Are clients' assets co-mingled or held separate for custodian a/c? How easy is it to retrieve transaction & dividend records? Do they provide regular market updates?

That's a good question! At Syfe, the security of your funds and assets is of utmost importance. Syfe is licensed by the Monetary Authority of Singapore (MAS) and we hold a Capital Markets Services (CMS) License for retail fund management.

Funds in your Syfe account are held in a Trust Account in DBS Bank while your investments are held in a Custodian Account through Saxo Capital Markets. Your money and assets are always held separately from Syfe's assets. This means that Syfe will never be able to use your funds and assets, even in the very unlikely event that Syfe stops operating.

What’s more, as a CMS license holder, we have met all the stringent requirements and standards set by MAS to prevent a bankruptcy event from happening, and to keep our clients’ funds and assets safe. This includes meeting the minimum capital requirement to ensure that Syfe has sufficient daily cash flow to meet all operational needs.

Regarding your 2nd and 3rd question, Syfe clients can easily access their transaction and dividend records through their Syfe portfolio dashboard either through our app or the web browser. Clients also receive a monthly account statement that comes with a market update by our CEO.

Our advisors are also regularly in touch with clients to share pertinent market updates. Clients can also look forward to a weekly newsletter on investing advice and market news. ​​​

Over at AutoWealth, we placed utmost emphasis on security of clients’ fund and transparency of each transaction.

1) Each of our client has their own custodian account. AutoWealth clients’ monies and portfolio assets are held in a personal and segregated custody account at HSBC through Saxo Capital Markets. This means that monies and portfolio assets legally belong to the client and are fully segregated from AutoWealth or Saxo Capital Market’s own monies and assets.

2) Client can easily login to our portal, whereby all the detailed information such as daily portfolio value, detailed transaction records and dividends records are readily available. Besides, each of our client are also given a login to Saxo portal, whereby it will show the detailed transaction records too.

3) Regular market updates are disseminated through various channels such as commentary notes on the login portal, quarterly reports, periodic emails, and through Whatsapp via their Wealth Manager.

Feel free to get in touch with us and we will be happy to show you a demo on our detailed portal.