facebookHong Leong Travel Protect360 Travel Insurance Ratings Dec 2024

Hong Leong Travel Protect360 Travel Insurance

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Summary

Hong Leong Travel Protect360 Travel Insurance Review

Here is a quick overview of what's covered under Hong Leong Travel Insurance:

  • Overseas medical expenses
  • Medical expenses in Singapore
  • Baggage delay
  • Trip cancellation
  • Travel Delay coverage
  • Loss/Damage of personal documents
  • Emergency phone charges
  • Rental car excess benefit
  • If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase.

HL Assurance Travel Insurance Promotion: Get 50% off Single Trip and Annual Trip when you apply now. Valid till 2 January 2024. T&Cs apply. 

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Summary

Hong Leong Travel Protect360 Travel Insurance Review

Here is a quick overview of what's covered under Hong Leong Travel Insurance:

  • Overseas medical expenses
  • Medical expenses in Singapore
  • Baggage delay
  • Trip cancellation
  • Travel Delay coverage
  • Loss/Damage of personal documents
  • Emergency phone charges
  • Rental car excess benefit
  • If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase.

HL Assurance Travel Insurance Promotion: Get 50% off Single Trip and Annual Trip when you apply now. Valid till 2 January 2024. T&Cs apply. 

...see more

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Reviews (31)

2.0

31 Reviews

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20

Service Rating

Claim Duration

1.2

Customer Support

1.4

Ease of Purchase

3.6

Ease of Claim

1.5

      24 Aug 2020

      Purchased

      Hong Leong Travel Protect Basic Plan

      Have traveled to almost 60 countries over the last 10 years. Initial years, I always goes for the cheapest (whomever insurer eg. Company M, Company N etc..) until probably 4 years back when I chance upon HLAS, I have been a loyal customer ever since. Except for once when I’m uncertain of they covers Cuba therefore I went with Company G. From pricing to purchasing, everything is really fuss free and no frills. However, unfortunately for my cases with HLAS, I seems to be a loss making customer for them. As I always encountered with delayed baggages. Which resulted them in paying out to me (lose making business for me). Sorry HLAS, I don’t wish to have my baggage delayed for 2-3 times either. But overall for the benefit of the future potential consumer, it’s worth considering HLAS travel insurance. Reason is simple. Pricing + easy to purchase + often with huge discount (sometimes up to 55%-60%). Although other insurers headline publishes the same percentages discount, but works out that HLAS is still better in terms of pricing. Plus the final fact that claiming is fuss free. Worth exploring fellow travellers!

      0

      What are your thoughts?

      Posted 19 Sep 2019

      With Travel Protect360, you can be ready for all your adventures and travel with peace of mind.Enjoy Hassle-free Post-Journey Medical Claims

      0

      What are your thoughts?

      11 Jun 2018

      Brought from HL a few years back and had to claim for overseas hospitalization. Staff was helpful and process was easy! Remember that the reimbursement came quickly, within 2 weeks. Would definitely recommend if the price difference from other plans isn't that huge.

      0

      What are your thoughts?

      13 Mar 2018

      Just would like to emphasize on the importance of Travel insurance especially when you've spent thousands on tour packages. In light of the most recent case, konsortium closing down, many were affected and many could have covered the unexpected loss with comprehensive coverage travel insurance. Also remember to know what you're being covered when you buy. (:

      0

      What are your thoughts?

      Posted 30 Aug 2023

      Purchased

      Hong Leong Travel Protect Enhanced Plan

      Hong Leong sends a promo code for 5% off on the next travel insurance policy purchase if there are no claims on the previous policy.

      0

      What are your thoughts?

      Posted 01 Jul 2019

      Got my payout 2 months after filing a claim on travel delay (6 hours). Helpful service. Price is reasonable.

      0

      What are your thoughts?

      09 Jun 2018

      4 stars because i've bought it with ease and great price. online platform seems very straightforward, and you can see them literally everywhere in the social media. the best part, i get to reserve the Changi WiFi toggle for the first time! buying HL travel insurance definitely gives me the advantage in booking 1. the missing 1 star because i have not claimed before to truly say that this is an EXCELLENT product. TBC

      0

      What are your thoughts?

      04 Mar 2020

      Purchased

      Hong Leong Travel Protect Enhanced Plan

      [Claims Process] Super long claim process (about 4+ months) and had to keep email-ing them to check for updates. [Purchase Process] Easy to purchase, just need to apply online. Price was great also esp when they have 60% discounts. Bought the enhanced plan for about $20 i think (can't really remember the price) and claimed close to $70 for an ear infection I had gotten during my Japan trip. [Overall] Cheap travel insurance plan but be prepared to wait for super long for the claims to be processed.

