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ViewQwest Broadband
- Overview
- Reviews (31)
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ViewQwest Broadband Review 2021
ViewQwest offers a huge variety of home broadband plans, both on contract and non-contract. Choose between 1Gbps or 2 Gbps, across multiple devices, with 24 months plans starting from as low as $42.50/ month. ViewQwest is ranked the Top Internet Service Provider (ISP) in Singapore for direct IPv4 peers for businesses and consumers.
2.9
31 Reviews
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Read Review About...
- Updated 2w ago
Purchased
Fibernet 1Gbps Orbi Mesh Plan
Used for more than a year, so far no complaints, except that the dynamic DNS need to be self-unsubscribed after 3 month, if you forget, you need to pay $10 per month more0
Post - Updated 3w ago
Purchased
Fibernet 1 Gbps Max Plan
Being using Viewqwest for 1 year. So far quite please with the connection and fast network as compared to the previous Service Provider. Thanks0
Post - Updated on 23 Dec 2020
Purchased
Fibernet 1 Gbps Max Plan
The NOC can solve more complex issues compared to other ISPs, this is one of the main plus point for me. Speed wise, its slightly slower than MyRepublic, but faster than the 3 telcos. But could be because of FreedomVPN that I'm subscribed to. No major issues in the 6yrs I've been with them. [Others] Its been awhile since I've contacted them to resolve issues, but a recent contact to their customer service is horrible, on the hold for an hour with no one picking up the call. [Hidden Charges][Ease of set up] Kindly take note that the no router plans gives you a Private IP which was not mentioned anywhere. At least MyRepublic is upfront about giving a private IP and provides an option to upgrade to a Static Public IP with a one time charge of $50. [Customer Service] After being on hold for 1hr, no one at technical support picked up the call. [Connectivity and Speed] The Internet is fast, but I've only used it for a few hours. I'm starting to see trademarks of Singtel0
Post - Updated on 14 Dec 2020
Purchased
Fibernet 1Gbps Orbi Mesh Plan
[Connectivity and Speed] I have continue to recontract my Fibernet Broadband plan over the last 6 years. I am happy with the connectivity and speed.0
Post - Updated on 23 Nov 2020
Purchased
Fibernet 2 Gbps Max Plan (Boosted)
I took a while to signup as I was waiting for my previous contract to expire, the customer service kept track and followed up - excellent! But I have to say the billing took a while to happen. The only thing I noticed (wouldn't really call it an issue was FreedomDNS, I couldnt find more details on their site - 404 Page not found).0
Post
No Question Found.
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Types Of ViewQwest Broadband Plans
ViewQwest offers a variety of home broadband plans of all 24 months period.
Plan Name | Speed | Price per month | Standard Device |
|---|---|---|---|
Nighthawk Mesh Plan | 1 Gbps, 2 Gbps | $56.90 (+$10/mth for 2 Gbps) | WiFi 6 (AX1800) |
ASUS ZenWiFi AX Mesh Plan | 1 Gbps, 2 Gbps | $69.90 (+$10/mth for 2 Gbps) | WiFi 6 (AX6600) |
Orbi Mesh Plus Plan | 1 Gbps, 2 Gbps | $69.90 (+$10/mth for 2 Gbps) | WiFi 6 (AX4200) |
Orbi Mesh Ultra Plan | 1 Gbps, 2 Gbps | $79.90 (+$10/mth for 2 Gbps) | WiFi 6 (AX6000) |
Nighthawk Max Plan | 1 Gbps, 2 Gbps | $49.90 (+$15/mth for 2 Gbps) | WiFi 6 (AX1800) |
ASUS Max Plan | 1 Gbps, 2 Gbps | $49.90 (+$15/mth for 2 Gbps) | WiFi 6 (AX1800) |
Orbi Mesh Lite Plan | 1 Gbps, 2 Gbps | $49.90 (+$10/mth for 2 Gbps) | WiFi 5 (AC1200) |
Orbi Mesh Plan | 1 Gbps, 2 Gbps | $51.90 (+$10/mth for 2 Gbps) | WiFi 5 (AC2200) |
Max Lite Plan | 1 Gbps, 2 Gbps | $42.50 (+$15/mth for 2 Gbps) | WiFi 5 (AC1750) |
Raptor Plan | 1 Gbps, 2 Gbps | $59.90 (+$20/mth for 2 Gbps) | WiFi 6 (AX6100) |
Summary of ViewQwest's broadband plans
Features of ViewQwest Broadband
With each new plan ViewQwest offers perks to their subscribers:
- Waiver of Admin Fee worth $53.50
- Free Freedom DNS for 3 months worth $32.10
- Free Delivery and Installation
- $10 bill rebate off for the first 10 months
Features of ViewQwest include:
- ViewQwest has been ranked the Top Internet Service Provider (ISP) in Singapore for direct IPv4 peers
- Always enough bandwidth policy - ViewQwest constantly monitors total bandwidth consumption on their network to ensure that even at peak times, there’s enough for everyone. With higher demand, they'll purchase more bandwidth.
- 24/7 Technical Support
Choosing a new broadband provider? Read all about the Best and Cheapest Home Fibre Broadband plans here.
Fees and Charges For ViewQwest Broadband Plans
Here are some other charges that may be incurred on top of the monthly subscription plan:
- NetLink Trust Service Activation Charge: $56.71
- Transfer of Contract to a different subscriber - same address: $26.75
- Re-Activation of Service after Suspension (Next Business Day): $79.25
- Express Re-Activation of Service after Suspension (within 2 hrs): $374.50 + all outstanding amount (if any)
- Late Payment/ Reminder Charge: $5.35
- Unsuccessful Credit Card Deduction: $5.00
- Unsuccessful GIRO Deduction: $10.70
- Relocation of service: $163.71
- No show at agreed upon NetLink Trust's FTP installation date and time confirmed by subscriber: $160.50 (high-rise) or $288.90 (landed)
- No show at agreed-upon ViewQwest's installation date and time confirmed by subscriber: $80.25
- Installation of FTP/Re-wiring within premise for first 15 m residential high rise: $160.50
- Installation of FTP/Re-wiring within premise for first 15 m residential landed: $288.90
- Installations greater than 15 m: $2 per 5m run
Contact ViewQwest
- Tel: +65 3102 0000
- Customer Service Email: [email protected]
- 24/7 Technical Support Email: [email protected]