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Anonymous

08 Jun 2021

∙

What makes a good insurance agent?

What is a good example of a good agent? How to choose a good agent who is knowledgeable and provides good customer service? My current Pru agent is unresponsive. I didn't expect much from her, answering my questions is the bare minimum she can do, yet she fails to do that.

Currently finding a good agent to manage my Prudential policies and might be keen to do a portfolio review on my current policies too with Pru or other companies.

Any recommendations?

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Lim Chun Long Jimmy

16 Nov 2019

Co-founder at PolicyWoke (Traded Endowment Policies)

A good insurance agent has to have the following three I's:

Intensity
Integrity
Intelligence

Oh, it's true, it's damn true!

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Vincent Tan Wen Bin

02 Sep 2019

Assistant Vice President at Thinkers Alliance

There are many factors you might be looking at in a good agent

responsive
knowledgeable
service-oriented/customer-oriented
ethnical and honesty
good camaraderie with the agent

It also does not stop you from having a few agents working for you as each might have their own speciality. Some might be good at insurance, some might be good in the investment area.

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HC Tang

30 Aug 2019

Financial Enthusiast, Budgeting at The Society

Recommend MoneyOwl.

Why?

See:
https://dollarsandsense.sg/moneyowl-previously-...
Reply by it's on Exec Director:

https://seedly.sg/questions/what-are-the-cons-o...

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Alan Kor

30 Aug 2019

There is no answer for you.

Agents are not legally obligated to service you. Their role is just to sell insurance products.

Whether they answer your questions or provide customer service is totally up to them, beyond your control.

Best to take charge of your insurance plans and learn how to DIY your claims.

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Megan Tan

30 Aug 2019

Financial consultant at Prudential

Hi! I'm a Prudential consultant, do feel free to let me know if you have any questions whatsoever th...

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