Details

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  Wang Lai Meng

  Level 2. Rookie

  Updated 6d ago

  Purchased

  Standard Chartered Online Trading

  The trading fee is certainly the lowest in the market. However you have to contend with the following constantly 1. System is slow, unstable and erroneous. Since I started using this platform about 5 years ago, things have not improved. Old problems were resolved and new problems surfaced later. Compared to other trading platforms in Singapore and in the USA that I am currently using, they cannot measure up to their competitors' speed, ease of use and accuracy. For instance, you could be seeing current trading prices that were done 5 minutes ago which is huge for online realtime trading. 2. There were erroneous deductions from my trading cash account amounting to $11,000+. They kept quiet about the wrong deduction. I had to ask the Bank to explain the cause of the wrong deduction and what steps they have taken to prevent a recurrence. All of which they could not provide me with satisfactory answers. I had to write to MAS for assistance. 3. From my numerous exchanges with their customer service officers over the phone, my assessment is they are fairly inexperienced and some tend to speak down to their customers. Recently when I highlighted to one of the officers that the trading screen did not reflect the current holding position, the officer asked me to log out and log in or go to another screen to get the info. So imagine you are trying to place a trade asap, the screen say available balance to trade is 500 shares but in fact you have 1000 shares, so to cross check you have to either log in or log out or go to another page to verify, when time and speed is of the essence?!

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• 

  Derrick Chin

  Level 4. Prodigy

  Updated on 28 Feb 2020

  Purchased

  Standard Chartered Online Trading

  [Commission Rates] $10 + GST for trades, not too shabby for what it is worth, trading platform is minimal with no fancy features - so you pay for what you get. If you're a priority banking customer, the platform becomes a sweeter value proposition because of no minimum commissions. I hope for greater innovation in their trading platform or more competitive fees.

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  Randall Tan

  Level 6. Master

  Updated on 25 Jan 2020

  Purchased

  Standard Chartered Online Trading

  [Commission Rates] Fees are low compared to other local banks for local stock market. [Products Offered] Wide range of stocks and indexes. Include IWDA from LSE and ES3 from STI. [User Interface] Clean and easy to use.

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• 

  Davin

  Level 7. Grand Master

  Updated on 07 Jan 2020

  Purchased

  Standard Chartered Online Trading

  I use SCB to buy IWDA from LSE. I think the biggest problem I have is the forex spread is very high at 0.4%. and the minimum fees of $10 is hurting me to do monthly DCA. Hence I'm considering to move to another broker with tighter spread and lower fees.

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  patty

  Level 3. Wonderkid

  Posted on 16 Dec 2019

  Purchased

  Standard Chartered Online Trading

  Cheapest in Singapore for trading amount below $10,000. Mobile interface is decent and easy to use. Privilege user can get a cheaper cost. Not the fastest transaction speed though.

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