Name: HSBC Revolution Credit Card
Brand: HSBC
Rating: 3.3 (38 reviews)

HSBC Revolution Card

10X Points per dollar on Online, Dining & Entertainment

SELECTED SPEND

1X Point per dollar

OTHER SPEND

0.4 Miles per 1X Points

CONVERSION

Apply Now

HSBC Revolution Card

10X Points per dollar on Online, Dining & Entertainment

SELECTED SPEND

1X Point per dollar

OTHER SPEND

0.4 Miles per 1X Points

CONVERSION

Apply Now

📣 SIGN-UP BONUS

Receive a Samsonite Prestige 69cm Spinner Exp with built-in scale (worth S$670)or S$200 cashback

Valid till 30 Apr 2023. T&Cs apply.

Reviews (38)

3.3

38 Reviews

5

12

4

7

3

8

2

4

1

7

Service Rating

Speed of Approval

3.4

Ease of Fee Waiver

4.6

Customer Support

3.3

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Sean Gerald
Posted 17d ago
Purchased
HSBC Revolution Card
[Useful For...] It is useful for first timers as it is very easy to understand in terms of bill payment, etc. [Miles Card] I don't think you should apply for this if you want miles as there isn't much potential in it.
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Justin
Posted 23 Feb 2023
Purchased
HSBC Revolution Card
The HSBC revolution is a great rewards card that gives you either 4 mpd or 2.5% cashback on mobile contactless and online spend. However, the speed of approval was rather slow (2 weeks in my case). That said, it was quite easy to contact customer support in my case.
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Gary Ng
Posted 06 Jan 2023
Purchased
HSBC Revolution Card
[Miles Card] Good to earn rewards but only cap at $1000 on eligible merchant spends such as food, travel company, groceries and contactless retail. $1000 spend gets 10x reward points, anything more it’s not worth to use… only gain $12k rewards a year… can only turn around flight Bangkok… a bit waste of time tbh.
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Dougie
Posted 06 Jan 2023
Purchased
HSBC Revolution Card
[Awful CS experience & blindsided DCC charge] Friday, 6 January 2023 Sharing my extremely awful experience with HSBC and its Revolution credit card so that existing and potential new cardholders can beware. Checked my latest statement and was shocked to see that I was charged a S$5.25 DCC charge against my S$525 hotel booking. Very surprised to see this because: 1. Booking was made on a Singapore website 2. Booking was made in Singapore Dollars I've used this card to pay for foreign currency products in Singapore and overseas as well without incurring DCC before, and it's baffling to see a DCC charge on my transaction made on a Singapore website in Singapore Dollars. Called in to HSBC hotline on Thursday, 5 January 2023 and was attended by Ravin. It's an understatement to say that it was the worst bank customer service support I've received in the past 10 years of using multiple credit cards from various banks. The CS agent knew nothing about transactions and kept speaking over me and not letting me finish my sentences. I was also put on hold about 5 times over 30 minutes because he needed to check on policies and such. As I was describing my transaction process, he kept repeating "thank you for your feedback" in which I replied, "I'm looking for a solution, I'm not giving feedback." He then promptly answered, "there is no solution." I was dumbfounded by such off-putting attitude of the agent. I asked what can cardholders do to prevent such charges in the future because we're making transactions on Singapore websites in Singapore Dollars, it doesn't make sense for us to be blindsided like this. I was put on hold again. The answer I received later on was that we have to check with the merchant if they have an overseas bank account or if their transactions would be routed overseas during payment. This was absolutely ridiculous because if we were to reach out to every merchant before payment, how many working days must we wait to get an answer? It would be even more ridiculous when the website is already a Singapore website charging in Singapore Dollars, and we get blindsided with a DCC charge out of nowhere, just because "the merchant has routed their payment overseas." I then asked who was the party charging the DCC, in which I was put on hold (again for the umpteenth time) and he came back after 2 minutes with an answer of the DCC charge being shared by both HSBC the bank and Visa the card issuer. I requested for him to put in a note to escalate the matter and also for a callback for updates. However, he said that there would be no callbacks available and I would have to call in again to check on my own. Called in to HSBC hotline again on Friday, 6 January 2023 and was attended by Sasha. The CS agent was extremely patient and understanding, and took the effort to go through my transaction process again. Compared to Ravin, she was godsend. I checked again on who was the party charging the DCC and this time I got a different answer: "DCC was charged by the merchant, not us." and that I should check with the merchant if I wanted a waiver. I'm surprised that the answer on DCC was inconsistent -- this was provided to Sasha by her manager. Still, I must commend on her patience and professionalism throughout the call. All in all, it's been quite a frustrating experience dealing with HSBC given the inconsistent answers on DCC charges. S$5.25 obviously is a small amount in the grand scheme of things but what if we have bigger purchases in the thousands? That would cost us an upwards of S$10/20 or even up to S$50 per transaction we make. It's even more frustrating when we are not making transactions on a foreign website or overseas, but a Singapore website in Singapore Dollars. How can cardholders be assured that we won't be blindsided with DCC charges every time we use our HSBC credit card? This gives us zero level of confidence. As someone who has worked in a digital bank, we know how to avoid DCC charges properly when making transactions on credit cards. However, in this situation, there was absolutely zero chance to prevent DCC charges to our knowledge, and hence the blindsided DCC charge is a frustrating one. I hope HSBC can rectify this issue promptly and provide a satisfactory solution.
1
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Juuuuju
17 Feb 2023
Hi! Did you manage to get back the DCC fee? 😭

