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DirectAsia Car Insurance

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  • Reviews (68)
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Car Insurance/DirectAsia Car Insurance
Car Insurance/DirectAsia Car Insurance
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DirectAsia Car Insurance

Any

WORKSHOP

60%

NCD PROTECTION

Yes

24H ROADSIDE ASSISTANCE

DirectAsia Car Insurance

Any

WORKSHOP

60%

NCD PROTECTION

Yes

24H ROADSIDE ASSISTANCE

Details

Product Page Transparency

  • Claimed in April 2021
  • Pays to access additional features

DirectAsia Car Insurance Review 2021: Who Should Get It?

  • Great for drivers looking for highly customisable plans - DirectAsia offers a wide range of car insurance plans for drivers of all ages, and preferences
  • Its affordability is ideal for thriftier and safer drivers as the customisability means you can opt-in or out of certain services
  • All plans come with a Lifetime Repair Warranty at DirectAsia authorised workshops
  • Offers NCD Protection (from NCD10 up to NCD60) - If you’ve held 50% NCD for the last 5 consecutive years, you qualify for the DirectAsia exclusive NCD60 and get an extra 10% discount off your base premium
  • SOS car insurance (a DirectAsia-only offer) if within the last 3 years, you or any of your drivers had 2 or more at fault accidents OR had your/their insurance refused or terminated
Read More about DirectAsia Car Insurance
Reviews (68)

4.2

68 Reviews

  • 5
    39
  • 4
    15
  • 3
    8
  • 2
    1
  • 1
    5

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    Most HelpfulMost RecentLow to HighHigh to Low
      Posted 1d ago

      Purchased

      DirectAsia Car Insurance

      Do not renew your insurance with Direct Asia as renewal clients pay a higher premium. Its better to leave them and then join back the following year. If buying for the first time or renewing, do not do it online. The agents have the power to reduce the premiums by 10%. Simply can and negotiate with the seller.

      0

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      Posted 15 Oct 2021

      Purchased

      DirectAsia Car Insurance

      [Customer Service] [Purchase Process] Dee assisted with my car insurance policy purchasing, she was doing a great job by listening to what a customer needs, and she try her best to accommodate with customer’s needs. Overall very great experience and good handling skills provided by Dee. Thank you so much Dee. Keep it up.

      1

      DirectAsia

      DirectAsia

      18 Oct 2021

      Dear Xuan Rui, we’re glad that our staff managed to help you solve your queries. Your positive review validates the hard work we put in every day. Thank you for your continuous support for DirectAsia and we look forward to serving you again.

      What are your thoughts?

      Reply

      Posted 13 Oct 2021

      Purchased

      DirectAsia Car Insurance

      My vehicle was in workshop for accident repair for few days but daily transport claim still not received.

      1

      DirectAsia

      DirectAsia

      14 Oct 2021

      Dear Suhaimi, thank you so much for taking the time to share your experience with us. Your feedback means a lot to us.

      Would you be able to share your transport claim situation in detail so that we can investigate the matter further? Please don’t hesitate to email us at [email protected] regarding this and we’d be happy to help you.

      Thank you and we look forward to serving you better!

      What are your thoughts?

      Reply

      Posted 12 Oct 2021

      Purchased

      DirectAsia Car Insurance

      [Customer Service] He is very helpful. [Purchase Process] Did not expect the purchase was that fast. [Hidden Terms] Explained the hidden term to me clearly.

      1

      DirectAsia

      DirectAsia

      12 Oct 2021

      Dear Melvin, we're thankful for your kind words. It's a pleasure to know you had a great experience. Thank you and we hope to serve you again in the future!

      What are your thoughts?

      Reply

      Posted 05 Oct 2021

      Purchased

      DirectAsia Car Insurance

      [Others] Very Good experience with service provided by your support staffs. Was with you many year already. Thks

      1

      DirectAsia

      DirectAsia

      12 Oct 2021

      Dear Kelvin, thank you for being our loyal customer! We’re glad to hear that your experience with our staff was a positive one. Thank you for sharing your feedback and we look forward to serving you again.

      What are your thoughts?

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      How does DirectAsia Car Insurance Work?

      DirectAsia has a wide range of plans that are customisable to your needs. First, choose your preferred level of coverage then, you can opt to customise your car insurance policy by adding any additional drivers and add-on benefits you'd like to have.

      What does DirectAsia Car Insurance cover?

      The type of coverage given by your auto-insurance is dependent on which tier plan, and add-ons you have chosen.

