I had dealt with both CA Funding Pte Ltd and Coasset International Pte Ltd. To be very clear to the other investors, please note that only CA Funding Pte Ltd is regulated by MAS. As such, only MAS can have regulatory forces on CA Funding Pte Ltd.
I had a very bad borrowing experience with the transparency of the management. To begin with, I believe they are the only P2P platforms here that offers PN to the investors. When I signed up with Coasset, I was of the impression that they are a MAS regulated firm. Half-truth. Only CA Funding Pte Ltd is and the others is not. Once you sign up with Coassets, they will engage their engagement manager to start cross-selling you other entities PN which are not clearly define to you that they are MAS regulated or not (please note that they are not). The confusion that (many) of the investors may get is that Coasset uses the same email domain which may be confusing to consumers as we will have the impression that they regulated by the SAME co. but they are not. When you "lift the corporate viel", you will realise that it is the SAME people managing and operating these entities. As such, they may have to act in a certain manner when they are "regulated" by MAS but do not expect the same standard when you have default in other PNs.
I have spoken to MAS on this regards and that it is MAS has mentioned that it is important for the MAS Rep to uphold the same standards throughout different entities that they are operating.
Having said that, I believe that at the point of sign up, the risk was not clearly shared with me. When I asked them if the loan was secured, I was shared that the loan was used as working capital for the other projects within the Group and the Group hold few million worth of properties. In the event of default, they will liquidate the assets. However, right not, they are forcing the investor to push back the timeline till September 2021. This is clearly a misrepresentation. If the company has issues operating and wishes to delay, they should call for a judicial management and not asking the investors if they can push back the timeline when we clearly said no.
I have spoken to the team since July 2020 till now, but the reply was wishy washy and that the management is looking into this. 4 months and the management is still looking into it? This clearly shows how lack of transparency the company is operating in and how it values the existing investors. What's worst, I have heard that they are still actively engaging new investors to fund the project. So the moment you put your money in and if there is a default, you can expect the same type of response by them.
I realized that Coasset is not a subscriber with FIDREC. Hence, in the event of a dispute, FIDREC will be unable to assist you. (even if you invest with CA Funding Pte Ltd, which holds a Capital Market License)
I have tried to contact Coasset via their Complaint Hotline and was directed to their staff Le Le. I requested her to direct my inquiry to the management for me to discuss this situation. She claimed that there is no one in the office and that they will call me back. (which I know that she lied because my friend was at their office to sight to some of the Coasset documents at that hour). Of course, they did not call me back. This shows the level of integrity and honesty that you will be dealing with.