ePROTECT travel / Tiq Travel Reviews and Comparison - Seedly
 

ePROTECT travel / Tiq Travel

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  • Reviews (123)
  • Questions (0)
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Travel Insurance/ ePROTECT travel / Tiq Travel

Plans (3)

Slide 1 of 3
  • Tiq Travel Entry Plan

    $39
    PER ADULT (THAILAND, 1 WK)
    $200,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $2,000
    LOSS OR DAMAGE OF BAGGAGE
    55% off single trip (non pre-ex only) plans valid until 31 Jan 2020 using promo code "TRAVEL2020".
  • Tiq Travel Savvy Plan

    $54
    PER ADULT (THAILAND, 1 WK)
    $500,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $2,000
    LOSS OR DAMAGE OF BAGGAGE
    55% off single trip (non pre-ex only) plans valid until 31 Jan 2020 using promo code "TRAVEL2020".
  • Tiq Travel Luxury Plan

    $72
    PER ADULT (THAILAND, 1 WK)
    $1,000,000
    MEDICAL COVERAGE (OVERSEAS)
    $10,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE
    55% off single trip (non pre-ex only) plans valid until 31 Jan 2020 using promo code "TRAVEL2020".

    Tiq Travel Entry Plan

    $39
    PER ADULT (THAILAND, 1 WK)
    $200,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $2,000
    LOSS OR DAMAGE OF BAGGAGE
    55% off single trip (non pre-ex only) plans valid until 31 Jan 2020 using promo code "TRAVEL2020".

Details

About Tiq Travel Insurance by Etiqa

Tiq sits under Etiqa Insurance, which was incepted in Singapore in 1961. The company is jointly owned by international banking group Maybank and insurance group Ageas. Collectively, the joint venture company - Maybank Ageas Holdings Berhad - has served some 55 million customers worldwide.

Etiqa has been the the official assurer for the Housing Development Board (HDB) Fire Insurance Scheme since 2009.

In March 2018, Etiqa was awarded the Emerging 1,000 Companies by the Singapore 1000 (S1000), which ranks homegrown companies based on their financial performance. It also holds a Marketing Initiative of the Year Award 2019.

Read More about ePROTECT travel / Tiq Travel
Reviews (123)

4.7

123 Reviews

  • 5
    93
  • 4
    25
  • 3
    3
  • 2
    1
  • 1
    1

Read Review About...

claim process

travel insurance

fuss free

etiqa eprotect

flight delay

customer service

highly recommend

easy claim

medical claim

purchase travel

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  • Updated 4w ago

    Purchased

    Tiq Travel Entry Plan

    I bought the travel insurance in June 2019 for a hiking trip to Taiwan. I chose it because it had more coverage for adventurous activities, while my friends bought another insurance instead. Our flight back to SG was delayed by 2 days because of a strike, and the claiming process for our flight delay was really easy and almost immediate. The customer service also responded promptly and clearly to any questions that I had. (Contacted them to confirm what I had to do in order to claim money back) However, I would give it a 3 because the amount I got back for flight delay was less than my friends. Etiqa's coverage is good for adventurous activities, but if you're looking to cover other aspects of travelling then I think there are better ones out there. Also, I'm not sure if they've fixed it but somehow their website doesn't work well on Mac. The buttons weren't clickable, but everything was fine on Windows.
    0 comments
    1
  • Posted 4w ago

    Purchased

    Tiq Travel Savvy Plan

    Very easy to buy and claim. The claim process will take roughly 1 week after you submit. Everything can be done on their website. recommended.
    0 comments
    0
  • Posted on 15 Dec 2019

    Purchased

    Tiq Travel Entry Plan

    Easy to purchase and very easy claiming process. They tracked your flight details and they will process the claim automatically if there is a delay
    0 comments
    0
  • Posted on 12 Dec 2019

    Purchased

    Tiq Travel Luxury Plan

    i bought the annual insurance last sep 2019 before i went for my trip. the claims are really fast and i am talking about hours in claim processing. I sent in my invoice at 1pm and the money was cashed in at 4pm!!! also, customer service is pretty fats in responding as well!!! of coz i did a lot of the things in app as to online i can’t comment.
    0 comments
    0
  • Posted on 04 Dec 2019

    Purchased

    Tiq Travel Entry Plan

    Decent rates and easy application! Haven't raised any claims but have read responses that it is fast
    0 comments
    0
Questions (0)

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Who Does Tiq Travel Insurance Cover?