I got charged $12+ for my ANA flight ticket (in Singapore website with SGD shown) which this doesn't happen when I used POSB card previously.

HSBC told me the same thing and it's really frustating - firstly they said it's ANA's side, but I told them that ANA's final transaction page mentions that they doesn't charge any extra fee including DCC fee, if any extra fees appear, it will be on the bank we use for the purchase. Then HSBC changed their words, told me charges are on them as it's the fee they need to pay overseas merchant. I confirm ANA process the transaction locally since I bought and even call their customer service before. They insisted they can't do anything, hinting me there's no solution for the DCC fee, they'll continue to charge whenever they think the merchant is overseas I guess. I was so angry and at last gave up asking...

I'm so sorry for the long longgg messages, would like to get your advices on how I should fight my points if you manage to get back the fee! 😭

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Ian
Posted 06 Jan 2023
Purchased
HSBC Revolution Card
HSBC Revolution card has grown in popularity with the downfall of GRAB reward. Amazing card but the approval timings as well as the time taken for customer support is one of the worser ones as compared to other banks.
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Zhu Bo
Posted 21 Dec 2022
Purchased
HSBC Revolution Card
The approval speed is not pleasant. However, the card is easy to use. No min spend and no annual fee. Good to have as second/third card.
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ST
Posted 20 Dec 2022
Purchased
HSBC Revolution Card
[Miles Card] At first it may seem great for miles accumulation - especially when you look at the "10x rewards points" which they say results in 4mpd. However, there is a catch - this is in play only for the first $1k spent. Thereafter, the mpd is not great at 0.4. Even if you want to spend the $1k on this card to utilize the 4mpd - you need to be mindful that only expenditure at selected merchants qualify. [Promotions and Perks] Nothing interesting to point out promotion wise. In terms of perks there is the Entertainer subscription - but the options are limited on this HSBC Entertainer app. I would not say it's a game changer if you're making a decision to get the card or not. [Customer Service] It takes a long time to reach the customer service, both via the on-app chat as well as on the phone. The on-app chat is annoying because they take long to come on, you get on with your day, and then they ping you hours later to talk about your concerns, and if you are occupied, they leave the chat, and the hide and seek process continues. On call, they take a long time to answer. [Fee Waivers] This is the biggest USP for the card imo. Then again, you would likely get waivers on other cards by calling in. Overall an average card and useful for entry level.
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ST
20 Dec 2022
Applied for a supplementary card online but did not hear back until 6-8 weeks later. I see others have similar experiences with this card/bank.
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Mel's Mum
Posted 11 Nov 2022
Purchased
HSBC Revolution Card
Very hard to reach their customer service.. The bank didn't inform me of the entertainment access.. Feels shortchanged after being with them for years! Maybe they think that old customers are not worth their efforts.. Though their rewards are better than Uob imo..
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Choon Yuan Chan
Posted 01 Nov 2022
Purchased
HSBC Revolution Card
[Miles Card] [Cashback Card] Its the best miles and cashback card for its entry level. Consumers can choose between 4 miles per dollar or 2.5% cashback for all contactless spending [Fee Waivers] There is no annual fee for the card so what Fee waiver is needed!
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Zachary Teo
Posted 10 Aug 2022
Purchased
HSBC Revolution Card
One of the worst card to have in your wallet. [Hidden Terms] I signed up for their promotion with Singsaver to redeem a Airpods. However, after multiple times contacting their customer service. They told me that I am not subscribe to their marketing newsletter and that is a hidden clause to void the gift. HOWEVER, I have been receiving their advertising newsletter since day 1 of acquiring their product. Till now, they are denying that they have sent me the advertising newsletter and I am not subscribed to their newsletter. Basically, they are voiding my gift… [Customer Service] One of the worst customer service in Singapore. Waited close to an hour to open a case and they just close it without asking further questions. [Bill Payment] Straight forward bill payment [Miles Card] Need to pay to transfer to Kris. Also note that most transactions are 0.4mpd. They use a ring-fence method instead of blacklisting merchants. Better off with other miles card that is more straightforward.
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Features & Benefits:

