facebookWhen and how will I get my bill? Why are my Ohm electricity charges on my SP Group utilities bill? How can I settle my monthly bills? What are Ohm’s payment terms? - Seedly

Ohm Energy

Representative at Ohm Energy Pte Ltd

02 Sep 2020

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When and how will I get my bill? Why are my Ohm electricity charges on my SP Group utilities bill? How can I settle my monthly bills? What are Ohm’s payment terms?

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Ohm Energy

02 Sep 2020

Representative at Ohm Energy Pte Ltd

When and how will I get my bill?

We’ll bill you monthly for the electricity you’ve used during the last billing period. Your electricity charges will appear on the utilities bill you get from SP Group, and they are calculated based on the usage data that we receive from SP Group. This usage data is usually rounded to 2 decimal places on your bill.

Why are my Ohm electricity charges on my SP Group utilities bill?

SP Group acts as the billing agent for Ohm. This means that all your utilities charges are consolidated into one bill – making life much simpler for you.

How can I settle my monthly bills?

SP Group acts as the billing agent for Ohm. They offers various ways, such as cheque or GIRO, for you to settle your monthly bills. If you’re currently paying your monthly SP Group utilities bill using GIRO, you do not need to submit another GIRO form when you switch to Ohm. All existing payment arrangements you have with SP Group for your current utilities bill will remain. If you have any questions regarding your payment options, drop us a message via Customer Portal or call our Customer Care at 1800-835 6463.

What are Ohm’s payment terms?

Our payment terms are the same as SP Group’s terms – the payment of your utilities bill from SP Group is due 14 calendar days from the bill date.

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