NTUC Income Travel Insurance Reviews and Comparison - Seedly
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NTUC Income Travel Insurance

  • Overview
  • Reviews (496)
  • Questions (2)
  • More Details
Travel Insurance/NTUC Income Travel Insurance
Travel Insurance/NTUC Income Travel Insurance

USER RATINGS

Ease of Claim

4.5

Claim Duration

4.4

Customer Support

4.5

Ease of Purchase

4.8
Travel Insurance/NTUC Income Travel Insurance

USER RATINGS

Read reviews

Ease of Claim

4.5

Claim Duration

4.4

Customer Support

4.5

Ease of Purchase

4.8

Plans (3)

Slide 1 of 3
  • NTUC Income Classic Plan

    $24
    PER ADULT (THAILAND, 1 WK)
    $250,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE
  • NTUC Income Deluxe Plan

    $33
    PER ADULT (THAILAND, 1 WK)
    $500,000
    MEDICAL COVERAGE (OVERSEAS)
    $10,000
    TRIP CANCELLATION
    $5,000
    LOSS OR DAMAGE OF BAGGAGE
  • NTUC Income Preferred Plan

    $47
    PER ADULT (THAILAND, 1 WK)
    $1,000,000
    MEDICAL COVERAGE (OVERSEAS)
    $15,000
    TRIP CANCELLATION
    $8,000
    LOSS OR DAMAGE OF BAGGAGE

    NTUC Income Classic Plan

    $24
    PER ADULT (THAILAND, 1 WK)
    $250,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE

Details

Does NTUC Income Travel Insurance cover the COVID-19 coronavirus?

Yes NTUC Income Travel Insurance can cover the COVID-19 Coronavirus if these conditions are met.

  • Wuhan: before 20 Jan 2020, 8pm
  • Mainland China: before 27 Jan 2020, 7pm
  • Daegu & Cheongdo: before 23 Feb 2020, 6pm
  • Rest of South Korea, Japan, Iran and Northern Italy: before 4 Mar 2020, 9am
    (COVID-19 related information as of 13 March 2020)

About NTUC Income Travel Classic

Established in 1970, NTUC Income is an insurance cooperative company that provides life, health and general insurance products.

NTUC Income served over 2 million customers as the top composite insurer in Singapore providing an array of selection ranging from health to motor insurance.

They have a strong team of financial advisers and partners to provide value-added financial advisory that complements today’s digital-first landscape to serve the needs of customers across all segments of society.

Read More about NTUC Income Travel Insurance
Reviews (496)

4.5

496 Reviews

  • 5
    338
  • 4
    125
  • 3
    13
  • 2
    5
  • 1
    15

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  • Updated 3w ago

    Purchased

    NTUC Income Classic Plan

    We have to cancel our flight to Hungary and France due to the Covid 19 situation, (March 13-28, 2020). WHO declared it as global pandemic March 12,2020. So I called NTUC what are the requirements for claiming and the customer service agent said that they are not yet sure if Hungary and France are included in the GLOBAL PANDEMIC!!! GLOBAL!..It is already stated in the terms that as long as WHO declares a global pandemic, we are entitled to claim for trip cancellation! WHO did not specify any country that is included or excluded because as they have said, GLOBAL, GLOBAL PANDEMIC!..what in GLOBAL PANDEMIC is not clear to NTUC?.. so the customer agent said that she will escalate this to her supervisor, and that I will get a call within the day but I did not receive any call. So anyone who have similar stories and want to file complain, please comment so we could file our complains together. Thank you.
    0 comments
    0
  • Updated 3w ago

    Purchased

    NTUC Income Classic Plan

    [Customer Service] My flight got cancelled and I called in to check whether we can proceed to claim under flight cancellation but the customer officer replied that the countries are not listed in the travel advisory. Informed her that the policy stated clearly that we can proceed with the cancellation as long as World Health Organisation declared the situation as pandemic. The customer officer still insisted that we cant cause it's not one of the listed countries. When you want to claim, they will find tonnes of reasons to reject it
    1 comment
    1
    Joel Rosana
    Joel Rosana

