Sunseap Reviews and Comparison - Seedly
 

Sunseap

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  • Reviews (8)
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About Sunseap

Sunseap Group is the largest and most recognised clean energy solutions provider in Singapore. Sunseap Energy was founded in 2015 and entered the Open Energy Market (OEM) initiative by the Energy Market Authority (EMA) in 2018, offering consumers the choice of a clean energy alternative at competitive prices.

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Reviews (8)

2.8

8 Reviews

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solar energy

renew contract

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billing confusing

payment experience

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  • Posted on 11 Dec 2019
    Please do not waste your time with them. They have such a confusing billing system. They charge you two months sometimes, and now recently they charge 3 months at a go because they want to try and "catch up". I don't think that's fair to the consumer. Due to this, they also are unable to provide monthly bills, so please be aware of wrong calculations and overcharging. They also take very long to reply. Expect 2 - 3 weeks before they even bother they reply.
    0 comments
    0
  • Posted on 24 Nov 2019

    Purchased

    Sunseap-One Fixed 24m

    I had no issues with Sunseap for problems like overcharging that everyone else is complaining. The only issue i have with them is that strange billing method of combining 2 mths into one bill at times, making it difficult to track monthly usage and I think its the reason it gives impression of overcharging. It also needs to improve on its payment experience as i find it a hassle to pay their bills
    0 comments
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  • Updated on 16 Oct 2019
    Sunseap has the best price in terms of the entire package. Signed a 6 months, not the lowest rate but with the $30 rebates. Its much cheaper overall than other energy companies which dont provide rebates
    1 comment
    0
    Syrius Lee
    Syrius Lee

    19 Aug 2019

    Fyi below user has his code too for the past 4 weeks
  • Updated on 16 Oct 2019
    Chose Sunseap as they were giving the highest discount off tariff(DOT) short term 6 months plan back in December 2018 as I expected the SP tariff to fall. In May 2019, realized fixed plans prices did not match the fall in SP tariff dropped(did not reduce by the same extent) so I opted to renew my contract with Sunseap by going for 24 months fixed rate of $0.1775/kWh. Supported Sunseap as they are a local SG solar company with big plans for Asia: my way of helping them achieve their goals. 1% solar energy may seem like a small bit, but if everyone does it, it can go a long way:)
    0 comments
    2
  • Posted on 06 Sep 2019
    After I setup my credit card for recurring reduction, I got credit card fraud first time in my entire life, might be a coincident, but I don't think so. Today I get a contract renewal email from them, stating my contract was renew from July onward. I had already indicate that I'm not renewing the contract since June and went for another company. New company works with SP bill and had already started billing me, now I have to deal with this nonsense.
    0 comments
    0
Questions (1)

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Sunseap

Promo Codes

Kenneth Wongkc
Kenneth Wongkc
Level 2. Rookie
Answered 4w ago
If still interested. I would love it if more locals go Solar and be environmentally friendly. Other providers don't really use green source. Promo code : 0ECCCEA5

FAQs

1. How do I switch to Sunseap?

  • You can switch to Sunseap by choosing a plan on their website and following the subsequent instructions.

2. Will my electricity be disrupted when I do decide to switch?

  • No, as you are switching retailer, not energy source. The national power grid is operated and maintained by SP and your supply of electricity will come from this grid.

3. Is there a service charge?

  • Administrative services fees may be applicable to you.

4. Does Sunseap require a security deposit?

  • Currently, security deposits are waived

5. How will I be billed?

  • Sunseap Energy Pte Ltd will bill you directly. Bills will be sent to your email address. Paper billing is avaliable upon request, there will be a monthly fee of $1.60 for paper billing.

6. Do I have to change my meter if I switch to Sunseap?

  • Changing of meter is not required with any Sunseap energy plans. However, if you choose to change your meter, there will be a meter installation fee of $42.80

Sunseap Contact Info

  • General enquires: +65 6255 5623
  • Email: [email protected]
  • Billing: [email protected]
  • Other enquires: +65 6816 1000
  • Office Address: Harbourside 2
  • 2 Boon Leat Terrace
  • #03-04, #04-03, #04-04
  • Singapore 119844