City Index
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- Reviews (7)
- Discussions (0)
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2.1
7 reviews
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Summary
City Index Online Brokerage Review 2024
City Index is an online brokerage by StoneX, a Fortune-100 company with a nearly 100-year track record. Users can trade Indices, Shares, Forex and Commodities at City Index. City Index charges no commissions on CFDs except shares only.
Product Page Transparency
- Pays to access additional features
Brokerage Features & Details
1) Key Features
- Gain access to over 6,000 markets, 20+ global indices, and 84 currency pairs
- Access intelligent tools such as Performance Analytics and SMART Signals to equip investors to make informed investment decisions
- Educational webinars and resources to improve trading skills
2) Commission Fees
CFD Stocks & ETFs
- US Shares: US$0.15 per share, minimum US$15
- AU Shares: 0.09%, minimum AU$5
- NZ Shares: 0.10%, minimum NZ$10
- HK Shares: 0.15%, minimum HK$15
- SG Shares: 008%, minimum SG$10
- JPY Shares: 0.10%, minimum JPY1,000
- UK Share: 0.10%, minimum GBP10
- EU Shares 0.10%, minimum EUR10
CFD Indices
- Singapore Index: 0.3 points
- Wall Street: 2 points
- US SP 500: 0.4 points
- UK 100: 1 point
- Germany 40: 1.2 points
CFD Forex
- EUR/USD: 0.5
- USD/JPY: 0.6
- GBP/USD: 0.9
- AUD/USD: 0.5
- EUR/GBP: 0.9
3) Other Fees
- Withdrawal fees: S$0
- Inactivity fee: S$15 per month after 24 months of inactivity
- Security Transfer Fee: S$0
4) Account Opening
- Minimum age: 18 years old
- Account opening fee: S$0
- Payment methods: Credit and Debit Card, Internet Banking, FAST, PayNow, Cheque, Wire Transfer
- Minimum investment required: Initial deposit of S$150; minimum of S$250 per credit or debit card transaction
5) Products Offered
- Forex
- Indices
- Shares
- Commodities
- Gold and Silver
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Summary
City Index Online Brokerage Review 2024
City Index is an online brokerage by StoneX, a Fortune-100 company with a nearly 100-year track record. Users can trade Indices, Shares, Forex and Commodities at City Index. City Index charges no commissions on CFDs except shares only.
Product Page Transparency
- Pays to access additional features
Brokerage Features & Details
1) Key Features
- Gain access to over 6,000 markets, 20+ global indices, and 84 currency pairs
- Access intelligent tools such as Performance Analytics and SMART Signals to equip investors to make informed investment decisions
- Educational webinars and resources to improve trading skills
2) Commission Fees
CFD Stocks & ETFs
- US Shares: US$0.15 per share, minimum US$15
- AU Shares: 0.09%, minimum AU$5
- NZ Shares: 0.10%, minimum NZ$10
- HK Shares: 0.15%, minimum HK$15
- SG Shares: 008%, minimum SG$10
- JPY Shares: 0.10%, minimum JPY1,000
- UK Share: 0.10%, minimum GBP10
- EU Shares 0.10%, minimum EUR10
CFD Indices
- Singapore Index: 0.3 points
- Wall Street: 2 points
- US SP 500: 0.4 points
- UK 100: 1 point
- Germany 40: 1.2 points
CFD Forex
- EUR/USD: 0.5
- USD/JPY: 0.6
- GBP/USD: 0.9
- AUD/USD: 0.5
- EUR/GBP: 0.9
3) Other Fees
- Withdrawal fees: S$0
- Inactivity fee: S$15 per month after 24 months of inactivity
- Security Transfer Fee: S$0
4) Account Opening
- Minimum age: 18 years old
- Account opening fee: S$0
- Payment methods: Credit and Debit Card, Internet Banking, FAST, PayNow, Cheque, Wire Transfer
- Minimum investment required: Initial deposit of S$150; minimum of S$250 per credit or debit card transaction
5) Products Offered
- Forex
- Indices
- Shares
- Commodities
- Gold and Silver
City Index
City Index
0.08% (min $8)
MINIMUM FEE
Market Spread
TRADING FEES
Market Maker
STOCK HOLDING TYPE
Reviews (7)
2.1
7 Reviews
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High to Low
Posted 12d ago
Purchased
City Index
I had a frustrating experience with coinexx when my trading account was unexpectedly blocked, and I was unable to access my funds. Despite several attempts to reach their support team, I received no helpful responses, and I was left in a state of uncertainty about what to do next. Fortunately, I found Mustang Forensic, a professional recovery service that specializes in helping individuals like me who have been affected by blocked accounts and fund retrieval issues. Their team was highly responsive, provided clear guidance on the steps I needed to take, and most importantly, they successfully assisted me in recovering my funds from coinexx. I am incredibly grateful for Mustang Forensic’s expertise and dedication throughout the process. They took a stressful situation and turned it around quickly. I highly recommend their services to anyone facing similar issues, as they truly know how to handle these types of cases. For anyone needing help, you can reach out to them via email at mustangggrc AT gmail. com. Thank you, Mustang Forensic, for your outstanding support!0
