Wise Money Transfer
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4.1
81 reviews
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Wise Money Transfer
Wise Money Transfer
% of transfers and type of currency
TRANSACTION FEES
$1
MIN. TRANSFER AMOUNT
1-2 days
TRANSFER SPEED
60+
SUPPORTED COUNTRIES
Reviews (81)
4.1
81 Reviews
5
49
4
15
3
5
2
1
1
11
Service Rating
Customer Support
3.4
Ease of Transfer
3.8
User Experience
3.8
Most Helpful
Posted 5d ago
Purchased
Wise Money Transfer
I was using Western union money transfer but their rate are expensive, so now I'm using Wise as Its rate are normal and service is too fast and reliable. so I prefer this service to use. I am using Wise(formerly known as TransferWise) for half year to send my salary from UK to India. I have successfully completed more than 20 transfers,I had no any problem so far and all my payments was processed faster than estimated. If you use the service a lot they will give you fee free transfers from time to time.1
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Posted 19d ago
Purchased
Wise Money Transfer
Personally, bad experience with Wise. Transfer was slow, and worse, I lost S$100 which Wise acknowledged they had received but it was no where in my account. i made repeated enquiries over a 1-month period, but met with no response. To date, I have not received the money. The no-follow-up is unbelievable of a supposedly reputable company. Do be careful with your dealings with Wise.0
What are your thoughts?Posted 28 Aug 2023
Purchased
Wise Money Transfer
this is f-ed up. i wasn't aware of the bad reviews of how this shouldn't be using for business use. i have been receiving money from clients and transferring to my own bank and they suddenly held my money and didn't allow me to transfer to my own bank. and when i checked for updates, it stated there "we are unable to give you any updates." and the money is held since 2 days ago. this is rubbish.0
What are your thoughts?Posted 25 Jul 2023
Purchased
Wise Money Transfer
Wise (formerly known as TransferWise) is an exceptional money transfer service that I have come to rely on for all my international remittances. This platform has revolutionized the way I send money abroad, providing a cost-effective, transparent, and efficient solution.0
What are your thoughts?Posted 06 Jul 2023
Purchased
Wise Money Transfer
1. Not sure why what's basically a money changer has access to singpass. It's quite a breach of singpass privacy, so did not choose that option. Not sure why the government is allowing a random money changer access to SG biometric details. 2. Chose the other photo verification/ manual verification and it did not go through 5 times with zero explanation and no customer service help. Awful. They sent generic emails demanding this or that pretending they're border police or a court and asking for docs a regular money changer would not require (imagine if western union or '12 hours money changer' or 'ahmad & singh money changers' asked you for your biometric details AND address AND other bank statements/ personal docs like employment salary slips??????). It did not work out in the end.0
What are your thoughts?Posted 30 Jun 2023
Purchased
Wise Money Transfer
Signing up process was quite easy. However, my first transaction got rejected and I wasn't able to understand why. Second transaction was successful. The app glitches sometimes.1
What are your thoughts?Sounds just like a scam. asks your singpass details and runs off with it. definately cannot give.
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Posted 28 Jun 2023
Purchased
Wise Money Transfer
I used Wise for the first time to transfer money to HKG in May 29, 2023. However my money transfers was rejected ALL 5 times without any explanation. And then Wise closed my account without an explanation nor notification to allow me to transfer my money back to my own original home bank account. I have no way of logging into my Wise account since it was closed down by Wise. I had sent numerous emails and made calls to customer services and asked where is my money and I didn’t get any updates to whereabouts my money is currently and no way of getting my money back to me. It is a FRAUDULENT company because I went to the local registered office and there is no physical office. This is a SCAM and a BOGUS company. DO NOT use their financial services because you wont see your money if they decided to pull the plug on your account. What they list in their website is utter rubbish and fraudulent. Today is June 29, 2023 and I still haven’t heard from Wise or received a refund of my money. BEWARE and warned. Do not use Wise for any money transfer transaction. Once your account has been blocked by Wise, you have no way of logging in to retrieve your money. The customer services is a bunch of parrots reading off from a standard reply which is not much of help. You will keep facing a stumbling block and no real answers given as to whereabouts your money is and how to get your money back ever.0
What are your thoughts?Posted 03 Jan 2023
Purchased
Wise Money Transfer
Good rates for transferring funds Unwise to keep funds with Wise. De-activates and tells u to wait long long for money to return, not worth the risk. Can anytime not transfer and not return money. Not sure why is even allowed to run a business this way. Don't transfer should return. De-activate account should return not keep long long up to 40 days.0
What are your thoughts?Posted 22 Nov 2022
Purchased
Wise Money Transfer
[Exchange Rates] Is fair and transparent. [Ease of Transfer] . Just download the app and the wizard will guide you [User Interface]. Easy to use and quick to transfer funds.0
What are your thoughts?Posted 15 Nov 2022
Purchased
Wise Money Transfer
I have a Wise Business account and use their services regularly. Most times things go fine, which is nothing great - because it should always go fine, they are holding billions of other people's money right! But when something goes wrong, my biggest, most frustrating gripe is, you CAN'T contact anyone. In this internet world, an actual human to talk to on the phone is non-existent. And if you have a Business Account, you NEED to have customer service. Most times the website says "experiencing delays" and will only provide a feedback form - no phone number to call. If they actually responded to their feedback that would be something, but they NEVER answer you. Recently I needed to pay a contract sum by specific date and the web app refused to allow me to add a recipient. It was a local transfer - basic stuff. In order not to breach the contract I had to transfer tens of thousands of dollars to a different overseas bank and then wire transfer it back - hit with unfavorable exchange rates and WISE fees in both directions, for a problem which they caused. At times, you MIGHT get to speak with a human, if you can find the phone number, and they may be able to assist you if it is a standard query, but if it is something a little unusual, forget about it. They still haven't responded to my "cannot add recipient" problem. Anyway, the crisis is over and cost me a thousand dollars. If you are person that needs to speak with a human when things go wrong, or expect to receive a response to your feedback, do not choose WISE. You may see my post on different forums. I'll continue to make a noise until WISE responds to my feedback. It is not too much to ask that the "bank" actually responds to you.1
What are your thoughts?Further to this, I lodged a complaint with WISE and they have re-imbursed the fees. They resolved this amicably. Thumbs up.
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