PhillipCapital (POEMS) Reviews and Comparison - Seedly
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PhillipCapital (POEMS)

  • Overview
  • Reviews (145)
  • Questions (0)
  • More Details
Online Brokerages/PhillipCapital (POEMS)
Online Brokerages/PhillipCapital (POEMS)

USER RATINGS

Customer Support

4.3

User Experience

4.2

PhillipCapital (POEMS)

None
MINIMUM FEE
0.08%
TRADING FEES
Custodian
STOCK HOLDING TYPE

    PhillipCapital (POEMS)

    None
    MINIMUM FEE
    0.08%
    TRADING FEES
    Custodian
    STOCK HOLDING TYPE

Details

Phillip's Online Electronic Mart System, or POEMS for short, is an online trading platform and brokerage by PhillipCapital. POEMS offers various types of accounts catered to the different needs of individual investors.

  • Trading Fees: 0.08%
  • Minimum Fee: None
  • Stock Holding Type: Custodian

Types of Accounts available with PhillipCapital (POEMS)

The types of account provided are:

  • Basic Trading (Cash) Account
  • Securities Financing Account
  • Securities Borrowing Account
  • Leveraged FX Account
  • Futures Account
  • Equities Plus Account

Read More about PhillipCapital (POEMS)
Reviews (145)

4.2

145 Reviews

  • 5
    71
  • 4
    48
  • 3
    12
  • 2
    6
  • 1
    8

Read Review About...

Most HelpfulMost RecentLow to HighHigh to Low
  • Updated 1d ago

    Purchased

    PhillipCapital (POEMS)

    [User Interface] POEMs team, stop replying to reviews saying you are sorry but do nothing about it; this is not the way you deploy social media responses to show you care when in fact you dont. 1. Your app doesn't update transactions properly/ in timely fashion and users cant grasp whether trades have been done, paid, accounted for etc in timely manner. 2. When contacting your CS, they gave some troubleshooting tips that dont help at all --- also because the app (as a product) cant keep up with the needs. You are handling transactions that are extremely sensitive since it potentially concerns huge sums of money --- please get the product and interface in check; keep up with the times in tech.
    0 comments
    0
  • Updated 2w ago

    Purchased

    PhillipCapital (POEMS)

    [User Interface] The app is user-friendly and easy to navigate. Doesn't take much time to learn how to use it. Beginners can register for a demo account to practise. However, as US live prices is free now, the app tends to hang when I'm viewing US stocks. [Features] Excess funds in your trading account with a minimum balance of $100 will be automatically invested into Phillip Money Market Funds, available in both SGD and USD. This earns higher interest than the banks. [Market Access] Has access to most markets. [Commission Rates] For broker-assisted accounts, the rates aren't as low as online brokerages like FSMOne or Saxo but some brokers provide value-added services like webinars so it's worth it. [Custody Fees] SGD 2 per stock up to a max. of SGD 150 per quarter (7% GST applies). Monthly charges are automatically waived if certain conditions are met. [Types of Orders] Advanced market orders are available. [Customer Service] Customer Service Officers are prompt and helpful when addressing my queries.
    1 comment
    0
    PhillipCapital
    PhillipCapital

    3d ago

    Hi Shu Zhen, we are glad we served you well as Your Partner In Finance. We strive to continue to improve and serve you better.
  • Updated 2w ago

    Purchased

    PhillipCapital (POEMS)

    [Commission Rates] When I want to buy 10k of certain stock, it tend to transact in portion of the lot, which ended i need to pay more commission if it take 2 or more days to process. Why don transact the 10k at the price that we want.
    1 comment
    0
    PhillipCapital
    PhillipCapital

    3d ago

    Hi Boon Seng, thanks for leaving us a review. We appreciate your feedback. You may wish to contact your trading representative to further assist you on this matter. Thank you.
  • Updated 2w ago

    Purchased

    PhillipCapital (POEMS)

    The POEMS Online platform & the POEMS mobile app are both well designed and provide investors with all the information they require to carry out their fundamental/technical analysis. [User Interface] The POEMS mobile app has a very simple and intuitive user interface. This makes navigating the app smooth and easy. On the other hand, the POEMS online platform is rather complicated. It may be too much for the non-tech savvy person to navigate well. It would be good if the technical analysis tools could also be added to the POEMS Mobile App for the benefit of the users. [Market Access] The market access is good, up to date and offers a wide range of equities and investments. However, new investors simply looking for index funds (e.g. S&P 500, Dow, NASDAQ..) might be confused by the large number of tracker indexes in the different global stock markets. As a result, they might not know which one is the actual index they are looking for. An infomation tab attached to the side could be useful in helping new investors understand the technical jargon when searching for stocks. [Customer Service] The customer service is smooth. I've called them multiple times to assist with the transfer of funds to and from the POEMS platform. The staff were polite and efficient. They even helped to expedite my transfer, though normally it would take more working days.
    2 comments
    0
    Seng Min Lim
    Seng Min Lim

    2w ago

    Always able to get prompt response for investment advice through my assigned agent to contact.
    PhillipCapital
    PhillipCapital

    3d ago

    Hi Shi Ming, thank you for leaving us a review. Great to hear that you are satisfied with our customer service! It is our top priority to ensure that you can execute your trades with ease and convenience.
  • Updated 2w ago

    Purchased

    PhillipCapital (POEMS)

    [User Interface] UI is really user friendly and easy to learn especially for starters! [Market Access] Market Access has been very good too with whatever you name, they have it! [Features] Features are excellent which made the application way usable!
    1 comment
    0
    PhillipCapital
    PhillipCapital

    3d ago

    Hi Dannon Low, we are glad to hear that you enjoyed using POEMS. We strive to continue improving and serving you better!
Questions (0)
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No questions found.

Types of services PhillipCapital POEMS provides

  • Poems 2.0 - a beginner friendly all encompassing interface for investors of all levels
  • Poems Mobile - for easy trading on the go
  • Poems Mercury - for more advanced traders
  • Other specialised platforms for CFD, Forex, UT and Futures
  • Access to over 40,000 products across more than 26 global markets
  • View your entire portfolio and access advanced features across all platforms anytime
  • Over 30 trading tools and features such as Enhanced Market Depth and Ticker Streamer for analysis and research

Types of accounts available with PhillipCapital (POEMS)

The types of account provided are:

  • Basic Trading (Cash) Account
  • Securities Financing Account
  • Securities Borrowing Account
  • Leveraged FX Account
  • Futures Account
  • Equities Plus Account

Brokerage fees and charges of PhillipCapital (POEMS)

The fees and charges of PhillipCapital (POEMS) are as follows:

Online

  • Minimum Commission: S$25
  • Investment of S$50,000 and below: 0.28%
  • Investment of S$50,000 to S$100,000: 0.22%
  • Investment above S$100,000: 0.18%

By Phone

  • Minimum Commission: S$40
  • Investment of S$50,000 and below: 0.50%
  • Investment of S$50,000 to S$100,000: 0.40%
  • Investment above S$100,000: 0.25%

Other transaction charges:

  • Clearing fee imposed by CDP: 0.0325%
  • SGX Trading fee: 0.0075%

Contact PhillipCapital (POEMS)