover

Popular Products

Summary

NTUC Income Travel Insurance Review

Here're some benefits offered under Income's travel insurance plan:

  • Personal accidents
  • Overseas medical expenses
  • Flight delays or trip cancellations
  • Loss/damage of baggage and personal belongings
  • Baggage delays
  • Losing money or theft of personal belongings
  • Losing travel documents
  • Rental vehicle excess cover

Plans (3)

Slide 1 of 3

Income Travel Classic Plan

$24

PER ADULT (THAILAND, 1 WK)

$250,000

MEDICAL COVERAGE (OVERSEAS)

$5,000

TRIP CANCELLATION

$3,000

LOSS OR DAMAGE OF BAGGAGE

Income Travel Deluxe Plan

$33

PER ADULT (THAILAND, 1 WK)

$500,000

MEDICAL COVERAGE (OVERSEAS)

$10,000

TRIP CANCELLATION

$5,000

LOSS OR DAMAGE OF BAGGAGE

Income Travel Preferred Plan

$47

PER ADULT (THAILAND, 1 WK)

$1,000,000

MEDICAL COVERAGE (OVERSEAS)

$15,000

TRIP CANCELLATION

$8,000

LOSS OR DAMAGE OF BAGGAGE

Income Travel Classic Plan

$24

PER ADULT (THAILAND, 1 WK)

$250,000

MEDICAL COVERAGE (OVERSEAS)

$5,000

TRIP CANCELLATION

$3,000

LOSS OR DAMAGE OF BAGGAGE

Reviews (536)

4.5

536 Reviews

5
351
4
139
3
20
2
6
1
20

Service Rating

Claim Duration

4.3

Customer Support

4.4

Ease of Purchase

4.8

Ease of Claim

4.4

      Posted 10 Apr 2023

      Purchased

      Income Travel Deluxe Plan

      I would recommend Income Travel Insurance, I went for trip to Korea last winter, and had some skin infection after coming back, seek for General Practitioner to help with my condition and submitted my claim after that. Though it takes a month to be reviewed and approved, at least I didn't face any difficulties on submitting the claim. Overall, it was better than other company I have bought before.

      1

      What are your thoughts?

      I wonder if we can go to dermatologist though and get the claim approved.

      Posted 18 Aug 2022

      Purchased

      Income Travel Deluxe Plan

      Purchase Process is really easy. Just got to the website and all the options are there. Select what you need and just pay. All the documents will be sent to the email given. I was unfortunate to have to go to the emergency services on my trip. When I got home, I just submitted the bill and the diagnosis and within 2 weeks I was reimbursed without any fuss. Very easy!

      0

      What are your thoughts?

      Posted 18 Aug 2021

      Purchased

      Income Travel Classic Plan

      easy to claim for any travel claims. their app is very user friendly as well, you can add your flight details into it too!

      0

      What are your thoughts?

      12 Jul 2021

      Purchased

      Income Travel Classic Plan

      Easiest and most value for money. I was lucky I never had to claim but I heard there is not much issue although it takes awhile to process

      0

      What are your thoughts?

      12 May 2021

      Purchased

      Income Travel Classic Plan

      [Claims Process] [Purchase Process] Seamless purchase process with an on-going promotion. Claims process was well illustrated with step by step instruction and was useful when required especially during one of the trips which has a baggage delay. Simple and fuss free.

      0

      What are your thoughts?

      04 May 2021

      Purchased

      Income Travel Classic Plan

      Easy to purchase (although I did so at the last minute), no issues with process and claims. Quite a value purchase.

      0

      What are your thoughts?

      27 Aug 2020

      Purchased

      Income Travel Classic Plan

      [Purchase Process] Easy to purchase and file claims. Customer service was helpful and able to answer all my queries. Highly recommended!

      0

      What are your thoughts?

      17 Jul 2020

      Purchased

      Income Travel Classic Plan

      Very good helping hand with call in and buy travel insurance on the go , reasonable price within our budget, easy on line submission claim

      0

      What are your thoughts?

      15 Jul 2020

      Purchased

      Income Travel Classic Plan

      [Claims Process] The agent helped me with my Hospitalisation fees [Customer Service] Very good [Terms and Conditions] According to the Terms agreement and I have also savings

      0

      What are your thoughts?

      08 Jul 2020

      Purchased

      Income Travel Classic Plan

      After price comparisons I found this to be one of the most affordable travel insurances available. Buying it online is so easy and fuss free. I have not made any claims before but I have trust that NTUC income has an excellent system in place for processing claims. Highly recommended!

      0

      What are your thoughts?

    Discussions (0)

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      Popular Products

      Enjoy Extensive Coverage for your travels

      • Protect against common travel inconveniences such as damage to personal belongings, personal accident, medical expenses while overseas and travel delays[1] that are not caused by you.
      • Choose between yearly and single-trip plans for yourself or for your family.
      • Opt for Family cover[2] if you are travelling with your spouse/partner and children.
      • Enjoy the convenience of instant confirmation by applying online or calling us.
      • Renew your existing yearly plan[4] to enjoy additional limits on selected benefits.
      • Enjoy comprehensive COVID-19 coverage .

      What does Income Travel Insurance Cover?

      Income Travel Insurance provides a plethora of options for you to obtain coverage from damages to your items to medical expenses.

