Starr Insurance Travel Insurance
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This product has not been claimed by the company yet.
Summary
Starr Insurance TraveLead
If you’re in need of that long-awaited vacation but scared that you might contract COVID-19 abroad, let Starr TraveLead put your mind at ease. With three tiers to choose from — Bronze, Silver and Gold — you have the flexibility of choosing the level of coverage you need. Within each tier of plans, you can also customise your coverage further.
At the Gold tier, you’ll have up to S$100,000 of medical expenses covered if you contract COVID-19. If you’re hospitalised for other ailments aside from COVID-19, there is a cash benefit of up to S$15,000.
If your trip is cancelled due to the diagnosis of COVID-19, you’ll also get coverage of up to S$1,000 for the Gold tier, and up to S$600 at the Silver tier. The Bronze plan does not offer any coverage.
Exclusive Rewards
Enjoy up to S$48 Cash via PayNow
Promotion valid until 31 March 2023
Premium Size: $30 - $99: Receive $10 Cash via PayNow
Premium Size: $100 - $199: Receive $20 Cash via PayNow
Premium Size: $200 and above: Receive $48 Cash via PayNow
- Terms and Conditions. Click here
- Plus, all successful applicants of participating Travel Insurance products will receive a ReboundTAG (worth S$31.90) on top of their respective ongoing promotions. Valid til 12 March 2023. Terms and Conditions. Click here
- This product is also available on our Prudential Lucky Draw of over S$23,000 worth of prizes. 8x Nintendo OLED (each worth S$549), 8x Playstation5 - sold out islandwide (each worth S$799), 8x Dyson Airwrap TM styler (each worth S$859), or 8x Apple iPad (each worth S$685.30)
- Promotion period: 13 February - 30 April 2023
Starr TraveLead Promotion: Enjoy a 35% discount
Promotion Criteria:
- Enjoy a 35% discount PLUS an EXCLUSIVE AGODA promo code by Starr when you apply using the promo code SSVTL35
- Promotion valid until 31 March 2023
Product Page Transparency
- Pays to access additional features
Features & Benefits:
+ Southeast Asia - Brunei Darussalam, Malaysia, Cambodia, Indonesia Laos, Myanmar, Philippines, Thailand, and Vietnam.
+ This is a basic travel insurance that provides Personal Accident and Medical Coverage.
+ (Covid-19) Medical Expenses Coverage of up to $25,000
+ Unlimited emergency medical evacuation and repatriation coverage.
+ Cover for terrorism.
+ Accidental death and disability coverage up to $150,000.
+ Extend to cover amateur hazardous sports, such as hot air ballooning, scuba diving, skiing, etc., no restriction on height or depth.
+ Access additional protection when you add on the trip and baggage coverage riders.
- Major Exclusions - Pre-existing condition, war, suicide, pregnancy, childbirth, professional sport.
- Excludes travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment.
- No coverage for Trip Disruption/ Cancellation.
- No coverage for Loss/ Delay of Bags and Belongings.
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This product has not been claimed by the company yet.
Summary
Starr Insurance TraveLead
If you’re in need of that long-awaited vacation but scared that you might contract COVID-19 abroad, let Starr TraveLead put your mind at ease. With three tiers to choose from — Bronze, Silver and Gold — you have the flexibility of choosing the level of coverage you need. Within each tier of plans, you can also customise your coverage further.
At the Gold tier, you’ll have up to S$100,000 of medical expenses covered if you contract COVID-19. If you’re hospitalised for other ailments aside from COVID-19, there is a cash benefit of up to S$15,000.
If your trip is cancelled due to the diagnosis of COVID-19, you’ll also get coverage of up to S$1,000 for the Gold tier, and up to S$600 at the Silver tier. The Bronze plan does not offer any coverage.
Exclusive Rewards
Enjoy up to S$48 Cash via PayNow
Promotion valid until 31 March 2023
Premium Size: $30 - $99: Receive $10 Cash via PayNow
Premium Size: $100 - $199: Receive $20 Cash via PayNow
Premium Size: $200 and above: Receive $48 Cash via PayNow
- Terms and Conditions. Click here
- Plus, all successful applicants of participating Travel Insurance products will receive a ReboundTAG (worth S$31.90) on top of their respective ongoing promotions. Valid til 12 March 2023. Terms and Conditions. Click here
- This product is also available on our Prudential Lucky Draw of over S$23,000 worth of prizes. 8x Nintendo OLED (each worth S$549), 8x Playstation5 - sold out islandwide (each worth S$799), 8x Dyson Airwrap TM styler (each worth S$859), or 8x Apple iPad (each worth S$685.30)
- Promotion period: 13 February - 30 April 2023
Starr TraveLead Promotion: Enjoy a 35% discount
Promotion Criteria:
- Enjoy a 35% discount PLUS an EXCLUSIVE AGODA promo code by Starr when you apply using the promo code SSVTL35
- Promotion valid until 31 March 2023
Product Page Transparency
- Pays to access additional features
Features & Benefits:
+ Southeast Asia - Brunei Darussalam, Malaysia, Cambodia, Indonesia Laos, Myanmar, Philippines, Thailand, and Vietnam.
+ This is a basic travel insurance that provides Personal Accident and Medical Coverage.
+ (Covid-19) Medical Expenses Coverage of up to $25,000
+ Unlimited emergency medical evacuation and repatriation coverage.
+ Cover for terrorism.
+ Accidental death and disability coverage up to $150,000.
+ Extend to cover amateur hazardous sports, such as hot air ballooning, scuba diving, skiing, etc., no restriction on height or depth.
