ePROTECT travel / Tiq Travel Reviews and Comparison - Seedly
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ePROTECT travel / Tiq Travel

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  • Reviews (166)
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Travel Insurance/ePROTECT travel / Tiq Travel
Travel Insurance/ePROTECT travel / Tiq Travel

USER RATINGS

Ease of Claim

4.7

Claim Duration

4.5

Customer Support

4.6

Ease of Purchase

4.9

Details

Tiq Travel Insurance Review 2020

Here's an overview of what the plans offer - although coverage varies depending on your age, length of travel and premium type.

  • Automated flight delay monitoring (in real time) upon three hours of consecutive flight delay
  • Covers pre-existing medical conditions (only for Pre-Ex Plans)
  • Immediate travel payouts to eWallet Encash via PayNow
  • 24/7 emergency hotline
  • Family-friendly; covers senior citizens up to 80 years old
  • Bankruptcy of travel agent

Read More about ePROTECT travel / Tiq Travel
Reviews (166)

4.7

166 Reviews

  • 5
    128
  • 4
    30
  • 3
    6
  • 2
    1
  • 1
    1

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Been my go to plans in last 3 years as it offers better value compared to 5 other insurers reviewed. Great experience with their online customer service support that offered live agent to answer questions which was the main reason for completing the sales on the spot. Highly recommended
    0 comments
    0
  • [Purchase Process] Easy to purchase, and love the after service with reminder SMSes on the flight details and welcome home messages post-travel. Definitely will repurchase with Etiqa again.
    0 comments
    1
  • Updated on 08 Jun 2020
    Easy to purchase online and sometimes have discounts. Claim submitted was relatively quick to be processed.
    0 comments
    0
  • Updated on 08 Jun 2020
    One of the easiest to purchase a travel insurance. And the cheapest too. Customer service is efficient and helpful when we had to make a claim. Thank you
    0 comments
    0
  • Updated on 02 May 2020
    I made a claim for medical expenses incurred after I returned to Singapore. The process was simple and hassle free. In the end it was approved within 1 day & by the 2nd day I was able to encash the payment to my bank account. Everything went super smoothly. Fantastic job! The use of updated technology to aid user is highly recommended. Doing away with manual work and physical paper also enhanced customer experience.
    1 comment
    0
    Simon Chan
    Simon Chan

    02 May 2020

    This efficient process was greatly appreciated many months later as I submitted another claim with Great Eastern Life. Their process was less attractive and tedious. Makes me wonder why they cannot be like Tiq
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What Does Tiq Travel Insurance Cover?

If you're a first-time customer to Etiqa Singapore, you might be happy to know the Seedly readers have (mostly) raved about its travel insurance plans - but we'll leave you to peruse the reviews and draw your judgment.

The Etiqa Travel Insurance-owned company offers plans for the following types of travellers:

  • Individuals
  • Married couples
  • Families (of up to 6 adults)
  • Groups (up to 10 pax)

What Types of Travel Insurance Plans Are Offered?

You'll find two plans for your picking:

  • Non Pre-Ex Plans (under which Entry, Savvy and Luxury fall),
  • and Pre-Ex Plans.

What Are Some Benefits of Tiq Travel Insurance?

Here's an overview of what the plans offer - although coverage varies depending on your age, length of travel and premium type.

  • Automated flight delay monitoring (in real time) upon three hours of consecutive flight delay
  • Covers pre-existing medical conditions (only for Pre-Ex Plans)
  • Immediate travel payouts to eWallet Encash via PayNow
  • 24/7 emergency hotline
  • Family-friendly; covers senior citizens up to 80 years old
  • Bankruptcy of travel agent

Optional Add-Ons

There're all kinds of things you can include coverage for. The below amounts indicate the maximum coverage, assuming you opt for the Non-Pre Ex (Luxury) Plan.

  • Child education (max $3,000 per child; up to $15,000)
  • Rental car excess (max $1,000)
  • Pet hotel (max $1,000; $50 for every six hours)
  • Sports equipment (max $4,000)

Plan Tiers, Prices and Promo Codes

If you're wondering about discounts, the Etiqa promo code "TEIF" offers 5% off all insurance plans for travel, home and your private car.

Travel insurance premiums vary; you'll have to request a quote through the official Tiq website. As an example, though, here's roughly how much a Non Pre-Ex Plan (Entry) would cost:

  • 1 week ASEAN countries: From $19
  • 1 week Asian countries: $23.65
  • 1 week Global: $35.75 

Here's a further breakdown of what's offered under the Pre-Ex and Non Pre-Ex Plans.

Benefits

Coverage Amount

Daily Hospitalisation

Up to $20,000

Overseas Medical Expenses

Up to $150,000

Emergency Medical Evacuation and Repatriation

Up to $250,000

Pre-Ex Plan Benefits

Benefits

Entry

Savvy

Luxury

Personal Accidents (Accidental Death and Permanent Disability)

$50,000 (child); $150,000 (adults below 70 years old); $30,000 (70 to 80 years old)

$100,000 (child); $40,000 (adults below 70 years old); $300,000 (70 to 80 years old)

$200,000 (child); $500,000 (adults below 70 years old); $50,000 (70 to 80 years old)

Medical Expenses Incurred Overseas

$75,000 (child); $200,000 (adults below 70 years old); $30,000 (70 to 80 years old)

$150,000 (child); $500,000 (adults below 70 years old); $50,000 (70 to 80 years old)

$250,000 (child); $1,000,000 (adults below 70 years old); $75,000 (70 to 80 years old)

Trip Cancellation and Loss of Deposit

$5,000

$5,000

$10,000

Bankruptcy of Travel Agent

$1,000

$1,000

$3,000

Flight Overbooking

$100

$100

$100

Travel Postponement

$500

$500

$1,000

Personal Liability

$250,000

$500,000

$750,000

Non Pre-Ex Plans

Additional Things to Know About Tiq Travel Insurance by Etiqa

  • Claims can be made online via TiqConnect
  • Tiq defines a child as anyone 18 years or younger- or, for full-time students in a recognised institute of higher learning, up to 25 years old.
  • Tiq Travel Insurance is available for anyone up to the age of 80, with reduced coverage for personal accidents, medical expenses (whether incurred in Singapore or overseas) and in the event of acts of terrorism.
  • Transit travellers (i.e. those that are not Singapore residents) are also eligible for plans including the Group, Family and Married Couples Plans - so long as the policy owner is Singaporean.
  • Pre-Ex and Non Pre-Ex Plans can be combined for single trips only, so long as the trip does not exceed 30 days.

Tiq Travel Insurance Contact Info

  • Main Office: +65 6887 8777
  • WhatsApp: +65 8677 9780 (Mon to Fri, 8.45am to 5.30pm)
  • Email: [email protected]
  • Address: TIQ Travel Insurance, 16 Raffles Quay, #01-04A Hong Leong Building, Singapore 048581

About Tiq Travel Insurance by Etiqa

Tiq sits under Etiqa Insurance, which was incepted in Singapore in 1961. The company is jointly owned by international banking group Maybank and insurance group Ageas. Collectively, the joint venture company - Maybank Ageas Holdings Berhad - has served some 55 million customers worldwide.

Etiqa has been the the official assurer for the Housing Development Board (HDB) Fire Insurance Scheme since 2009.

In March 2018, Etiqa was awarded the Emerging 1,000 Companies by the Singapore 1000 (S1000), which ranks homegrown companies based on their financial performance. It also holds a Marketing Initiative of the Year Award 2019.