AVIVA Travel Insurance Reviews and Comparison - Seedly
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AVIVA Travel Insurance

  • Overview
  • Reviews (49)
  • Questions (0)
  • More Details
Travel Insurance/AVIVA Travel Insurance
Travel Insurance/AVIVA Travel Insurance

USER RATINGS

Ease of Claim

4.4

Claim Duration

4.2

Customer Support

4.4

Ease of Purchase

4.7

Plans (3)

Slide 1 of 3
  • AVIVA Travel Lite Plan

    $22.21
    PER ADULT (THAILAND, 1 WK)
    $250,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE
  • AVIVA Travel Plus Plan

    $30.92
    PER ADULT (THAILAND, 1 WK)
    $2,000,000
    MEDICAL COVERAGE (OVERSEAS)
    $15,000
    TRIP CANCELLATION
    $5,000
    LOSS OR DAMAGE OF BAGGAGE
  • AVIVA Travel Prestige Plan

    $43.09
    PER ADULT (THAILAND, 1 WK)
    Unlimited
    MEDICAL COVERAGE (OVERSEAS)
    $20,000
    TRIP CANCELLATION
    $8,000
    LOSS OR DAMAGE OF BAGGAGE

    AVIVA Travel Lite Plan

    $22.21
    PER ADULT (THAILAND, 1 WK)
    $250,000
    MEDICAL COVERAGE (OVERSEAS)
    $5,000
    TRIP CANCELLATION
    $3,000
    LOSS OR DAMAGE OF BAGGAGE

Details

AVIVA Travel Insurance Review 2020

Here's an overview of what's covered under AVIVA Travel Insurance as well as add-on options to suit your travelling needs.

  • Coverage for overseas medical expenses
  • Rental vehicle excess coverage
  • Loss or damage of baggage coverage
  • Accidental death and disability coverage
  • Personal liability
  • Trip cancellation coverage
  • Personal accident coverage

Read More about AVIVA Travel Insurance
Reviews (49)

4.4

49 Reviews

  • 5
    33
  • 4
    11
  • 3
    1
  • 2
    0
  • 1
    4

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 2w ago

    Purchased

    AVIVA Travel Plus Plan

    DO NOT TRUST AVIVA FOR TRAVEL INSURANCE. bought my Travel Insurance on 06-Feb-2020. On the date that i bought, there was NO mention of COVID anywhere on their website. I went ahead to buy their premium plan which includes a 50% claim for trip cancellation for ANY REASON. subsequently, as countries went into lockdown, Aviva BACKDATED their policy and nullified all travel insurance policies bought before 20-jan-2020. which idiot would buy a travel insurance if they knew their plans were already nullified? this backdating is bullying the customer. I wrote into Claim agents and subsequently appealed. Aviva told me to go to FIDReC. [Claims Process] [Hidden terms] [Terms and Conditions]
    0 comments
    0
  • Updated 2w ago

    Purchased

    AVIVA Travel Plus Plan

    [Claims Process] I am disappointed with the claim process. I had purchase this quite often due to I have an 30% discount. However, I lose the receipt of the product & I bought it years ago due to this they denied my claim. Because of this, I have to spend own hard cash to made the repair.
    0 comments
    0
  • Updated 4w ago

    Purchased

    AVIVA Travel Plus Plan

    Their customer service is great , they will call you back to check and update you your claims , Like their trip cancellation claim clause too
    0 comments
    0
  • Updated on 08 Apr 2020

    Purchased

    AVIVA Travel Plus Plan

    Loved the ease and seamless experience of purchasing the travel insurance online which was settled in a matter of minutes. The policy and everything were subsequently sent to your email address which was hassle free and for easy retrieval in future if needed (touchwood). Have not made any claims from Aviva yet so I am unable to comment on that.
    0 comments
    0
  • Updated on 12 Mar 2020

    Purchased

    AVIVA Travel Plus Plan

    [Claims Process] Fast and efficient reimbursement for medical claims. Also flexibility in approving and reimbursing a follow up claims which was incorrectly submitted with the 1st original claims. [Customer Service] - Would like to extend the excellent services provided by your Customer Services Staff, Kim who was pleasant and accommodating with the above follow up claims with your Claims Executive, Sylvester Leu. Mr Leu too was quick in expediting the 2 medical claims submitted. Thank you, Aviva for a your great customer services.
    0 comments
    0
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AVIVA Travel Insurance

What does AVIVA Travel Insurance cover?

