I am not sure if this has been answered, but I am wondering, what rights do we have when we purchase and put our funds in companies such as Stashaway, FSM, kristal.AI, DBS digiPortfolio, etc..
If they decide to close their operations for example or maybe some mis-management, do we get our money back?
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Kristal.AI
18 May 2020
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Hi Adrian,
This question was already answered here:
https://seedly.sg/questions/what-happens-if-a-r...
Rest assured, if the worst case happens and a robo advisor has to close down, you will definitely get your money back!
Here is our CEO's answer to the question:
At kristal.AI we use Saxo Capital Markets as the broker and hence custodian for our retail portfolios. They too are regulated by MAS and maintain the capital requirements as needed. For significantly larger sized accounts we even offer managing portfolios in Bank of Singapore / DBS or any such bank account. In the event of Kristal closing down, all assets held at Saxo via Kristal have to be sold and cash transferred out to another bank or broker. An administrator typically oversees this process. Client money is always kept segregated from comapny funds and there two can never be intermingled regulatorily.
Given the size that we have grown to the risk of us facing such closure is limited. However if you have a much larger portfolio feel free to know more about our managed account offering.