Hong Leong Travel Protect360 Reviews and Comparison - Seedly
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Hong Leong Travel Protect360

  • Overview
  • Reviews (19)
  • Questions (0)
  • More Details
Travel Insurance/Hong Leong Travel Protect360
Travel Insurance/Hong Leong Travel Protect360
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Plans (3)

Slide 1 of 3
  • Hong Leong Travel Protect Basic Plan

    $39

    PER ADULT (THAILAND, 1 WK)

    $150,000

    MEDICAL COVERAGE (OVERSEAS)

    $5,000

    TRIP CANCELLATION

    $3,000

    LOSS OR DAMAGE OF BAGGAGE

  • Hong Leong Travel Protect Enhanced Plan

    $50

    PER ADULT (THAILAND, 1 WK)

    $250,000

    MEDICAL COVERAGE (OVERSEAS)

    $7,000

    TRIP CANCELLATION

    $5,000

    LOSS OR DAMAGE OF BAGGAGE

  • Hong Leong Travel Protect Superior Plan

    $64

    PER ADULT (THAILAND, 1 WK)

    $500,000

    MEDICAL COVERAGE (OVERSEAS)

    $12,000

    TRIP CANCELLATION

    $7,000

    LOSS OR DAMAGE OF BAGGAGE

Hong Leong Travel Protect Basic Plan

$39

PER ADULT (THAILAND, 1 WK)

$150,000

MEDICAL COVERAGE (OVERSEAS)

$5,000

TRIP CANCELLATION

$3,000

LOSS OR DAMAGE OF BAGGAGE

Details

Hong Leong Travel Protect360 Travel Insurance Review 2020

Here is a quick overview of what's covered under Hong Leong Travel Insurance:

  • Overseas medical expenses
  • Medical expenses in Singapore
  • Baggage delay
  • Trip cancellation
  • Travel Delay coverage
  • Loss/Damage of personal documents
  • Emergency phone charges
  • Rental car excess benefit
  • If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase.
Read More about Hong Leong Travel Protect360
Reviews (19)

2.5

19 Reviews

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  • Updated on 25 Sep 2020

    Purchased

    Hong Leong Travel Protect Basic Plan

    Very very Bad experience. Take their own sweet time to ask questions and did not do thorough checks for claims. Take months and have not settle yet. Staff only try to use dates and contract unclaimable conditions to close case. In my view is not professional at all. Not recommended
    0 comments
    0
    Post
  • Updated on 24 Aug 2020

    Purchased

    Hong Leong Travel Protect Basic Plan

    Have traveled to almost 60 countries over the last 10 years. Initial years, I always goes for the cheapest (whomever insurer eg. Company M, Company N etc..) until probably 4 years back when I chance upon HLAS, I have been a loyal customer ever since. Except for once when I’m uncertain of they covers Cuba therefore I went with Company G. From pricing to purchasing, everything is really fuss free and no frills. However, unfortunately for my cases with HLAS, I seems to be a loss making customer for them. As I always encountered with delayed baggages. Which resulted them in paying out to me (lose making business for me). Sorry HLAS, I don’t wish to have my baggage delayed for 2-3 times either. But overall for the benefit of the future potential consumer, it’s worth considering HLAS travel insurance. Reason is simple. Pricing + easy to purchase + often with huge discount (sometimes up to 55%-60%). Although other insurers headline publishes the same percentages discount, but works out that HLAS is still better in terms of pricing. Plus the final fact that claiming is fuss free. Worth exploring fellow travellers!
    0 comments
    0
    Post
  • Updated on 07 Aug 2020

    Purchased

    Hong Leong Travel Protect Enhanced Plan

    Be warned if you wanted to buy HL annual travel plan. Their plan is automatically renewed without prior notice after first year and there is no such information clearly mentioned on the online sign up page. The auto renewal clause is hidden in the fine print contract that nobody read. If you have no plan to join HL continuously my advice is to stay away!!! MSIG, Allianz did not have such annual policy auto renewal practice - in which I used them before.
    0 comments
    0
    Post
  • Updated on 20 May 2020