    3w ago

    Same situation here, bad insurance
  • Updated 3w ago

    Purchased

    NTUC Income Deluxe Plan

    [Customer Service] Excellent services from the Jurong Point staff, with special thanks to Mr. Ong Bing Han and Mr. Zhang Peng. Greatly appreciate their explanation and help in processing my claim and in answering my questions. Client: Andrew S. K. Chan
    0 comments
    0
  • Updated 4w ago

    Purchased

    NTUC Income Classic Plan

    [Claims Process] It was very easy n the process team gets back to me within hour and the claim was processed very fast. 2nd time which I have claimed and both have left me happy n confident with their products service.
    0 comments
    0
  • Updated 4w ago

    Purchased

    NTUC Income Deluxe Plan

    Signed up during a promo and the Hello kitty bag was really cute & good quality! Loved it!! Price was reasonable as well :) [Purchase Process] [Terms and Conditions]
    0 comments
    0
Questions (2)

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Travel Insurance

Rent

NTUC Income Travel Insurance

Check your travel insurance and find out if they cover for damages to the rented car. Some travel insurance covers for this section. Upon return, they will usually check the car for damages before renting it out again. Likewise, the next driver will check the car before renting it and to report of any damages. The staff will either ask you to pay for the excess upfront, or to charge it to your deposit. Either way, they have the right to pursue you for damages (this is often written in the rental agreement). If the repair cost is less than 4,500, they will take the repair cost, e.g. $1k. Otherwise, the maximum loss to you will be 4,500, assuming no other terms stated in the agreement. Here is everything about me and what I do best.
👍 0

Insurance

Travel Insurance

FWD Travel Insurance

AVIVA Travel Insurance

NTUC Income Travel Insurance

Yes, you will be able to buy more than one travel insurance. For medical reimbursement, you may claim up to the medical bill amount. For death claims, all policies will issue a payout (subject to the policies' terms - have to check since different policies may have different terms and exclusions). For loss of items and delays, we will have to check the individual policies for its terms and exclusion. In most cases, I will suggest for my clients to buy an individual travel insurance policy that they are comfortable and confident with. Additionally, it is a bonus to get it through a trusted agent. This way, he will be able to assist in any policy or claim related enquiry. Here is everything about me and what I do best.
👍 0

NTUC Travel Insurance

NTUC Travel Insurance provides a plethora of options for you to obtain coverage from damages to your items to medical expenses.

Here're some benefits offered under NTUC Income's travel insurance plan:

  • Personal accidents
  • Overseas medical expenses
  • Flight delays or trip cancellations
  • Loss/damage of baggage and personal belongings
  • Baggage delays
  • Losing money or theft of personal belongings
  • Losing travel documents
  • Rental vehicle excess cover

NTUC Travel Insurance comes in 2 forms: Standard and Enhanced PreX (which covers for any pre-existing medical conditions). Under Standard, there are three further plans to choose from: Classic, Deluxe and Preferred. Here are what to look out for when choosing your travel insurance.

Here is a table indicating the level of coverage for each plan as well as the price of each insurance for travellers.

Here's a quick summary of the Standard Plan.

Location (Cost/Week)

Plan Type: Classic

Plan Type: Deluxe

Plan Type: Preferred

ASEAN Region

$38

$52

$75

Asia

$47

$65

$99

Worldwide

$79

$98

$137

NTUC Income Travel Insurance - Standard Plan(Cost)

What You'll Get

Plan Type: Classic

Plan Type: Deluxe

Plan Type: Preferred

Overseas Medical Expenses (Adult > 70 Years Old)

$250,000

$300,000

$350,000

Overseas Medical Expenses (Adult < 70 Years Old)