      The coverage offered exists within these 4 core plans, from cheapest to most expensive:

      1. Third Party Only (TPO)

      • Covers third party damage only
      • Recommended for: old cars at the end of COE lives

      2. Third Party, Fire & Theft (TPFT)

      • Covers third party damage, fire, and theft only
      • Recommended for: cars above 8 years old

      3. Comprehensive

      • Comprehensive coverage including damage to your own car
      • Recommended for: cars under 6 years old, as well as young and inexperienced drivers

      4. SOS Car Insurance

      • "Second chance" comprehensive coverage for drivers with a history of accidents
      • Recommended for: drivers who can't get insured (had 2 or more at-fault accidents OR had insurance refused or terminated) elsewhere and need to get back on the road

      DirectAsia Car Insurance's Coverage of Each Plan

      Area of Coverage

      Third Party Only (TPO)

      Third-Party Fire & Theft (TPFT)

      Comprehensive (COMP)

      Injury to someone else in an accident

      Damage to someone's property in a car accident

      Legal costs & expenses following a car accident

      Damage to your car by fire

      If your car is stolen

      Crashing into a third-party vehicle

      Crashing into something besides a car

      Sustaining non-crash damages to your car

      Damage by flood or a natural disaster

      Damage to your windscreen or windows

      Choice of Driver Profiles

      Once you've selected your base private car insurance cover, you can customise with one of 3 driver plans (depending on the driver profile):

      1. Value

      • Main driver + up to 4 additional drivers
      • 2 (out of the 4) can be young and/or inexperienced drivers
      • All drivers must be named
      • Recommended for: Sole driver of the car, and smaller families

      2. Value Plus

      • Main driver + unlimited experienced drivers (>30 years old and > than 2 years' valid driving license)
      • Unnamed drivers are covered as long as they are experienced
      • Young and/or inexperienced drivers must be named (max. of 2)
      • Recommended for: Drivers > 30 years old who take turns to drive, large families sharing one car

      3. Flexible

      • All unnamed drivers with a valid driver license are covered
      • Recommended for: Car-sharers, families with kids who plan to get their driver's license

      Note: All DirectAsia private car insurance plans come with a Lifetime Repair Warranty at authorised workshops.

      What Kind Of Add-Ons Are Available With DirectAsia Car Insurance?

      Here are a few of DirectAsia's optional benefits you can customise according to your preferences:

      Eligible Add-Ons

      Third Party Only (TPO)

      Third-Party Fire & Theft (TPFT)

      Comprehensive (COMP)

      24 Hour Breakdown Assistance

      24 Months New for Old Replacement

      Compensation for Loss of Use

      My Workshop

      Medical Expenses

      NCD Protector Plus

      Repatriation Costs

      Personal Accident

      My Accessories

      1. NCD Protector : Protect your No Claim Discount ( from NCD10 up to NCD60) against one claim

      2. 24 Months New For Old Replacement: Same make and model will be replaced if the car is stolen or suffers total loss within the first 24 months of first registration

      3. My Workshop: Flexibility to choose any workshop for any repairs you might need for your car

      4. 24 Hour Breakdown Assistance: Coverage for roadside assistance and towing costs

      5. Repatriation Costs: Get $200 per person and $3,500 for towing back to Singapore from West Malaysia and Southern Thailand

      6. Personal Accident: Get up to S$500,000 in case of death/loss of limbs for the driver in case of an accident.

      7. Medical Expenses: Receive up to S$3,000 for you and any passengers if injured in a car accident.

      8. My Accessories: Covers fees for repair or replacement of accessories that are stolen or damaged, maximum sum insured can range from $1,000 to $5,000

      What Is The DirectAsia NCD60 Discount?

      Attention all safe drivers! You can now save even more on your insurance premium with DirectAsia's NCD60!

      If you've held NCD50 for at least the last 5 consecutive years, you qualify for NCD60 and an extra 10% discount on your car insurance base premium.

      This extra discount and NCD60 status are exclusive to DirectAsia only. It is the first of its kind discount that benefits the safest drivers. Unlike other 'for life' NCD schemes, safe drivers will only see the benefit in the event that they do make a claim. But with NCD60, safe drivers are rewarded immediately for being safe.

      How to make a DirectAsia car insurance claim?

      1. Proceed to their authorised workshops for accident reporting. You are highly encouraged to call these authorised workshops before visiting.
      2. Prepare these relevant documents: a copy of your SAS Accident report, Certificate of Insurance and your accident vehicle to any of the Authorised Workshops to make a claim under your own policy
      3. Also provide other supporting documents like bill or invoices (i.e. towing, or medical fees), private settlement forms, and key details of those involved in the accident (i.e. car license plate, NRIC).

      * You are required by the General Insurance Association of Singapore to report an accident to your insurer within 24 hours (or the next working day) even if you are not claiming on your own insurance or even when there is no damage. If not, your No Claim Discount (NCD) will be affected

      Contact DirectAsia

      Reach out to the friendly staff at DirectAsia via these avenues to get your DirectAsia Car Insurance quote:

      Quotes & Enquiries

      • Customer Care Hotline: +65 6665 5555 (Monday to Friday excluding PHs, 9am-7pm)
      • Email: [email protected]
      • Website: DirectAsia.com

      Claims & Emergency

      • Local Claims Hotline: +65 6532 1818 (Monday to Friday excluding PHs, 9am-5pm)
      • Overseas Claims/ Emergency Hotline: +65 6603 3699
      • Fax: +65 6423 1197
      • Email: [email protected]
      • Address: 20 Anson Road, #08-01, Singapore 079912

      Contact us at [email protected] should you require any assistance or spot any inaccuracies.