Is there an issue with the syncing of DBS on the Seedly App on Android after activating the DBS Digital Token? - Seedly
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Savings Accounts

Shiqi Chen

Asked on 27 Dec 2018

Is there an issue with the syncing of DBS on the Seedly App on Android after activating the DBS Digital Token?

I keep getting this error "Provider unavailable, try again later.(vyz35)" and do not receive any notifications from my DBS mobile banking app.

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Jerry Tan
Jerry Tan
Level 3. Wonderkid
Answered on 03 Jan 2019

I was having the same problem of not receiving notifications from my DBS mobile banking app. What I did was to turn off notifications and turn it back on again. When I tried syncing again, it worked! IDK how but it happened haha.

To turn on/off notifications for the DBS app:

For iOS devices

Access Settings → Select Notifcations → Select the DBS/POSB digibank app or DBS iWealth app → Turn on Notifications

For Android devices

Access Settings → Select Apps & notifications → Select Notifications → Select App notifications → Select the DBS/POSB digibank app or DBS iWealth app → Turn on Notifications

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Gabriel
Gabriel
Level 8. Wizard
Answered on 27 Dec 2018

Just tried and it works fine on my Samsung Galaxy S9! Maybe check out the post below to see if you did it correctly

https://www.facebook.com/460639650790741/posts/1014141025440598/

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