    Purchased

    Hong Leong Travel Protect Basic Plan

    [Claims Process] [Customer Service] Ease of claim: i would give zero stars if I can. Almost 3 months and the customer service officer just emailed me to ask what is it I am claiming for, despite all the documentation I given. Also in the invoive/receipt from Germany I am claiming the amount written in Euro and she said it's SGD!
    0 comments
    0
    Post
  • Updated on 17 Mar 2020

    Purchased

    Hong Leong Travel Protect Basic Plan

    [Claims Process]It is close to impossible to get a claim from HL. Bad experience even for a simple flight delay claim. And it takes months before they come back to you.
    0 comments
    0
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Hong Leong Travel Protect360

Hong Leong Travel Insurance

Hong Leong mainly provides travel insurance for Individuals or for families.

  • Individual: For one pax
  • Families: For two adults and their children(up to 4 children). Hong Leong Travel Insurance defines a child as anyone 21 years or younger. Up to 25 years old if the child is a full-time student in a recognised institute of higher learning

Hong Leong Travel Insurance also offers several types of travel insurance options - a single trip or a frequent traveller (Annual Unlimited).

Plan Tiers offered by Hong Leong Protect360

Hong Leong Travel Insurance offers 3 tiers of insurance coverage - Basic, Enhanced and Superior.

Here's a summary of the different plans:

What You'll Get

Plan Type: Basic

Plan Type: Enhanced

Plan Type: Superior

Overseas Medical Expenses (Adult <70 years old)

$150,000

$250,000

$500,000

Medical Expenses in Singapore (Adult <70 years old)

$10,000

$15,000

$20,000

Accidental Death and Permanent Disability

$200,000

$250,000

$300,000

Baggage Delay ($100 for every 6 hours)

$1,000

$1,000

$1,000

Loss of Deposit or Cancellation of Trip

$5,000

$7,000

$12,000

Travel Delay ($100 for every 6 hours)

$1,000

$1,000

$1,000

Flight Diversion ($100 for every 6 hours)

$1,000

$1,000

$1,000

Insolvency of Travel Agency

$2,000

$3,000

$4,000

Rental Car Excess

$500

$750

$1000

Hong Leong Travel Insurance

What Countries Does Hong Leong Travel Insurance Cover?

  • ASEAN countries: Brunei, Cambodia, Indonesia, Laos, East & West Malaysia, Myanmar, Philippines, Thailand and Vietnam
  • Asia: ASEAN countries and Australia, China (Excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan
  • Worldwide: Asia, ASEAN countries and Worldwide excluding Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria

Which Travel Insurance To Buy?

It ultimately depends on the length of trip, location and number of people you are going with.

Click here to find out what to look out for when buying travel insurance. From there, you can compare options for the best travel insurance in Singapore to find out which is best for you and your family.

Additional Things To Know About Hong Leong Travel Insurance

  • If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase.
  • The maximum amount cover for any single trip is 182 days
  • Hong Leong Travel Protect360 does not cover any pregnancy-related issues
  • You can submit your claim form online 30 days within the insured incident
  • Document loss or have any form of damage have to be photographed as evidence in order to obtain the claim
  • For any accidents - whether personal accidents or motor accidents - you must present medical report in order to file for the claim
  • In their terms and conditions, for any loss of money, there should be a police report made within 24 hours
  • Hong Leong Travel Insurance claims to be the best travel insurance in Singapore from the fact that it provides immediate-post journey medical coverage
  • Proof of travel pass such as original boarding pass, air tickets and passport (documents) should be provided during the claim
  • They update their promotional products frequently so it is good to check it again every now or then

About Hong Leong Travel Protect360

Hong Leong Travel Protect360 sits under HL Assurance, a member of Heong Leong Group, a corporation with diverse businesses in banking and financial services, manufacturing and distribution, property development and investments. In itself, HL Assurance is a licensed general direct insurer and member of the General Insurance Association in Singapore. HL Assurance has a strong global network in Hong Kong and Kuala Lumpur, Malaysia.

Contact Info

  • Main Office: +65 6702 0202
  • 24-Hour emergency assistance services hotline: +65 6922 6009
  • Email: [email protected]
  • Address: 11 Keppel Road, #11-01 ABI Plaza Singapore 089057