facebookViewQwest Broadband Reviews and Comparison - Seedly

ViewQwest Broadband

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  • Reviews (72)
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Summary

ViewQwest Broadband Review 2021

ViewQwest broadband offers only 24-months contract plans with broadband speed of 1Gbps or 2Gbps. Besides offering benefits such as free delivery and installation, ViewQwest sets itself apart by offering 3 months of Freedom DNS for its users. This enables you to enjoy unlimited access to entertainment without the worry of geographical restrictions – perfect for those who frequently consume entertainment content globally. 

Plan Features 

1Gbps Fibre Broadband Plan

  • Monthly subscription cost: S$28.99
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

2Gbps Fibre Broadband Plan

  • Monthly subscription cost: S$40.99
  • Speed: 2Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

1Gbps Raptor Gamer Broadband Plan

  • Monthly subscription cost: S$52.99
  • Speed: 1Gbps 
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

2Gbps Raptor Gamer Broadband Plan

  • Monthly subscription cost: S$64.99
  • Speed: 2Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental  
...see more

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Summary

ViewQwest Broadband Review 2021

ViewQwest broadband offers only 24-months contract plans with broadband speed of 1Gbps or 2Gbps. Besides offering benefits such as free delivery and installation, ViewQwest sets itself apart by offering 3 months of Freedom DNS for its users. This enables you to enjoy unlimited access to entertainment without the worry of geographical restrictions – perfect for those who frequently consume entertainment content globally. 

Plan Features 

1Gbps Fibre Broadband Plan

  • Monthly subscription cost: S$28.99
  • Subscription period: 24 months
  • Speed: 1Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

2Gbps Fibre Broadband Plan

  • Monthly subscription cost: S$40.99
  • Speed: 2Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

1Gbps Raptor Gamer Broadband Plan

  • Monthly subscription cost: S$52.99
  • Speed: 1Gbps 
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental 

2Gbps Raptor Gamer Broadband Plan

  • Monthly subscription cost: S$64.99
  • Speed: 2Gbps
  • Service activation fee: Waived 
  • Additional perks: Free 3 months SecureNet, Free 3 months Freedom DNS, and Free modem rental  
...see more

Plans (10)

Slide 1 of 10

2Gbps No Router Plan

24m

CONTRACT LENGTH

$40.99/mth

PRICE

1Gbps Linksys E7350 Plan

24m

CONTRACT LENGTH

$37.99/mth

PRICE

1Gbps No Router Plan

24m

CONTRACT LENGTH

$28.99/mth

PRICE

2Gbps NETGEAR Nighthawk MK63 Plan

24m

CONTRACT LENGTH

$52.99/mth

PRICE

1Gbps Raptor Gamer Plan

24m

CONTRACT LENGTH

$52.99/mth

PRICE

1 Gbps No Contract Plan

No contract

CONTRACT LENGTH

$56.90/mth

PRICE

1Gbps NETGEAR Nighthawk MK62

24m

CONTRACT LENGTH

$37.99/mth

PRICE

1Gbps Linksys MX5502 Bundle

24m

CONTRACT LENGTH

$41.99/mth

PRICE

1Gbps ASUS ZenWifi XT8 Bundle

24m

CONTRACT LENGTH

$42.99/mth

PRICE

1Gbps No Contract Plan

0m

CONTRACT LENGTH

$56.99/mth

PRICE

2Gbps No Router Plan

24m

CONTRACT LENGTH

$40.99/mth

PRICE

Reviews (72)

2.5

72 Reviews

5
11
4
12
3
11
2
7
1
31

Service Rating

Customer Support

2.4

Connectivity

2.5

Ease of set up

3.2

      Posted 26 Apr 2023

      Purchased

      1Gbps No Router Plan

      I have been using viewqwest for 8 to 10 years, I cannot rmbr. I used their service when I was in Jurong West and now in bukit panjang. It is excellent in terms of speed and uptime. For an isp it is reliable. I really can't speak for the people that have issues but i have never experienced any major issues since I first signes up. Technical support is a major boon compared to the others, they actually know what they are doing. All i can say is if u r staying in Jurong or bukit panjang. It works great. Some of u with connectivity issues, if it's on WiFi esp, get a better router or change ur wifi channel to a less crowded one. If the connection is on lan then maybe it's either the router or isp.

