Posted on 12 Feb 2021
I have been using FUTU- moomoo for the past 2 weeks.. and here is my review.
1) cheaper than tiger broker (currently having free one year commission for US and HK market trading), excluding platform fee ($1/trade) and gst
2) Free level 2 market data for US market
3) Deposit 2K usd to get 1 Apple stock- just deposit 2k usd, waiting for the free share
4) Fast and excellent customer service- tried a few enquiries and get connected to an agent within a minute
5) Good TA tool for pro trader
Sean Gerald, Game Design & Development at Temasek Polytechnic
Updated on 02 Mar 2021
For people who mentioned that their Customer Service is excellent, I beg to differ.
Although Tiger Brokers' customer service has a pretty long waiting time, they answer promptly when I question them and they showed basic understanding to my questions. Meanwhile Futu's customer service immediately logged in but took extremely long to respond to a question and worst yet, they did not understand my question in the first place.
Tiger Brokers' blew my mind, for a Singaporean application (cause it was allowed in Singapore as Robinhood, Webull and other brokerages were not available in Singapore and thus I could never use their applications)... It was amazing, it was way better than the old brokerages like FSMOne, IKBR, TD Ameritrade or CIMB Itrade. Their translation is a little funky however, some stuff cannot be fully translated into English. So some remnants of Chinese words are left there.
Likewise, Futu is similar to Tiger Brokers. I was pretty shocked to see yet another, brokerage application that is available in Singapore look so good. They are almost the same, Futu however, is slightly more complex in their structuring of the market analysis and their naming for buy and sell.
The deposit for Tiger takes about 1-5 mins, the deposit for Futu takes 1-3 days.
Tiger is better in terms of their currency conversion rate from SGD to USD
2 more comments
14 Mar 2021
I concur with Sean, as I experienced the same thing with MooMoo. The agent simply inexperienced with their own product. I was asking them simple question on submitting a Long Buy, but they were unable to answer me till today. What a shame.
Tiger brokers vs moomoo comparison(as of 10 march)
US market- moomoo (cheaper)
HK market- not much ...
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