If you're a first-time customer to Etiqa Singapore, you might be happy to know the Seedly readers have (mostly) raved about its travel insurance plans - but we'll leave you to peruse the reviews and draw your judgment.

The Etiqa Travel Insurance-owned company offers plans for the following types of travellers:

  • Individuals
  • Married couples
  • Families (of up to 6 adults)
  • Groups (up to 10 pax)

What Types of Travel Insurance Plans Are Offered?

You'll find two plans for your picking: Non Pre-Ex Plans (under which Entry, Savvy and Luxury fall), and Pre-Ex Plans.

What Are Some Benefits of Tiq Travel Insurance?

Here's an overview of what the plans offer - although coverage varies depending on your age, length of travel and premium type.

  • Automated flight delay monitoring (in real time) upon three hours of consecutive flight delay
  • Covers pre-existing medical conditions (only for Pre-Ex Plans)
  • Immediate travel payouts to eWallet Encash via PayNow
  • 24/7 emergency hotline
  • Family-friendly; covers senior citizens up to 80 years old
  • Bankruptcy of travel agent

Optional Add-Ons

There're all kinds of things you can include coverage for. The below amounts indicate the maximum coverage, assuming you opt for the Non-Pre Ex (Luxury) Plan.

  • Child education (max $3,000 per child; up to $15,000)
  • Rental car excess (max $1,000)
  • Pet hotel (max $1,000; $50 for every six hours)
  • Sports equipment (max $4,000)

Plan Tiers, Prices and Promo Codes

If you're wondering about discounts, the Etiqa promo code "TEIF" offers 5% off all insurance plans for travel, home and your private car.

Travel insurance premiums vary; you'll have to request a quote through the official Tiq website. As an example, though, here's roughly how much a Non Pre-Ex Plan (Entry) would cost:

  • 1 week ASEAN countries: From $19
  • 1 week Asian countries: $23.65
  • 1 week Global: $35.75 

Here's a further breakdown of what's offered under the Pre-Ex and Non Pre-Ex Plans.

Benefits

Coverage Amount

Daily Hospitalisation

Up to $20,000

Overseas Medical Expenses

Up to $150,000

Emergency Medical Evacuation and Repatriation

Up to $250,000

Pre-Ex Plan Benefits

Benefits

Entry

Savvy

Luxury

Personal Accidents (Accidental Death and Permanent Disability)

$50,000 (child); $150,000 (adults below 70 years old); $30,000 (70 to 80 years old)

$100,000 (child); $40,000 (adults below 70 years old); $300,000 (70 to 80 years old)

$200,000 (child); $500,000 (adults below 70 years old); $50,000 (70 to 80 years old)

Medical Expenses Incurred Overseas

$75,000 (child); $200,000 (adults below 70 years old); $30,000 (70 to 80 years old)

$150,000 (child); $500,000 (adults below 70 years old); $50,000 (70 to 80 years old)

$250,000 (child); $1,000,000 (adults below 70 years old); $75,000 (70 to 80 years old)

Trip Cancellation and Loss of Deposit

$5,000

$5,000

$10,000

Bankruptcy of Travel Agent

$1,000

$1,000

$3,000

Flight Overbooking

$100

$100

$100

Travel Postponement

$500

$500

$1,000

Personal Liability

$250,000

$500,000

$750,000

Non Pre-Ex Plans

Additional Things to Know About Tiq Travel Insurance by Etiqa

  • Claims can be made online via TiqConnect
  • Tiq defines a child as anyone 18 years or younger- or, for full-time students in a recognised institute of higher learning, up to 25 years old.
  • Tiq Travel Insurance is available for anyone up to the age of 80, with reduced coverage for personal accidents, medical expenses (whether incurred in Singapore or overseas) and in the event of acts of terrorism.
  • Transit travellers (i.e. those that are not Singapore residents) are also eligible for plans including the Group, Family and Married Couples Plans - so long as the policy owner is Singaporean.
  • Pre-Ex and Non Pre-Ex Plans can be combined for single trips only, so long as the trip does not exceed 30 days.

Tiq Travel Insurance Contact Info

  • Main Office: +65 6887 8777
  • WhatsApp: +65 8677 9780 (Mon to Fri, 8.45am to 5.30pm)
  • Email: [email protected]
  • Address: TIQ Travel Insurance, 16 Raffles Quay, #01-04A Hong Leong Building, Singapore 048581