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AIG Travel Guard Direct
- Overview
- Reviews (30)
- Questions (0)
- More Details
Unclaimed
This product has not been claimed by the company yet.
USER RATINGS
Ease of Claim
Claim Duration
Customer Support
Ease of Purchase
Plans (4)
AIG Travel Guard Direct Basic Plan
$24
PER ADULT (THAILAND, 1 WK)
$100,000
MEDICAL COVERAGE (OVERSEAS)
$5,000
TRIP CANCELLATION
$3,000
LOSS OR DAMAGE OF BAGGAGE
Details
AIG Travel Guard Direct Review
Here's an overview of the benefits offered under AIG Travel Guard Direct.
- Travel and accommodation coverage
- Visa costs in event of trip cancellation
- Unlimited emergency medical evacuation
- Excursion or entertainment costs (including tours and activities) in the event of a trip cancellation
- Hassle-free travel claim payments made via PayNow
- Enhanced one-way single-trip plan
- 24/7 in-house global assistance and emergency internet use
- Cover for leisure sports
- Coverage for cancellations/interruptions to your cruise vacation, subject to covered conditions
If you're looking for AIG travel insurance options specifically, we've covered it in greater depth below.
4.3
30 Reviews
- 519
- 46
- 32
- 20
- 13
Read Review About...
Most Recent
- Updated on 11 Sep 2020
Purchased
AIG Travel Guard Direct Standard Plan
[Purchase Process] Went to Kunming, China. Didn't have any technical issues as we purchased the travel insurance side-offered when we purchased air tickets on SilkAir website. Everything was electronic, from confirmation details of travel insurance together emailed with air tickets to the final official receipts and policy claim details. User interface is simple to understand and navigate through, just standby your passports, credit/debit card and mobile phone for OTP transaction input purposes. Fast, easy and efficient.0
Post - Updated on 08 Jul 2020
Purchased
AIG Travel Guard Direct Enhanced Plan
The claim procedure is easy. I was sick when I was overseas. I came back to Singapore and went to see doctor 2 days later. They allowed me to claim although I did not furnish a medical report from the doctor. I just submitted the clinic's receipt to make my claim.0
Post - Updated on 26 Jun 2020
Purchased
AIG Travel Guard Direct Basic Plan
[Claims Process] I have lost my valuable items including passport in Austria in 2018 due to theft, and have made claim from AIG for the loss. The claim was smooth, quick and good; and eventually gotten the claim pretty easy and quick.0
Post - Updated on 29 Apr 2020
Purchased
AIG Travel Guard Direct Basic Plan
DON'T USE THEM ... I was totally disappointed with this company. they refused to pay my claim ,hiding behind small unjust conditions in their policy. would not refund anything when the whole world is shut down by the covid 19 virus. Any company can promise great service... but paying, doing the right(just) thing and helping is not important !!! They very slow to respond to any of my emails and had to be chased up everytime to get anything other than automatically generated responses.0
Post - Updated on 26 Mar 2020
Purchased
AIG Travel Guard Direct Standard Plan
May not be the cheapest price in the market but the coverage is amazing unlike those cheap/low price insurance with super bad coverage!0
Post
What Does AIG Travel Guard Direct Cover?
Here's an overview of the benefits offered under AIG Travel Guard Direct.
- Travel and accommodation coverage
- Visa costs in event of trip cancellation
- Unlimited emergency medical evacuation
- Excursion or entertainment costs (including tours and activities) in the event of a trip cancellation
- Hassle-free travel claim payments made via PayNow
- Enhanced one-way single-trip plan
- 24/7 in-house global assistance and emergency internet use
- Cover for leisure sports
- Coverage for cancellations/interruptions to your cruise vacation, subject to covered conditions
Plan Tiers Offered by AIG Travel Guard Direct
You'll find four tiers under AIG Travel Guard Direct, including:
- Supreme (optional cruise cover add-on)
- Enhanced (optional cruise cover add-on)
- Standard
- Basic
Here's a closer look at some benefits included per plan.