      Here're some benefits offered under Income's travel insurance plan:

      • Personal accidents
      • Overseas medical expenses
      • Flight delays or trip cancellations
      • Loss/damage of baggage and personal belongings
      • Baggage delays
      • Losing money or theft of personal belongings
      • Losing travel documents
      • Rental vehicle excess cover

      Travel Insurance comes in 2 forms: Standard and Enhanced PreX (which covers for any pre-existing medical conditions). Under Standard, there are three further plans to choose from: Classic, Deluxe and Preferred. Here are what to look out for when choosing your travel insurance.

      Here is a table indicating the level of coverage for each plan as well as the price of each insurance for travellers.

      Here's a quick summary of the Standard Plan.

      Location (Cost/Week)

      Plan Type: Classic

      Plan Type: Deluxe

      Plan Type: Preferred

      ASEAN Region

      $38

      $52

      $75

      Asia

      $47

      $65

      $99

      Worldwide

      $79

      $98

      $137

      Income Travel Insurance - Standard Plan(Cost)

      What You'll Get

      Plan Type: Classic

      Plan Type: Deluxe

      Plan Type: Preferred

      Overseas Medical Expenses (Adult > 70 Years Old)

      $250,000

      $300,000

      $350,000

      Overseas Medical Expenses (Adult < 70 Years Old)

      $250,000

      $500,000

      $1,000,000

      Overseas Medical Expenses (Child)

      $150,000

      $200,000

      $300,000

      Emergency Medical Evacuation

      $500,000

      Unlimited

      Unlimited

      Baggage Delay ($200 Every 6 Hours)

      $1,000

      $1,200

      $2,000

      Baggage Loss/Damage

      $3,000

      $5,000

      $8,000

      Death or Permanent Disability Caused By Overseas Accident (Per Pax)

      $150,000

      $200,000

      $500,000

      Income Travel Insurance - Standard Plan

      Now, let us take a look at the Enhanced PreX Plan that gets you insured even with pre-existing medical conditions. Under this, you'll find three further plans: Basic, Superior and Prestige.

      Location (Cost/Week)

      Plan Type: Basic

      Plan Type: Superior

      Plan Type: Prestige

      ASEAN Region

      $81

      $107

      $128

      Asia

      $100

      $135

      $162

      Worldwide

      $138

      $184

      $221

      Income Travel Insurance - Enhanced PreX Plan(Cost)

      What You'll Get

      Plan Type: Basic

      Plan Type: Superior

      Plan Type: Prestige

      Overseas Medical Expenses (Adult > 70 Years Old)

      $300,000

      $300,000

      $350,000

      Overseas Medical Expenses (Adult < 70 Years Old)

      $500,000

      $500,000

      $1,000,000

      Overseas Medical Expenses (Child)

      $200,000

      $200,000

      $300,000

      Emergency Medical Evacuation Due To Pre-Existing Condition

      $150,000

      $150,000

      $300,000

      All Other Emergency Medical Evacuation

      Unlimited

      Unlimited

      Unlimited

      Claim For Trip Disruption Caused By Pre-Existing Medical Condition

      No

      Yes

      Yes

      Claim for Overseas Hospital Allowance

      No

      Yes

      Yes

      Baggage Delay ($200 Every 6 Hours)

      $1,200

      $1,200

      $2,000

      Baggage Loss/Damage

      $5,000

      $5,000

      $8,000

      Death or Permanent Disability Caused By Overseas Accident (Per Pax)

      $200,000

      $200,000

      $500,000

      Income Travel Insurance - Enhanced PreX Plan

      Does Income Offer Family Travel Insurance Plans?

      If you are planning to travel with your family, Income offers a family package which includes coverage for 1 or 2 adults - and any number of children as long as each child is below the age of 21.

      Enhanced PreX Plan should be considered if you have pre-existing medical conditions as you would not be able to make a claim if you have pre-existing medical conditions with the Standard Plan.

      In Cases Of Trip Cancellation

      Income travel insurance can provide coverage in the event that your holiday is cancelled due to unforeseen circumstances like death, serious sickness or pandemic in the place you are travelling to.

      Furthermore, you are able to get coverage from trip cancellation due to pre-existing medical conditions when you opt for Enhanced PreX Superior or Enhanced PreX Prestige Plans.

      Additional Things To Know About Income Travel Insurance

      • The Income Travel Insurance emergency hotline is +65 6338 1222
      • Traveller insurance will automatically extend for the first 14 days if there is a delay with the transport back to Singapore or if you are hospitalised overseas
      • You must be living or working in Singapore and hold a valid NRIC, employment pass, work permit, long-term visit pass or student pass to be eligible for this travel insurance plan
      • You have to make your claims within 30 days of the insured incident through their online travel claim portal
      • Income Travel Insurance has a 24/7 medical emergency hotline for any accident or medical emergency anywhere in the world.
      • They extend the traveller's policy automatically for the first 14 days at no extra charge should one get delayed abroad.
      • Lastly, one can apply for a policy online, through their mobile application or their hotline, for the convenience of consumers.

      Contact Income

      • Main Office: +65 6788 1222 (Mon to Fri, 8:30am to 6:30pm; Sat, Sun & Public Holidays: Closed
      • Address: Various branches including Income Centre, 75 Bras Basah Rd, Singapore 189557

      About Income Travel Insurance

      Established in 1970, Income is an insurance cooperative company that provides life, health and general insurance products.

      Income served over 2 million customers as the top composite insurer in Singapore providing an array of selection ranging from health to motor insurance.

      They have a strong team of financial advisers and partners to provide value-added financial advisory that complements today’s digital-first landscape to serve the needs of customers across all segments of society.

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.