facebookHow does the robo-advisor software handle cases whereby the trade execution fails due to some reasons such as connection errors and lack of liquidity? - Seedly

Lim Chun Long Jimmy

Co-founder at PolicyWoke (Traded Endowment Policies)

12 May 2020

Robo-Advisors

How does the robo-advisor software handle cases whereby the trade execution fails due to some reasons such as connection errors and lack of liquidity?

Any advice?

SeedlyTV S2E04

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Kristal.AI

12 May 2020

Content & Community at Kristal.AI

Hi Jimmy,

kristal.AI has an auto reco process at a regular interval along with EOD basis. In case if any trade execution fails due to connection error, it is attempted again till the confirmation. In case of failure due to lack of liquidity, it is attempted again in the next trading session.

Hope that helps!

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