AVIVA offers a myriad of travel insurance options for the following types of travellers:

  • Individual Package: For one pax
  • Family Package: For 2 adults and their legal child
  • Group Package: For up to 20 pax. 10% discount to a group of at least 6 and 15% discount to a group of 11 to 20

Here's an overview of what's covered under AVIVA Travel Insurance as well as add-on options to suit your travelling needs.

  • Coverage for overseas medical expenses
  • Rental vehicle excess coverage
  • Loss or damage of baggage coverage
  • Accidental death and disability coverage
  • Personal liability
  • Trip cancellation coverage
  • Personal accident coverage

Here's what to look out for when choosing your travel insurance.

Optional Add-Ons

  • Winter sports - accidental injury or coverage for loss or damage of sporting equipment
  • Extreme water sports - accidental injury or illness
  • Golf holiday - Coverage for loss, theft or damage of your golf equipment
  • Overseas wedding and photoshoot - coverage for wedding accessories, ceremonial attire and loss of weeding photo albums

Plans Tiers from AVIVA Travel Insurance

AVIVA Travel Insurance in Singapore offers 3 different tiers of insurance coverage - Travel Lite, Travel Plus, Travel Prestige.

Here's a summary of what level of coverage each tier can provide you:

What You'll Get

Travel Lite

Travel Plus

Travel Prestige

Rental Vehicle Excess

$500

$1,500

$2,500

Loss of Baggage

$3,000

$5,000

$8,000

Accidental Death & Disability

$50,000

$100,000

$500,000

Overseas Medical Expenses

$250,000

$2,000,000

Unlimited

Personal Liability

$250,000

$1,000,000

$2,000,000

Trip Interruption due to Change of Trip Itinerary

$1,000

$2,000

$3,000

Trip Cancellation for Any Reason

Not Covered

$5,000

$5,000

Trip Cancellation for Any Reason

Not Covered

$5,000

$5,000

Change of Travelling Date for Any Reason

Not Covered

$2,000

$3,000

Unauthorised Use of Credit Card

Not Covered

Not Covered

$1,000

AVIVA Travel Insurance

Which Travel Insurance Is The Best In Singapore?

It can be a little overwhelming choosing the right plan for yourself especially when there are so many Singapore travel insurance plans out there.

Thus we compiled a list of what are the best travel insurance in Singapore for you.

How Do I Claim My Travel Insurance?

There are 3 steps to take in order to claim your travel insurance from AVIVA.

  1. Submit your claim online - Submit your claim as well as necessary documents to avoid delay
  2. Submit original documents - You can submit these documents via mail to AVIVA Travel Insurance Claims
  3. Wait for their acknowledgement - it should take about 2 working days for AVIVA to either email or call you

What Countries Does AVIVA Travel Insurance Cover?

  • ASEAN
  • Asia, Australia, New Zealand
  • Worldwide except for Afghanistan, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, Sudan, or Syria

Additional Things To Know About AVIVA Travel Insurance

  • AVIVA Travel Insurance is only applicable for residents of Singapore, with a minimum requirement of living in Singapore for at least 183 days in a year. Applicants must also have a valid NRIC or FIN
  • Annual multi-trip - not more than 90 days duration per trip
  • Applicants must be at least 16 years old at the time of purchase in order to qualify
  • You should purchase the travel insurance in order to protect yourself against trip cancellation charges. AVIVA's Travel Prestige offers trip cancellation for any reason and change of travelling dates for any reason.
  • AVIVA Travel Insurance frequently update their travel insurance promotions
  • Up to 30 days of automatic extension of cover due to public transport delay (for Prestige and Plus Plans). Up to 14 days for Lite Plan
  • This travel insurance does not apply 60 days after the initial outbreak of war
  • AVIVA Travel Insurance covers follow-up medical treatment within 31 days upon your return to Singapore if the first trip treatment took place overseas. 5 days upon return if the initial treatment is not overseas

Contact Info

  • Customer service hotline: +65 6827 9966
  • Emergency Travel Assistance: +65 6322 2022
  • Email: [email protected]
  • Address: 4 Shenton Way, SGX Centre 2, #01-01, Singapore 068807

About AVIVA Travel Insurance

AVIVA's purpose it to defy uncertainty and to help customers look to the future with confidence. As the leading composite insurer, they have insured about 1.3 million customers in Singapore. AVIVA is one of the biggest providers of employee's benefits and healthcare. Their products are sold through online or direct channels, financial advisors, brokers and corporate partners.