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Kenneth Lou
02 Dec 2019
Co-founder at Seedly
Sadly I think Mileslife has closed down in Singapore...
Due to sustainability issues and problems with the merchant network which led to a huge publicity cycle.
And it led to the flywheel of death for most startups...
Bad publicity over the ability to pay back merchants (liquidity issues)
Reduced confidence for merchants to accept Mileslife (because this is a wallet top up mechanism)
Thus consumers stop topping up into Mileslife as there was not enough merchant acceptance points.
Interested to know other perspectives on this as well!
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Have to agree with @kennethlou here on the flywheel of death for most start-ups. As we can see here, pricing is important because it's always the balance between take-up rate and unit level profitability.