facebookMy insurance agent is unresponsive whenever I asked a question. Should I change my agent? - Seedly

Anonymous

07 Jun 2019

Insurance

My insurance agent is unresponsive whenever I asked a question. Should I change my agent?

Everytime I asked some questions. She said she will get back to me but she never did totally different from before I sign the contract with her

Discussion (7)

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Hariz Arthur Maloy

07 Jun 2019

Independent Financial Advisor at Promiseland Independent

There are plenty of advisors here who answer questions from people who aren't even their clients.

But jokes aside, give them a call, and probably send them an email as well other than just a text. With this black and white, you can ask the insurer to arrange another advisor for you or you can find another advisor and deny your initial advisor with any recurring commissions if any.

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Loh Tat Tian

07 Jun 2019

Founder at PolicyWoke (We Buy Insurance Policies)

This is sad to hear. Maybe you can follow up a bit. Your agent may be busy etc.

However, if you really suspect the non-answer is that bad (more than 1 week, even after a few follow up), you may wish to find a new financial advisor to ask questions. Or put up your questions here and the community will try their best to answer.

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Agents are not obliged to answer your questions.

You have to take full responsibility for your ins...

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