      0

      What are your thoughts?

      11 Jun 2018

      Bought Hong Leong travel insurance once it was the cheapest travel insurance listed on Gobear at that point of time. Did not have to claim anything (fortunately!) but i wouldn't mind getting travel insurance from them again.

      0

      What are your thoughts?

      03 Apr 2018

      If you read the fine print, there are a lot of exclusions that cannot be claimed. Compared to other insurances, it is definitely cheaper but at same time you are exposed to more risks of not getting any money after incident. I personally will not recommend this plan after trying last year. After a 8 h flight delay and 23 h baggage delay, I was not able to claim a single cent due to the amount of criteria to satisfy in their fine print.

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    Discussions (0)

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      Hong Leong Travel Protect360 Travel Insurance

      Hong Leong Travel Insurance

      Hong Leong mainly provides travel insurance for Individuals or for families.

      • Individual: For one pax
      • Families: For two adults and their children(up to 4 children). Hong Leong Travel Insurance defines a child as anyone 21 years or younger. Up to 25 years old if the child is a full-time student in a recognised institute of higher learning

      Hong Leong Travel Insurance also offers several types of travel insurance options - a single trip or a frequent traveller (Annual Unlimited).

      Plan Tiers offered by Hong Leong Travel Protect360 Travel Insurance

      Hong Leong Travel Insurance offers 3 tiers of insurance coverage - Basic, Enhanced, Superior and Premier.

      Here's a summary of the different plans:

      What You'll Get

      Plan Type: Basic

      Plan Type: Enhanced

      Plan Type: Superior

      Plan Type: Premier

      Overseas Medical Expenses (Adult <70 years old)

      $150,000

      $250,000

      $500,000

      $750,000

      Medical Expenses in Singapore (Adult <70 years old)

      $50,000

      $50,000

      $100,000

      $100,000

      Accidental Death and Permanent Disability

      $200,000

      $250,000

      $300,000

      $350,000

      Baggage Delay ($100 for every 6 hours)

      $800

      $1,000

      $1,200

      $1,500

      Loss of Deposit or Cancellation of Trip

      $5,000

      $7,000

      $12,000

      $15,000

      Travel Delay ($100 for every 6 hours)

      $1,000

      $1,000

      $1,000

      $1,000

      Flight Diversion ($100 for every 6 hours)

      $1,000

      $1,000

      $1,000

      $1,000

      Insolvency of Travel Agency

      NA

      $1,000

      $2,000

      $3,000

      Rental Car Excess

      $500

      $750

      $1,000

      $1,250

      Hong Leong Travel Insurance

      What Countries Does Hong Leong TravelProtect360 Travel Insurance Cover?

      • ASEAN countries: Brunei, Cambodia, Indonesia, Laos, East & West Malaysia, Myanmar, Philippines, Thailand and Vietnam
      • Asia: ASEAN countries and Australia, China (Excluding Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan
      • Worldwide: Asia, ASEAN countries and Worldwide excluding Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan and Syria

      Which Travel Insurance To Buy?

      It ultimately depends on the length of trip, location and number of people you are going with.

      Click here to find out what to look out for when buying travel insurance. From there, you can compare options for the best travel insurance in Singapore to find out which is best for you and your family.

      Additional Things To Know About Hong Leong Travel Protect360 Travel Insurance

      • If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase.
      • The maximum amount cover for any single trip is 182 days
      • Hong Leong Travel Protect360 Travel Insurance does not cover any pregnancy-related issues
      • You can submit your claim form online 30 days within the insured incident
      • Document loss or have any form of damage have to be photographed as evidence in order to obtain the claim
      • For any accidents - whether personal accidents or motor accidents - you must present medical report in order to file for the claim
      • In their terms and conditions, for any loss of money, there should be a police report made within 24 hours
      • Hong Leong Travel Insurance claims to be the best travel insurance in Singapore from the fact that it provides immediate-post journey medical coverage
      • Proof of travel pass such as original boarding pass, air tickets and passport (documents) should be provided during the claim
      • They update their promotional products frequently so it is good to check it again every now or then

      About Hong Leong Travel Protect360 Travel Insurance

      Hong Leong Travel Protect360 sits under HL Assurance, a member of Heong Leong Group, a corporation with diverse businesses in banking and financial services, manufacturing and distribution, property development and investments. In itself, HL Assurance is a licensed general direct insurer and member of the General Insurance Association in Singapore. HL Assurance has a strong global network in Hong Kong and Kuala Lumpur, Malaysia.

      Contact Info

      • Main Office: +65 6702 0202
      • 24-Hour emergency assistance services hotline: +65 6922 6009
      • Address: 11 Keppel Road, #11-01 ABI Plaza Singapore 089057

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.

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