Lim & Tan Securities

Details

Pinned by Lim & Tan Securities

• 

  Goh Wei Liong

  Level 4

  26 Jun 2020

  Purchased

  Lim & Tan Securities

  [User Interface] & [Features] I have been using Lim&Tan for my stocks investment for many years and so far, everything is good. [Commission Rates] Reasonable but they also offer reward points that can be redeemed to offset the brokerage fee charged.

  0

  Helpful •

  0

  What are your thoughts?

  
  

  Reply

• B

  Benjamin

  Level 6

  29 Apr 2021

  Purchased

  Lim & Tan Securities

  [Customer Service] My Broker was very responsive and often acted in my best interest, giving helpful advice. Though it's expected from a Traditional Brokerage firm, I was still impressed with the service received. [User Interface] The UI/UX is on the traditional side. Compared to new online Brokers (Tiger, TD etc.), it definitely feels outdated and less intuitive. Personally, I was initially confused by many of the functions and had to clarify them with my broker. Additionally, their mobile application is similarly not as developed and convenient to use. [Market Access] You get access to almost all major markets, so definitely a plus point here. [Commission Rates] Unfortunately, Commission rates aren't cheap, though it's too be expected. Additionally, there are other fees to be aware of such as Custody fees for overseas securities which will accumulate over time. Overall, it's been a pleasant experience using Lim & Tan Securities, with their customer service through a personal broker being their strongest point. However, with many other cost and user friendly brokerages out there, it's hard for me to stay and invest using Lim & Tan.

  0

  Helpful •

  0

  What are your thoughts?

  
  

  Reply

• 

  Elaine Ho

  Level 4

  10 Dec 2020

  Purchased

  Lim & Tan Securities

  [Customer Service] EXTREMELY poor customer service!!!. Not making effort to woo customer is one thing, throwing sarcastic remarks at customer is another. Maybe they inherit their grandfather business, so no new customers they also can survive. Sent me a birthday greeting on WhatsApp, when I try to figure out more about their services I get a lecture and sarcasm from the sales. What a birthday I am making the effort to write this review on computer as the review function on my phone isn't working for some reason. Base on the overall poor Google review on this company, it's crystal clear that the goes off like a fire alarm: DO NOT USE THEIR SERVICE, YOU ARE GONNA REGRET IT.

  0

  Helpful •

  0

  What are your thoughts?

  
  

  Reply

• 

  Cort Yeo

  Level 3

  24 Jun 2020

  Purchased

  Lim & Tan Securities

  One of the most User friendly platform to use though comm is higher than those non-CDP shares platform. I’m willing to pay a little more for personalised service as my broker will share his daily market summary via WhatsApp. Any issues with online platform, he is just a call/text away.

  0

  Helpful •

  0

  What are your thoughts?

  
  

  Reply

• KK

  Kat Kwan

  Level 4

  14 Jun 2020

  Purchased

  Lim & Tan Securities

  I have used Lim & Tan for all my trades for the past 3 years. My broker is very personable, quick to respond, and will email and SMS any market info or updates to me at all times. When he takes leave, he will inform me in advance too. Their online platform is very conventional, but still user-friendly. For Hong Kong stock market, they do not have the latest price data though, so my broker will personally let me know the latest prices if I require. So far, I have not encountered any platform glitches yet, compared to some friends who used POEMS platform which they encountered many glitches.

  0

  Helpful •

  0

  What are your thoughts?

  
  

  Reply

• 1
• 2
• 3