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Anonymous

28 Oct 2020

Robo-Advisors

What if StashAway closes? Will I get my money back?

Discussion (3)

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Gabriel

28 Oct 2020

Undergraduate at National University of Singapore

Hey Anon, in the event Stashaway becomes insolvent, you'll be forced to liquidate your holdings with them. Basically, you have no control as the ETFs will be sold automatically and the funds will be reimbursed back to you. The issue here is what if the robo-advisor decides to close shop during a market downturn/plunge, similar to Smartly? In this case, you'll have no choice but to accept the (potential) losses. While the robo-advisor can do their best to reassure you that it's an unlikely event that would happen, honestly, no one can be completely certain. Who would have thought that Smartly would close down?

That's why I decided to go with Endowus and AutoWealth as both robo-advisors will open a custodian account to hold the assets in my own name, legally. This means that my funds are not co-mingled with other clients and in the event the robo-advisor becomes insolvent, there will be lesser complications, e.g. not having to sell the funds at an untimely period, and clients will not be forced to liquidate their holdings.

I understand that both Stashaway and Syfe are more popular as opposed to Endowus or AutoWealth due to their low barrier to entry, i.e. no/low minimum sum to start. But if you're keen on using Endowus, I believe that you can drop them an email to discuss/request a temporary waiver of the minimum sum.

I agree with Yang Teng, go for Endowus instead. You can write in for waiver request of minimal $10k starting sum if you have the trouble to do so.

Yes, you will get your money back. However, as the investments are not held under your name, it will...

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