Best Electricity
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Summary
On 21 October 2021, Best Electricity has ceased its operations and all current users will be ported to SP Group.
Best Electricity Review 2024
Best Electricity was founded in 2015 and as part of the Open Energy Market (OEM) aims to provide consumers with competitive electricity plans in Singapore. Today, Best Electricity powers thousands of businesses in Singapore. Ranging from small establishments to large scale commercial buildings. Best Electricity is offering one of the most competitive fixed electricity rates for Standard Plans for the 6 and 12 months contract duration.
Best Electricity is part of The Prime Group, a homegrown, multi-industry award-winning company.
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Summary
On 21 October 2021, Best Electricity has ceased its operations and all current users will be ported to SP Group.
Best Electricity Review 2024
Best Electricity was founded in 2015 and as part of the Open Energy Market (OEM) aims to provide consumers with competitive electricity plans in Singapore. Today, Best Electricity powers thousands of businesses in Singapore. Ranging from small establishments to large scale commercial buildings. Best Electricity is offering one of the most competitive fixed electricity rates for Standard Plans for the 6 and 12 months contract duration.
Best Electricity is part of The Prime Group, a homegrown, multi-industry award-winning company.
4.6
7 Reviews
High to Low
07 Jun 2020
Purchased
BEST Home Saver 12m Plan
I had signed up for Best Electricity and had a seamless change from SP Power to Best. Didn't encounter any problem with un-interrupted power and Billing. Very good experience overall. Overall rating of 4+0
What are your thoughts?07 May 2020
Purchased
BEST Home Fixed 24m Plan
[Customer Services] Sale person is very informative and help us to sign up the appropriate plan. Thumbsup:) [Signup Process] Very straightforward. No hidden cost.0
What are your thoughts?28 Sep 2018
Very good rates as compared to other electricity provider. Helped my aunt sign up at roadshow. Sales staff very informative and also gave $30 NTUC voucher. Customer hotline easily contactable. Billing through email. Very good service. Can try. Hope faster reach Pasir Ris!! đź‘Źđź‘Ź0
What are your thoughts?28 Sep 2018
Customer service easily reached. Provides paper billing i think cheapet than most companies i asked but nvm..i think email more convenient for me.0
What are your thoughts?24 Jun 2020
Purchased
BEST Home Saver 12m Plan
My parents has signed up and it really help them save a lot which allow them to spend on other things. They love a lot.0
What are your thoughts?12 May 2020
[Signup Process] On my last step of the online signup, i received an "Internal Server Error" message after entering the OTP number. i did not know if my application was successful or not. Whatsapp the customer service and waited for 2 days --> no reply. It's best you call their hotline, and you get instant assistance. My application was not processed (in was put into draft), and the hotline person helped me to send my application for approval. Thank you0
What are your thoughts?22 Sep 2018
Cust care service can be quite easily reached via Facebook and email. Billing is only via email. Bill format is similar to SP easy to understand. Best to sign up during roadsides. Usually, they will throw in freebies like cash off for first few months and f&b vouchers.0
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Best Electricity's Price Plans
Plan Name | Plan Type | Duration | Electricity Rates / Price per kwh |
|---|---|---|---|
BEST Home Fixed | Fixed |
|
|
BEST Home Saver | Discount Off Tariff |
|
|
BEST Home Free | Fixed | No contract | 27.16 ¢/ kWh + $10.70 (monthly service fee) |
BEST Home Saver Upfront | Non Standard Plan | 24 months | Upfront Cash rebates of up to 5% of your 2 years worth of electricity bills |
Price Summary of electricity plans offered by Best Electricity
BEST Home Saver Upfront Plan
All the plans Best Electricity offers are pretty standard except for the BEST Home Saver Upfront which needs some further breaking down.
This plan claims to offer you up to X% (as high a 17%) of cash rebates based on the total cost of your average energy consumption in the last 3 month's kWh consumption. To be more precise, according to their factsheet,
*Cash rebate* = Y% x Average of latest 3 month’s kWh consumption (round up to the nearest whole number) x prevailing regulated Tariff inclusive of Goods and Services Tax (GST) x 24 months Cash rebate amount is inclusive of Goods and
While it is up to 17%, you can choose to allocate other proportions to your discount off tariff if you wish
Discount Off Tariff (X)% | Cash Rebate (Y)% |
|---|---|
17 | 0 |
16 | 1 |
15 | 2 |
14 | 3 |
13 | 4 |
12 | 5 |
11 | 6 |
10 | 7 |
9 | 8 |
8 | 9 |
7 | 10 |
6 | 11 |
5 | 12 |
4 | 13 |
3 | 14 |
2 | 15 |
1 | 16 |
The amount of cash rebate you choose will be inversely correlated to the amount discounted off tariff.
FAQS for Best Electricity
1. How to switch to Best Electricity?
You can sign-up for their different price plans on their website. After choosing your desired plan, fill-up the necessary form, submit it online and wait for confirmation from Best Electricity.
2. Will my electricity be disrupted when I do decide to switch?
No, you will not experience disruption as you would be switching retailers, not supply.
3. Will I still continue to receive U-Save after switching?
All eligible homeowners will continue to receive U-Save rebates. Rebates will be used to offset SP Utilities (water and gas) first and the remaining will then be used for electricity with the prefered electricity retailer of your choice.
4. Is there a registration charge?
No, there will be no registration charge.
5. Does Best Electricity require a deposit?
Yes, a security deposit will be collected and retained by SP Group. Existing SP Group customers who switch retailers but use SP Group to bill on their behalf will not be required to provide an additional security deposit for their electricity account.
6. Do I have to switch meters if I choose to change electricity retailers?
No, you can still use your current meter but a one-time installation fee of $42.80 will be required if the customer chooses to install a AMI Meter.
Contact Best Electricity Singapore
- Address: No.5 Benoi Place, Singapore 629926
- Tel: 6898 2020
- For more info, you can check out Best Electricity’s FAQ on their official website.
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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