Starr Travel Insurance
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Summary
Starr Insurance TraveLead Travel Insurance Review
If you’re in need of that long-awaited vacation but scared that you might contract COVID-19 abroad, let Starr TraveLead Travel Insurance put your mind at ease. With three tiers to choose from — Bronze, Silver and Gold — you have the flexibility of choosing the level of coverage you need. Within each tier of plans, you can also customise your coverage further.
At the Gold tier, you’ll have up to S$100,000 of medical expenses covered if you contract COVID-19. If you’re hospitalised for other ailments aside from COVID-19, there is a cash benefit of up to S$15,000.
If your trip is cancelled due to the diagnosis of COVID-19, you’ll also get coverage of up to S$1,000 for the Gold tier, and up to S$600 at the Silver tier. The Bronze plan does not offer any coverage.
SingSaver's Starr TraveLead Exclusive Promotion: Apply now and get up to 60% off. Valid till 31 January 2026. Also receive the following rewards below:
- Up to S$50 Shopee vouchers. Valid till 31 January 2026. T&Cs apply.
- S$20 Grab vouchers, with minimum spend. Valid till 18 January 2026. T&Cs apply.
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Features & Benefits:
+ Southeast Asia - Brunei Darussalam, Malaysia, Cambodia, Indonesia Laos, Myanmar, Philippines, Thailand, and Vietnam.
+ This is a basic travel insurance that provides Personal Accident and Medical Coverage.
+ (Covid-19) Medical Expenses Coverage of up to $65,000
+ Unlimited emergency medical evacuation and repatriation coverage.
+ Cover for terrorism.
+ Extend to cover amateur hazardous sports, such as hot air ballooning, scuba diving, skiing, etc., no restriction on height or depth.
+ Access additional protection when you add on the trip and baggage coverage riders.
- Major Exclusions - Pre-existing condition, war, suicide, pregnancy, childbirth, professional sport.
- Excludes travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment.
- No coverage for Trip Disruption/ Cancellation.
- No coverage for Loss/ Delay of Bags and Belongings.
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Summary
Starr Insurance TraveLead Travel Insurance Review
If you’re in need of that long-awaited vacation but scared that you might contract COVID-19 abroad, let Starr TraveLead Travel Insurance put your mind at ease. With three tiers to choose from — Bronze, Silver and Gold — you have the flexibility of choosing the level of coverage you need. Within each tier of plans, you can also customise your coverage further.
At the Gold tier, you’ll have up to S$100,000 of medical expenses covered if you contract COVID-19. If you’re hospitalised for other ailments aside from COVID-19, there is a cash benefit of up to S$15,000.
If your trip is cancelled due to the diagnosis of COVID-19, you’ll also get coverage of up to S$1,000 for the Gold tier, and up to S$600 at the Silver tier. The Bronze plan does not offer any coverage.
SingSaver's Starr TraveLead Exclusive Promotion: Apply now and get up to 60% off. Valid till 31 January 2026. Also receive the following rewards below:
- Up to S$50 Shopee vouchers. Valid till 31 January 2026. T&Cs apply.
- S$20 Grab vouchers, with minimum spend. Valid till 18 January 2026. T&Cs apply.
Product Page Transparency
- Pays to access additional features
Features & Benefits:
+ Southeast Asia - Brunei Darussalam, Malaysia, Cambodia, Indonesia Laos, Myanmar, Philippines, Thailand, and Vietnam.
+ This is a basic travel insurance that provides Personal Accident and Medical Coverage.
+ (Covid-19) Medical Expenses Coverage of up to $65,000
+ Unlimited emergency medical evacuation and repatriation coverage.
+ Cover for terrorism.
+ Extend to cover amateur hazardous sports, such as hot air ballooning, scuba diving, skiing, etc., no restriction on height or depth.
+ Access additional protection when you add on the trip and baggage coverage riders.
- Major Exclusions - Pre-existing condition, war, suicide, pregnancy, childbirth, professional sport.
- Excludes travel booked or undertaken against medical advice or for the purpose of obtaining medical treatment.
- No coverage for Trip Disruption/ Cancellation.
- No coverage for Loss/ Delay of Bags and Belongings.
Plans (4)
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Valid till 31 Jan 2026. T&Cs apply.