      0

      What are your thoughts?

      Posted 06 Aug 2022

      Purchased

      1Gbps No Router Plan

      If you're using 2.4Ghz WiFi or one that mixed with 2.4ghz+5Ghz, it will lead to your internet reliability problem. 2.4ghz WiFi has only 3 usable channels and you have 8 neighbors at least. Extreme case can be 26 neighbors, if you count neighbors in 3d space. Singtel and whizcomm didn't do the WiFi job well, and I had to solve 2 of their customers problem. Setup a standalone 5ghz WiFi, and try to connect most devices to that. Only connect to other 2.4ghz WiFi if the devices only support 2.4ghz. A new WiFi 6 router helps too. If you have fiber problem, you're likely having WiFi problem. No doubt some of Viewqwest contractors not doing a good job, else you won't have the WiFi problem. The existence of situation is scientifically the result of existing processes. For me, Viewqwest technical support usually solved my more profound issues, e.g. extra power adapter because I had doubt about the reliability of the power adapter. They were that practical. And when I reported my fiber was capped at 500mbps, they apologized for wrong settings deployed and update me when speed restored.

      0

      What are your thoughts?

    • Hi [Connectivity and Speed] superb fast n no lag Customer service was tiptop on solving my problem. Helpline abit slow but still manageable

      0

      What are your thoughts?

      15 Jun 2021

      Purchased

      Fibernet 2Gbps Orbi Mesh Plan (Boosted)

      Customers service was great and very helpful. Connection was fast after the installation and the speed maintain till to-date. Thumb ups!!

      0

      What are your thoughts?

      07 May 2021

      Purchased

      Fibernet 1 Gbps Max Plan

      Very stable & reliable connection. No major hiccups / issues encountered. Been with Viewquest more than a year. Pretty happy with it. Staying in Tampines.

      0

      What are your thoughts?

      10 Jan 2021

      Purchased

      Fibernet 1 Gbps Max Plan

      Being using Viewqwest for 1 year. So far quite please with the connection and fast network as compared to the previous Service Provider. Thanks

      0

      What are your thoughts?

      03 Sep 2020

      Purchased

      Fibernet 1Gbps Orbi Mesh Lite Plan

      Been with them for 4 years and recently recontracted for another 2. No problem with connectivity issues at all, speed is fast (according to speed test) work with dedicated ip address.

      0

      What are your thoughts?

      27 Aug 2020

      Purchased

      Fibernet 1Gbps Orbi Mesh Lite Plan

      Fast speed, never experienced any downtime and loving the access to Netflix USA, Hulu and Disney+ through FreedomDNS!!

      0

      What are your thoughts?

      22 Jul 2020

      Purchased

      Fibernet 1 Gbps Max Plan

      Got 2 ISPs for my home. Performs faster than Singtel, especially on downloads. I get to access a lot of free legal USA-based content too like The CW, IMDB, NBC, etc.

      0

      What are your thoughts?

      13 Mar 2020

      Purchased

      Fibernet 2Gbps ASUS AX Mesh Plan (Boosted)

      [Customer Service] Very good and timely service. The few issues or inquiries I had were resolved on the spot. [Ease of set up] They came over and set the whole thing up. Smooth [Connectivity and Speed] Good speed. Now and then they have scheduled downtime, but the schedule them mainly during the late night.

      0

      What are your thoughts?

    Discussions (0)

      No Posts Found.

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      Types Of ViewQwest Broadband Plans

      ViewQwest offers a variety of home broadband plans of all 24 months period.