+ 10X rewards points (equivalent to 4 air miles or 2.5% cashback per S$1) on online purchases and contactless payments

+ 1X reward point for every S$1 on all other spending

+ No min. spend required

+ No annual fee

+ Receive complimentary access to ENTERTAINER with HSBC app, with over 1,000 1-for-1 deals on dining, lifestyle and travel worldwide

+ For every eligible card approval, HSBC will plant 1 tree in Malaysia/Indonesia/India on behalf of new HSBC Credit Cardholders

- Cap of 10,000 rewards points per calendar month on eligible purchases

- Qualifying transactions for 10X rewards points have additional exclusions

Eligibility for HSBC Revolution Card

Minimum age: 21 years of age
For Singaporeans and PR: minimum annual income of S$30,000
For self-employed Singaporeans and PR: Minimum annual income of S$40,000
Foreigners: Minimum annual income of S$40,000
Or have a minimum Fixed Deposit of S$10,000 if you cannot meet the above income requirements
Minimum age for supplementary card: 18 years of age

Fees and Charges for HSBC Revolution Card

Annual Principle Fee: $150
Annual Supplementary Card fee: Free for up to 5 cards
Fee waiver: Available
Minimum monthly payment: 3% or $50, whichever is higher
Late payment charge: $55

How to apply for HSBC Revolution Credit Card?

You can apply online, with or without MyInfo, or through HSBC branches.

Apply using MyInfo via SingPass and save the hassle to provide supporting documents.

Alternatively, prepare the following supporting documents with your application.

ID documents of primary and supplementary applicant(s)
Income documents of primary applicant

Still unsure? Find out everything you need to know about credit cards - including what the best credit cards in Singapore are for miles and cashback, factors to consider before getting one, fees to know, and why a good credit score matters.

Still have questions? You can ask the Seedly Community (anonymously, if you'd prefer) for their insights and discuss which credit card you should get.

Contact us at [email protected] should you require any assistance or spot any inaccuracies.

HSBC Revolution Credit Card

HSBC Revolution Card

Exclusive Rewards

Product Page Transparency

Card Features and Details

1) Key Features

2) Benefits

Rewards

Dining

Petrol Savings

Online Shopping

3) Eligibility

4) Fees & Charges

HSBC Revolution Credit Card

HSBC Revolution Card

Exclusive Rewards

Product Page Transparency

Card Features and Details

1) Key Features

2) Benefits

Rewards

Dining

Petrol Savings

Online Shopping

3) Eligibility

4) Fees & Charges

HSBC Revolution Card

Features & Benefits:

Eligibility for HSBC Revolution Card

Fees and Charges for HSBC Revolution Card

How to apply for HSBC Revolution Credit Card?