$250,000

$500,000

$1,000,000

Overseas Medical Expenses (Child)

$150,000

$200,000

$300,000

Emergency Medical Evacuation

$500,000

Unlimited

Unlimited

Baggage Delay ($200 Every 6 Hours)

$1,000

$1,200

$2,000

Baggage Loss/Damage

$3,000

$5,000

$8,000

Death or Permanent Disability Caused By Overseas Accident (Per Pax)

$150,000

$200,000

$500,000

NTUC Income Travel Insurance - Standard Plan

Now, let us take a look at the Enhanced PreX Plan that gets you insured even with pre-existing medical conditions. Under this, you'll find three further plans: Basic, Superior and Prestige.

Location (Cost/Week)

Plan Type: Basic

Plan Type: Superior

Plan Type: Prestige

ASEAN Region

$81

$107

$128

Asia

$100

$135

$162

Worldwide

$138

$184

$221

NTUC Income Travel Insurance - Enhanced PreX Plan(Cost)

What You'll Get

Plan Type: Basic

Plan Type: Superior

Plan Type: Prestige

Overseas Medical Expenses (Adult > 70 Years Old)

$300,000

$300,000

$350,000

Overseas Medical Expenses (Adult < 70 Years Old)

$500,000

$500,000

$1,000,000

Overseas Medical Expenses (Child)

$200,000

$200,000

$300,000

Emergency Medical Evacuation Due To Pre-Existing Condition

$150,000

$150,000

$300,000

All Other Emergency Medical Evacuation

Unlimited

Unlimited

Unlimited

Claim For Trip Disruption Caused By Pre-Existing Medical Condition

No

Yes

Yes

Claim for Overseas Hospital Allowance

No

Yes

Yes

Baggage Delay ($200 Every 6 Hours)

$1,200

$1,200

$2,000

Baggage Loss/Damage

$5,000

$5,000

$8,000

Death or Permanent Disability Caused By Overseas Accident (Per Pax)

$200,000

$200,000

$500,000

NTUC Income Travel Insurance - Enhanced PreX Plan

Does NTUC Income Offer Family Travel Insurance Plans?

If you are planning to travel with your family, NTUC Income offers a family package which includes coverage for 1 or 2 adults - and any number of children as long as each child is below the age of 21.

Enhanced PreX Plan should be considered if you have pre-existing medical conditions as you would not be able to make a claim if you have pre-existing medical conditions with the Standard Plan.

In Cases Of Trip Cancellation

NTUC Income travel insurance can provide coverage in the event that your holiday is cancelled due to unforeseen circumstances like death, serious sickness or pandemic in the place you are travelling to.

Furthermore, you are able to get coverage from trip cancellation due to pre-existing medical conditions when you opt for Enhanced PreX Superior or Enhanced PreX Prestige Plans.

Additional Things To Know About NTUC Income Travel Insurance

  • The NTUC Travel Insurance emergency hotline is +65 6338 1222
  • Traveller insurance will automatically extend for the first 14 days if there is a delay with the transport back to Singapore or if you are hospitalised overseas
  • You must be living or working in Singapore and hold a valid NRIC, employment pass, work permit, long-term visit pass or student pass to be eligible for this travel insurance plan
  • You have to make your claims within 30 days of the insured incident through their online travel claim portal
  • NTUC Income Travel Insurance has a 24/7 medical emergency hotline for any accident or medical emergency anywhere in the world.
  • They extend the traveller's policy automatically for the first 14 days at no extra charge should one get delayed abroad.
  • Lastly, one can apply for a policy online, through their mobile application or their hotline, for the convenience of consumers.

NTUC Income Travel Insurance Contact Info

  • Main Office: +65 6788 1222 (Mon to Fri, 8:30am to 6:30pm; Sat, Sun & Public Holidays: Closed
  • Email: [email protected]
  • Address: Various branches including NTUC Income Centre, 75 Bras Basah Rd, Singapore 189557