      Plan Name

      Speed

      Price per month

      Standard Device

      Nighthawk Mesh Plan

      1 Gbps, 2 Gbps

      $56.90 (+$10/mth for 2 Gbps)

      WiFi 6 (AX1800)

      ASUS ZenWiFi AX Mesh Plan

      1 Gbps, 2 Gbps

      $69.90 (+$10/mth for 2 Gbps)

      WiFi 6 (AX6600)

      Orbi Mesh Plus Plan

      1 Gbps, 2 Gbps

      $69.90 (+$10/mth for 2 Gbps)

      WiFi 6 (AX4200)

      Orbi Mesh Ultra Plan

      1 Gbps, 2 Gbps

      $79.90 (+$10/mth for 2 Gbps)

      WiFi 6 (AX6000)

      Nighthawk Max Plan

      1 Gbps, 2 Gbps

      $49.90 (+$15/mth for 2 Gbps)

      WiFi 6 (AX1800)

      ASUS Max Plan

      1 Gbps, 2 Gbps

      $49.90 (+$15/mth for 2 Gbps)

      WiFi 6 (AX1800)

      Orbi Mesh Lite Plan

      1 Gbps, 2 Gbps

      $49.90 (+$10/mth for 2 Gbps)

      WiFi 5 (AC1200)

      Orbi Mesh Plan

      1 Gbps, 2 Gbps

      $51.90 (+$10/mth for 2 Gbps)

      WiFi 5 (AC2200)

      Max Lite Plan

      1 Gbps, 2 Gbps

      $42.50 (+$15/mth for 2 Gbps)

      WiFi 5 (AC1750)

      Raptor Plan

      1 Gbps, 2 Gbps

      $59.90 (+$20/mth for 2 Gbps)

      WiFi 6 (AX6100)

      Summary of ViewQwest's broadband plans

      Features of ViewQwest Broadband

      With each new plan ViewQwest offers perks to their subscribers:

      • Waiver of Admin Fee worth $53.50
      • Free Freedom DNS for 3 months worth $32.10
      • Free Delivery and Installation
      • $10 bill rebate off for the first 10 months

      Features of ViewQwest include:

      • ViewQwest has been ranked the Top Internet Service Provider (ISP) in Singapore for direct IPv4 peers
      • Always enough bandwidth policy - ViewQwest constantly monitors total bandwidth consumption on their network to ensure that even at peak times, there’s enough for everyone. With higher demand, they'll purchase more bandwidth.
      • 24/7 Technical Support

      Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.

      Fees and Charges For ViewQwest Broadband Plans

      Here are some other charges that may be incurred on top of the monthly subscription plan:

      • NetLink Trust Service Activation Charge: $56.71
      • Transfer of Contract to a different subscriber - same address: $26.75
      • Re-Activation of Service after Suspension (Next Business Day): $79.25
      • Express Re-Activation of Service after Suspension (within 2 hrs): $374.50 + all outstanding amount (if any)
      • Late Payment/ Reminder Charge: $5.35
      • Unsuccessful Credit Card Deduction: $5.00
      • Unsuccessful GIRO Deduction: $10.70
      • Relocation of service: $163.71
      • No show at agreed upon NetLink Trust's FTP installation date and time confirmed by subscriber: $160.50 (high-rise) or $288.90 (landed)
      • No show at agreed-upon ViewQwest's installation date and time confirmed by subscriber: $80.25
      • Installation of FTP/Re-wiring within premise for first 15 m residential high rise: $160.50
      • Installation of FTP/Re-wiring within premise for first 15 m residential landed: $288.90
      • Installations greater than 15 m: $2 per 5m run

      Contact ViewQwest

      • Tel: +65 3102 0000
      • Flagship Stop: 3 Temasek Boulevard #02-414/415, Suntec City Mall (Tower 5), Singapore 038983

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.