What You'll Get | Supreme | Enhanced | Standard | Basic |
|---|---|---|---|---|
Cancellation of Trip (pre-departure) | $15,000 | $10,000 | $5,000 | $5,000 |
Alteration of Trip (pre-departure) | $2,000 | $1,000 | $500 | NIL |
Overseas Medical Expenses | < 70 years: $2.5 million | < 70 years: $1 million | < 70 years: $200,000 | < 70 years: $100,000 |
Continuing Medical Expenses in Singapore (for injuries sustained overseas) | < 70 years: $50,000 | < 70 years: $25,000 | < 70 years: $10,000 | NIL |
Overseas Medical Evacuation and Medical Repatriation | Unlimited | Unlimited | $500,000 | $50,000 |
Repatriation of Mortal Remains | Unlimited | Unlimited | $500,000 | $50,000 |
Loss of Personal Baggage Items | $500 to $10,000 | $500 to $5,000 | $500 to $3,000 | $500 to $3,000 |
Accidental Death and Permanent Disability | < 70 years: $300,000 | < 70 years: $200,000 | < 70 years: $100,000 | NIL |
Children Education Grant | $5,000/child (max $20,000) | $5,000/child (max $20,000) | NIL | NIl |
Travel Delays (per individual $100/six hours; per family $250 per six hours) | Individual: $3,000 | Individual: $2,000 | Individual: $1,000 | Individual: $200 |
Kidnap and hostage | $250 for every 24 hours (max $10,000) | $250 for every 24 hours (max $10,000) | NIL | NIL |
Loss of Home Contents | $5,000 | $3,000 | NIL | NIL |
AIG Travel Guard Direct Plan Tiers (Return Trip Plans)
What Countries Does AIG Travel Guard Cover?
All plans exclude Cuba, Iran, Syria, North Korea and the Crimea region.
- Region 1: Malaysia, Indonesia, Vietnam, Cambodia, the Philippines, Brunei, Laos and Myanmar
- Region 2: Region 1, and China (excluding Tibet), Hong Kong, Taiwan, Thailand, Macau, Maldives, Bangladesh, India, Mongolia, Pakistan, Sri Lanka, Bahrain, Kuwait, Qatar, Oman, the United Arab Emirates, Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Suriname, Uruguay and Venezuela
- Region 3: Regions 1 and 2, Australia, Japan, South Korea, New Zealand, Nepal, Tibet and the rest of the world
Additional Things to Know About AIG Travel Insurance
- These plans are only eligible for residents of Singapore.
- AIG Travel Guard Direct travel insurance covers travellers of all ages.
- The maximum period of coverage for a Return Single-Trip Plan is 182 consecutive days.
- The maximum period of coverage for a One-Way Single-Trip Plan ends upon your arrival at your first overseas destination (this excludes transit stops).
- The maximum period of coverage for the Annual Multi-Trip Plan is 90 consecutive days per overseas trip.
- General exclusions include losses, injuries, damage or legal liabilities arising from: pre-existing medical conditions (excepting repatriation of mortal remains or funeral expenses), participation in extreme sports, sporting activities, expeditions, missionary work and humanitarian travel, and travelling against the advice of a medical practitioner.
AIG Asia Pacific Insurance Contact Info
- AIG General claims enquiries: +65 6419 3000
- AIG Travel claims hotline: +65 6224 3698
- AIG 24-hour overseas emergency assistance hotline: +65 6733 2552
- AIG 24-hour auto assist hotline: +65 6338 6200
- Address: AIG Asia Pacific Insurance Pte Ltd, 78 Shenton Way, #09-16, Singapore 079120 (Mon to Fri, 9am to 5pm; closed on public holidays)
About AIG
American International Group - abbreviated AIG - has a presence in over 80 countries. Locally, AIG Asia Pacific Pte Ptd was incepted in 1953, and offers insurance products for individuals and corporate clients. These span coverage for home, travel, personal accidents, employer liabilities and personal liabilities, marine cargo and small businesses - even video production travel insurance.