+ Access additional protection when you add on the trip and baggage coverage riders.
- Major Exclusions - Pre-existing condition, war, suicide, pregnancy, childbirth, professional sport.
- Excludes travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment.
- No coverage for Trip Disruption/ Cancellation.
- No coverage for Loss/ Delay of Bags and Belongings.
Plans (4)
Starr Insurance TraveLead Bronze Plan
$17
PER ADULT (THAILAND, 1 WK)
$200,000
MEDICAL COVERAGE (OVERSEAS)
$5,000
TRIP CANCELLATION
$3,000
LOSS OR DAMAGE OF BAGGAGE
1.0
21 Reviews
Service Rating
Ease of Claim
Claim Duration
Customer Support
Ease of Purchase
Most Helpful
- Posted 24d ago
Purchased
Starr Insurance TraveLead Bronze Plan
[Claims Process] Lousy claim process and was told to provide all receipts of claim but Starr did not reimburse back the claim amount instead only allow a portion of the claim. [Terms and Conditions] Their terms and conditions stated we are allow to submit our claim with receipts due to travel curtailment but they rejected without proper addressing this appeal. It is clearly stated we are entitled to claim but they refuse to acknowledge what's has written clearly in their terms and conditions and only reimburse only a small portion due to travel delay. [Purchase Process] Easy to make purchase and looks cheap to buy online and getting money from us is so easy yet upon making claim from them takes 2 months. Upon chasing their customer service and the claim was processed. Avoid Starr insurance as this is really a suck company. [Hidden terms] No need to even come up with the terms and conditions as it doesn't apply at all, because what we claim will not be processed accordingly. [Customer Service] Lousy service Avoid Starr insurance at all cost0
What are your thoughts? - Posted 02 Mar 2023
Purchased
Starr Insurance TraveLead Bronze Plan
Looks like I m not the only frustrated customer. The claim process takes forever. I seriously doubt if this company is scam …..0
What are your thoughts? - Posted 26 Feb 2023
Purchased
Starr Insurance TraveLead Bronze Plan
Agree with most of the other reviewers, who all agreed that Starr’s customer service is rubbish. Indeed it is. I chased, chased and chased over 2 months to find out what’s happening to my missed connection travel claim, but there was no acknowledgement at all. Save yourself the frustration and pay just slightly more for another travel insurance company.0
What are your thoughts? - Posted 14 Jan 2023
Purchased
Starr Insurance TraveLead Bronze Plan
Took 4 months to clear my insurance claim of $200. In fact, i had to chase them twice. I will return to Etiqah which pays out within a week and rather pay slight more than to suffer this long excruciating wait0
What are your thoughts? - Posted 14 Jan 2023
Purchased
Starr Insurance TraveLead Silver Plan
AVOID. Cheap but better to save yourself the headache in case you have any claim issues since customer service is non existent. Have submitted a claim in Dec and had not received any follow up besides an automated reply0
What are your thoughts? - Posted 12 Jan 2023Submitted travel claim on 2 Dec 2022. Up to date; no news from them. Saw negative reviews here was shocked. Checked with MoneySmart who placed their ad but still no updates. Came down to their office at Capita Green #16-04 and look for Rachel the one that I aliase earlier on but seems that she is not around. Instead; Head of Casualty; Lindy Chan said she will look into my case. She gave me her namecard and said she got meeting. Hm. [Claims Process] [Hidden terms] [Terms and Conditions]
0
What are your thoughts? - Posted 12 Jan 2023
Purchased
Starr Insurance TraveLead Gold Plan
Submitted claim for cancelled flight in August 2022. After 6 months, no response. Still no response despite my repeated requests for a response. I am shocked that this can happen for a Singapore regulated company. Zero customer service. Will have to lodge a complaint with the MAS. Suggest those who have no claims resolution to do the same. Do not recommend this company.0
What are your thoughts? - Posted 09 Jan 2023
Purchased
Starr Insurance TraveLead Silver Plan
[Claims Process] I claimed for a very basic claim for A&E for my son with Gastro - full doctors certs and receipts etc still no money claim was made on 10th Oct and stil waiting on a response from them to even acknowledge anything0
What are your thoughts? - Posted 09 Jan 2023
Purchased
Starr Insurance TraveLead Bronze Plan
Submitted claim a week ago and till now no reply or follow-up at all for a simple medical claim. Do not recommend at all.0
What are your thoughts? - Posted 04 Jan 2023
Purchased
Starr Insurance TraveLead Bronze Plan
Experienced a 24h flight delay with my family in Jun22 and submitted a claim immediately after reaching back in SG. It has been almost 6 months and the claims department has not reached out. Customer service claim to have reached out to the claims department but there is still no response from the claims department. Not sure if it even exists, there was a change in their email address shortly after I submitted the claims. When calling their hotline, it rang for a few times before turning to a system that repeats what you say back to you. Avoid this company at all cost.2
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Plan Tiers Offered by Starr Insurance TraveLead
You'll find three tiers under Starr Insurance TraveLead, including:
- Bronze
- Silver
- Gold
About Starr Insurance
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919.
Today, Starr is one of the world’s fastest growing insurance organisations. Our experienced associates are capable of writing in 124 countries on 6 continents.
Starr International Insurance Singapore Contact
- Hotline: +65 3158 7515
- Email: [email protected]
- Address: Starr International Insurance Singapore Pte. Ltd, 138 Market Street, #16-04, CapitaGreen, Singapore 048946
- Business Hours: Monday to Friday, 9:00am to 12:30pm and 1:30pm to 5:00pm (Closed on Saturdays, Sundays and Public Holidays)
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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Waiting for 4 months no response