1.1
53 Reviews
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Posted 11 Apr 2024
Purchased
Starr Insurance TraveLead Gold Plan
Have been buying from Starr since travel resumed after the pandemic. The rate is probably the best in the market, especially after cash back through platforms like money smart. Didn’t check the reviews previously and was happy with everything. We didn’t have to make any claims for all our previous trips. We got really worried when we saw all the negative reviews just before our Northern Europe trip. We bought the highest tier insurance because of all the travel connections involved and also we were driving for the first time in winter. We ended up having to make 3 claims this time - travel misconnection (we missed our flight to Copenhagen due to the late arrival in Heathrow), a handphone lost to theft and damages to our rental vehicle. All 3 claims (submitted at different times) were approved within 1 or 2 business days. They did come back to ask for some information (was our oversight in not including that) but the way it was handled had been very expedient, professional and efficient. Payment was also made very quickly. The entire experience with Starr had been great. We’re now so much more confident in continuing to insure with them. In fact, we already got our travel insurance for our next trip from them. Note: I don’t usually post any reviews when things happened as it should but felt that I needed to do so to share an experience that’s totally different from all the other reviews.0
What are your thoughts?Posted 17d ago
Purchased
Starr Insurance TraveLead Bronze Plan
Tried did a baggage damage claim for my recent flight due to 2 of the wheels of the baggage gave way and broke. Was told that it is due to wear and tear so they cannot approve the claim. And was told to give report from the flight company to prove that the baggage is in good condition prior the flight, who does that? My opinion, they are the cheapest insurance out there now, but do reconsider paying a few bucks more for a better insurance company. Do not buy it after comparing them on some platforms like Mxxxxxxxxt.0
What are your thoughts?Posted 06 Nov 2025
Purchased
Starr Insurance TraveLead Bronze Plan
it's a scam company. Fell ill on on ariival date and they refused to pay. Go for a reputable company next time.0
What are your thoughts?Posted 05 Nov 2025
Purchased
Starr Insurance TraveLead Bronze Plan
Trip curtailment was horrible, Even I have letter from doctor stating us not to continue on the trip due to medical condition, our claim is rejected citing no overnight ward bill in the fine print!0
What are your thoughts?Posted 03 Jul 2025
Purchased
Starr Insurance TraveLead Gold Plan
I bought travel insurance from this company expecting peace of mind in case of unexpected disruptions — like any reasonable traveler would. My Jetstar flight was abruptly cancelled, and I ended up losing my hotel booking and paying extra for a substitute flight. To my shock, the insurer refused to cover anything — not the cancelled flight, not the hotel loss, not the cost of the replacement flight. Apparently, their so-called "trip curtailment" only applies to death or a strike. That’s absurdly narrow for a product marketed as travel insurance. Other insurers charge the same price but offer far broader, more useful coverage. This felt like a complete waste of money and gave me zero protection when I actually needed it. This is not real coverage. It’s fine print trickery. I strongly advise others to read the fine print very carefully or, better yet, choose a different insurer who won’t leave you stranded when things go wrong.0
What are your thoughts?Posted 08 Mar 2025
Purchased
Starr Insurance TraveLead Silver Plan
Don’t buy. Or buy at your own risk. Comes with T&C that basically exclude everything. They entice you with affordable premiums but it covers nothing. Easy to buy, impossible to claim.1
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Posted 03 Jul 2024
Purchased
Starr Insurance TraveLead Bronze Plan
Just called Star cause i injured my knee during my overseas trip and went for acupuncture treatment when I came back. Wanted to know the clam process. I was shocked to find out that as of Dec 2023... they changed their policy and I am only allowed to claim this when I am overseas and not back in Singapore for any duration!! Freaking ridiculous! Its small money but it is the principle of the matter... how to find acupuncture place when you are overseas (esp western countries) and waste time getting such treatments? So the cover is as good as nothing! So buyer beware. I will never buy from Star insurance again!!0
What are your thoughts?Posted 01 Jul 2024
Purchased
Starr Insurance TraveLead Bronze Plan
Bought the Starr travel insurance thru Trip com. Made a claim in April, got an email acknowledgement. Sent email to them several times for an update but no response. Next action will be showing up at their office for an update. Frustrating.0
What are your thoughts?Posted 20 Jun 2024
Purchased
Starr Insurance TraveLead Gold Plan
[Claims Process] Beware of this company they use many terms and conditions to reject a legitimate claim of unable to take flight and trip disruption [Terms and Conditions] Raised up some point in terms and condition that were used to reject claims, and they did not assist. Their hotline was not functioning in Japan. [Hidden terms] Check their google review.0
What are your thoughts?Posted 05 Jun 2024
Purchased
Starr Insurance TraveLead Bronze Plan
Beware of this Starr Travel lead policy. If you want to claim medical expense, you must seek treatment overseas first, else when you return to Singapore, all medical expenses incurred here for the same sickness or injury will not be paid bec the first treatment is not overseas. So technically, if you slip and fall or got in injury at the airport just before your flight, you need to seek treatment there and then. You cannot board and fly back and seek treatment in Changi airport. What a strange requirement.0
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Plan Tiers Offered by Starr Insurance TraveLead Travel Insurance
You'll find three tiers under Starr Insurance TraveLead Travel Insurance, including:
- Bronze
- Silver
- Gold
About Starr Insurance
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919.
Today, Starr is one of the world’s fastest growing insurance organisations. Our experienced associates are capable of writing in 124 countries on 6 continents.
Starr International Insurance Singapore Contact
- Hotline: +65 3158 7515
- Email: [email protected]
- Address: Starr International Insurance Singapore Pte. Ltd, 138 Market Street, #16-04, CapitaGreen, Singapore 048946
- Business Hours: Monday to Friday, 9:00am to 12:30pm and 1:30pm to 5:00pm (Closed on Saturdays, Sundays and Public Holidays)
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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Starr Travel Insurance offers comprehensive coverage for travelers, providing peace of mind with protection against unforeseen events. Whether you’re dealing with trip cancellations, medical emergencies, or lost luggage, Starr ensures that you’re covered. Their plans are tailored to suit various travel needs, making it easier to enjoy your journey without worrying about the unexpected. With responsive customer support, Starr Travel Insurance is a reliable option for safe travels.
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