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Pang Zhe Liang
05 May 2020
Fee-Based Financial Advisory Manager at Financial Alliance Pte Ltd (IFA Firm)
I'm not sure what case or situation you are referring to. In any case, the best way is to call the relevant department and seek the most accurate information with them directly.
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Call the bank account directly. Ask them about your case and get them to resolve it for you. Don't release any personal information.