What are your thoughts?20 Feb 2021
Purchased
City Index
[Customer Service] Experience so far has been good. Relationship manager has been prompt with replies and comfortable explaining trades to me. Fund transfers have been hassle free and no issues so far *fingers crossed* [Products Offered] Products offered have been complete and adequate for me. Good for starters and new users. Platform is easy to use and has functionalities comparable to other market players. Will write a review again if anything comes up. Maybe some constructive user feedback will help them transform and improve further.0
What are your thoughts?Posted 08 Jan 2023
Purchased
City Index
I had issues of making withdrawal of my funds on my account on the platform but manage to recover my lost funds through the help of Exper tapex refund . Co m0
What are your thoughts?04 Apr 2020
Purchased
City Index
[Customer Service] Customer Service is accessible, but does not respond to your request once the phone is put down. Disappointing [User Interface] Not so user friendly as compared to many other established CFD platforms out there. Not my preferred broker0
What are your thoughts?Posted 03 May 2023
Purchased
City Index
At the release of important news in the City Index terminal, the connection with the server was cut off. Well, I think, nothing, I had a pending order, it will work. But it was not there. When the connection appeared, then yes, the order was triggered. But it triggered to sell at a price 40 points lower than the stated one. As they said in support, this is a normal situation for the market. I rather continue doing my copy trading on BenArmstrong trades where I don’t encounter issues than staying with city index. But in the end, I sold almost at the low and the end of the down move. And so I lost at least those 40 points, at a loss. Closed manually. The question is - if this is the case in the market, how can you make money?0
What are your thoughts?Posted 16 Dec 2021
Purchased
City Index
[Customer Service] Terrible. You will not be able to withdraw money if you use City Index. Customer service reply is really slow and rude. You can use this vender if you hope to train yourself in stress.0
What are your thoughts?20 Jan 2021
Purchased
City Index
I would give a 0 rating if I could. [Customer Service] Absolutely terrible and inconsistent. I made a deposit from a third party account and was told that it was not allowed due to security reasons. While that was acceptable, I dropped them >3 calls and countless emails inquiring when it will be reversed. I was first told that it would be refunded to the original account where the money came from, but after a week of processing, they told me that the information was incorrect and I needed to provide a bank statement of a bank account under my own name. This should already have been clear from the start, since they already know that the transfer was made from a third-party bank account. Why this wasn't communicated is beyond me. Customer service has no access to any key information about your account, even after verifying that you have ownership over the account. They can only regurgitate phrases and paragraphs that could easily be found in the FAQ. Anyone with any interest in real investing and trading simply should not consider City Index because of their half-baked customer service. [Others] Withdrawal takes forever and no efforts were made to communicate to the customer on the process when it becomes delayed.0
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Types of Services City Index provides
- Powerful platform technology - Easy to use, intuitive platforms for the web, smartphone and tablet
- Value for money with tight spreads from 0.5 points on FX
- Education materials to learn to trade and improve your skills with in depth educational seminars, videos and tutorials
- 24 hour trading and customer service support
Types of Accounts available with City Index
- CFD Account - For Forex, Indices, Shares and more
- FX Account on MT4 - For Forex and Indices trading
- DMA Trading Account - For Forex trading only
Brokerage fees and charges of City Index
Product | Commission Fee | Minimum Charge |
|---|---|---|
CFD Singapore Shares | 0.08% | $10 |
- No commissions on CFDs except shares
- Margins start from 5%
- Tight spreads from 0.5 points on FX
Contact City Index Singapore
- Phone: +65 6826 9988
- Address: 168 Robinson Road, Capital Tower #20-01, Singapore 068912
- Visit City Index website for more information
Contact us at [email protected] should you require any assistance or spot any inaccuracies.
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